Jives Media

BACKGROUND

Please describe your company and position.

I am the Business Office Manager of Cupertino Plumbing Inc

Describe what your company does in a single sentence.

Residential plumbing contractors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jives Media to accomplish?

• Increase call volume
• Increase profit through marketing throughout bay area
• Increase visibility online

SOLUTION

How did you find Jives Media?

Online Search

Why did you select Jives Media over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Jay and team have been working with Cupertino Plumbing to increase online visibility through SEO and pay per click campaign optimization. Key deliverables are increased call volume, increased revenue, and visible increase in google search results for various plumbing terms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase call volume
• Higher placement on google searches

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jay and other team members are in frequent contact, either via phone calls or email. They not only have delivered in a faster time frame than anticipated but are also continuing to gather data to continue providing more success.

Jay and team respond to concerns and questions quickly and provide real-time help generally within the hour of contact being made.

What was your primary form of communication with Jives Media?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Jay and company not only had great reviews, but they seemed passionate about helping our company recover from other marketing companies that were less than helpful. They also took that information and made sure that we were comfortable with our decision to leave our old team. They took time and developed a personalized plan for our company and made us feel important.

Are there any areas for improvement or something Jives Media could have done differently?

We have yet to find anything that we were unhappy with or wanted to see improved upon.

BACKGROUND

Please describe your company and position.

I am the Agency Principal of Allegro Insurance Group LLC

Describe what your company does in a single sentence.

We sell P&C Insurance throughout Arizona

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jives Media to accomplish?

• Google Ad Campaign
• Increase sales

SOLUTION

How did you find Jives Media?

Online Search

Why did you select Jives Media over others?

High ratings, Pricing first our budget, Great culture fit, Good value for cost

What was the size of Jives Media’s team?

2-5 Employees

What was your primary form of communication with Jives Media?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired this agency to help us create an effective google ads campaign with very specific audiences and targets. In addition we were looking to increase our amount of leads and sales from google.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Significant rise in sales directly from google
• successful google ads campaign

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All promised deliverables were delivered on time. They stayed in constant communication and provided regular updates. Anytime we needed anything or an issue arised they were quick to respond and take action

What did you find most impressive or unique about this company?

Their attention to detail and effective communication.

Are there any areas for improvement or something {provider_name} could have done differently?

We had a wonderful experience with the team and have no suggested areas of improvement at this time.

BACKGROUND

Please describe your company and position.

I am the Program Manager of (a/an) Healthcare

Describe what your company does in a single sentence.

Health care education.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jives Media to accomplish?

• SEO
• Email marketing

SOLUTION

How did you find Jives Media?

Referral

Why did you select Jives Media over others?

Great culture fit, Referred to me, Company values aligned

What was the size of Jives Media’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Jives Media to create a marketing plan that included SEO optimization an email marketing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 72% of new leads directly from campaign

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent from the moment we began until the very end, every deadline was met on time. We received weekly updates. Anytime a concern or issue arose, they communicated quickly and effectively.

What was your primary form of communication with Jives Media?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive was their dedication to our cause.

Are there any areas for improvement or something Jives Media could have done differently?

None. It was a joy working with them.

BACKGROUND

Please describe your company and position.

I am the Founder of DBR Solutions

Describe what your company does in a single sentence.

Software Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jives Media to accomplish?

• PPC Ads

SOLUTION

How did you find Jives Media?

Clutch Site

Why did you select Jives Media over others?

• High ratings
• Close to my geographic location
• Pricing first our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Jives Media to update our Google Adspend and jump start our payed advertisement

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Google Ads significantly increased traction
• Google key word fully optimized and highly ranked
• Increase lead volume from Google my business/ Google Ads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management has been excellent. They are very attentive, very professional, and very hardworking. They constantly provide us with additional suggestions for improvement. All work is delivered on time, if not earlier.

What was your primary form of communication with Jives Media?

• In-Person Meeting
• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

What we found most impressive was how detail oriented the team was. They constantly offered us suggestions for improvement on our current marketing efforts and brought light to untouched areas of opportunities.

Are there any areas for improvement or something Jives Media could have done differently?

Not at this time. They always put their best foot forward and are always there for their clients. We hope to see additional services provided in the near future.

BACKGROUND

Please describe your company and position.

I am the Owner of Creative Enterprise Solutions

Describe what your company does in a single sentence.

Realtor company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jives Media to accomplish?

• Consultation to improve client marketing efforts

SOLUTION

How did you find Jives Media?

Online Search

Why did you select Jives Media over others?

High ratings

What was the size of Jives Media’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In order to keep up with the most recent trends and differentiate ourselves in a crowded industry, we sought out Jives Media for consultation on how we can improve our current marketing efforts. The team ended up working on our SEO, Social Media Management, and PPC Ads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful ad campaigns
• Effective SEO strategy

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have been excellent to work with and always met project deadlines.

What was your primary form of communication with Jives Media?

• In-Person Meeting
• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Their creativity and dedication to their clients' success really stood out to us. We appreciate always being a priority.

Are there any areas for improvement or something Jives Media could have done differently?

Not at this time.

BACKGROUND

Please describe your company and position.

I am the CEO of a Construction company

Describe what your company does in a single sentence.

We are a home remodeling company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jives Media to accomplish?

• Obtain more leads

SOLUTION

How did you find Jives Media?

• Referral

Why did you select Jives Media over others?

• High ratings
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Jives Media is helping us obtain more leads by helping us market our company better using Google ad services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• More leads!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 They are great communicators and fix our issues if need be.

What was your primary form of communication with Jives Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication and marketing success for our company was impressive.

Are there any areas for improvement or something Jives Media could have done differently?

None so far.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Bounce House Atlanta

Describe what your company does in a single sentence.

We're a community and business rental company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jives Media to accomplish?

• PPC Services-Increase Sales

SOLUTION

How did you find Jives Media?

• Clutch Site

Why did you select Jives Media over others?

• High ratings

What was the size of Jives Media’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team started off by fixing issues with conversion tracking, reworked our strategy for keyword optimization, and reworked our current campaigns and current targets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sales significntly increased within the first few weeks of implementation
• All current campaigns were preforming excellent

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The entire team is not only transparent about deliverables but project effective timelines and proposed deadlines. The team has never missed a deadline (even with a few very close calls with project issues) and they have always been effective in communicating.

What was your primary form of communication with Jives Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found the most impressive about the Jives team is how they made our team feel very included in all the decision-making and processing of project timelines. In addition, we were very impressed by their dedication to find areas of improvement for all aspects of our business, not just our current projects.

Are there any areas for improvement or something Jives Media could have done differently?

At this time, we are very satisfied with our experience with this team. We would love to see in the future additional revamped services such as all-inclusive video production.

BACKGROUND

Please describe your company and position.

I am the Owner of Administrative Services

Describe what your company does in a single sentence.

Our firm provides administrative duties to both independent businesses and corporate businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jives Media to accomplish?

• Increase and establish SEO

SOLUTION

How did you find Jives Media?

Online Search

Why did you select Jives Media over others?

• Close to my geographic location
• Pricing first our budget

What was the size of Jives Media’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Jives Media team assisted with establishing an effective SEO. Our overall goal was to establish an effective SEO strategy to increase overall traffic to our online platforms such as our website and social media pages. In addition, we wanted to increase our website inquiries and leads. After the initial strategy call, the team got right to work. Within a few short weeks, we saw a significant increase in overall traffic and were getting significant leads from both of our targeted audiences.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase an overall online traffic (website and social media platforms)
• Significant increase in leads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was extremely organized. They had a very strategic timeline and update plan. Each deliverable had a timeline and Jives Media delivered on time, if not earlier. The team was very responsive whenever we had questions or needed additional modifications and implemented such changes right away. My entire team felt prioritized by the Jives Media team during our project timeline.

What was your primary form of communication with Jives Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive was the way that they catered to their clients needs and valued their clients. Along with this, they always ensured that we were updated (even for minor things) and kept in a constant loop. They frequently checked in to ensure we were satisfied with the current work.

Are there any areas for improvement or something Jives Media could have done differently?

At this time, the only area of improvement we would suggest is to continue prioritizing client's needs and areas for growth in their businesses. They do a wonderful job at this already but we know that this would be a huge plus if they continue to do this.

BACKGROUND

Please describe your company and your position there.

I am a project manager / analyst for a financial service firm that provides investing services directly to the people.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jives Media, and what were your goals?

To assist us with our paid search and local marketing campaigns, we chose Jives Media. Jives Media also focused on boosting our SEO in order to broaden our internet exposure through search engine results.

SOLUTION

How did you select this vendor and what were the deciding factors?

Jives Media was referred to us by a mutual client. The deciding factors were experience, past portfolio, and overall interaction with the team.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our marketing plan has been greatly accelerated thanks to Jives Media. They really take the time to comprehend the demands of their customers and they are outstanding at putting together effective marketing strategies. They created a unique marketing strategy and provided materials for our website. Our Google advertisements have also been managed by them. We receive weekly updates and have a briefing once a month.

How many people from the vendor's team worked with you, and what were their positions?

• 2 SEO managers
• 1 marketing specialist
• The CEO

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The local SEO has given us the leg up in terms of marketing around our city and has resulted in a greater reach of new clients. Its performance resulted 98% increase in traffic and an 82% increase in sales. Our ads have been performing outstandingly, and have increased revenue by 75%.

Describe their project management style, including communication tools and timeliness.

Extremely effective communication.

What did you find most impressive or unique about this company?

Their overall unique strategy and tactics have been impressive. 

Are there any areas for improvement or something they could have done differently?

NA

BACKGROUND

Please describe your company and your position there.

Executive

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jives Media, and what were your goals?

Build a Shopify Plus Website

SOLUTION

How did you select this vendor and what were the deciding factors?

Skills and deadline

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Custom Shopify store design and development (bespoke Shopify sites from scratch/framework)
• Shopify theme setup and customization (setup and modification of existing themes)
• Migration to Shopify from other platforms
• Search Engine Optimization
• Conversion Rate Optimization
• App development & integration
• Shopify API work
• Shopify training

How many people from the vendor's team worked with you, and what were their positions?

5

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site is not converting well

Describe their project management style, including communication tools and timeliness.

Working with Jives Media has been such a positive experience for our company! Jay and his team have been incredibly welcoming to our team and they went the extra mile to ensure we were clearly guided through every step of the process for our branding and website creation.

What did you find most impressive or unique about this company?

One thing that really stuck out about Jives Media is the fact that they really make you part of the team once you sign on. Each person is ready to offer advice and add to the creative process, making it a really collaborative effort. Not only were our goals met, we learned so much about our own brand through the tireless efforts of the Jives Media team to make the best website possible.

Are there any areas for improvement or something they could have done differently?

None.