KlientBoost

BACKGROUND

Please describe your company and position.

I am the Chief Experience Officer of The Carolina Experience

Describe what your company does in a single sentence.

Owns and operates luxury short term rentals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Increase direct bookings
• Increase brand visibility

SOLUTION

How did you find KlientBoost?

Online Search

Why did you select KlientBoost over others?

• High ratings
• Great culture fit
• Company values aligned
• Initial suggestions on how to improve our account

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Klientboost handles all of our paid SEM engagement through Google. We directed the team our goals included brand growth and increase in conversions (with focus on direct bookings through our website instead of OTAs) for our multiple short term rental properties throughout North Carolina.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Conversion rate
• CPC
• overall traffic and impressions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Klientboost has incredible project management and they communicate every step of the way. Bi-weekly meetings, with open communication beyond that via email or chat, keep you updated and informed on their deliverables and progress. They respond swiftly and thoroughly.

What was your primary form of communication with KlientBoost?

Virtual Meeting

What did you find most impressive or unique about this company?

The customer interaction is both impressive and unique.The Klientboost team is personable, engaging, communicative and will give you as much or as little information as you need or request. As a busy member of my company with a large workload and small team, I respect the KB teams ability to download me quickly when needed, or give me as much detail as I have the time and capacity for. I trust the team, and appreciate their passion and excitement for my project and my company success.

Are there any areas for improvement or something KlientBoost could have done differently?

Honestly, no. They exceeded my needs and expectations.

BACKGROUND

Please describe your company and position.

I am the Owner of a retail company

Describe what your company does in a single sentence.

Sells Modern Jewish gifts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Run our ads/improve ROAS

SOLUTION

How did you find KlientBoost?

Online Search

Why did you select KlientBoost over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Klientboost helps run our ads on Google and social media. They track budgets, revenue, ad spend, ROAS etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a specific ROAS goal, and KlientBoost has worked hard to not only hit it but surpass it. As we reach our busy season, it's only gotten better so I am excited to see how we continue to grow with their help. 

Our account manager Elisha comes to each meeting with new ideas and plans, like new ad types, videos to try, etc. But also doesn't take up too much of our time as she knows we are busy. It's the perfect mix! They also write great copy for our ads, which saves us time too.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We love our account manager, Elisha, You can tell she really cares and is as passionate about our brand as we are. Her passion is reflected in the results- an increased ROAs

What was your primary form of communication with KlientBoost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very hands-on, really gets our brand and culture, not just about getting the ads done, but really understanding our vibe.

Are there any areas for improvement or something KlientBoost could have done differently?

No. We love them! Whenever we have a concern, they address it immediately and are constantly improving.

BACKGROUND

Please describe your company and position.

I am the marketing director of a software company

Describe what your company does in a single sentence.

We provide solutions that help PR and communications professionals generate and monitor media coverage, measure results, and demonstrate their value

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Optimize Google Ads spend
• Create new campaigns to drive more leads

SOLUTION

How did you find KlientBoost?

Referral

Why did you select KlientBoost over others?

• Good value for cost
• Referred to me

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KlientBoost helped my organization review and optimize our entire Google Ads account. They developed a plan to restructure the account to ensure we were spending efficiently and not missing any key audiences. They've helped us optimize our ad copy and landing pages and monitor audiences to see where our ads gain the most traction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

KlientBoost was able to quickly share where they were making our spend more efficient. We track the quality of leads converted from PPC quite closely and we've been able to see an increase month over month during our partnership with them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our team is very good at setting a plan and delivering on those timelines. They're very responsive to any requests that come up and are quick to reply to emails we send. They're also mindful of our request to send detailed reports of work performed in our account.

What was your primary form of communication with KlientBoost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I find everyone we've worked with to be professional, friendly, and great at what they do.

Are there any areas for improvement or something KlientBoost could have done differently?

Nothing comes to mind. They've been so easy to work with.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of Ross Video

Describe what your company does in a single sentence.

Ross offers a range of solutions that enable organizations from diverse industries to deliver exceptional video experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Run our Google Search ads

SOLUTION

How did you find KlientBoost?

• Online Search
• Referral
• Clutch Site

Why did you select KlientBoost over others?

High ratings

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KlientBoost handles the end-to-end management of our Google Search ad campaigns, including campaign creation, optimization, and performance analysis. They conduct thorough keyword research, craft compelling ad copies, and manage bids to ensure maximum visibility and conversions. Additionally, KlientBoost provides regular progress reports and data-driven insights, allowing us to make informed decisions and continuously improve our online advertising efforts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Decreased cost per acquisition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KlientBoost demonstrates excellent project management, ensuring a systematic and organized approach to handling our Google Search ad campaigns. KlientBoost consistently delivers items on time, meeting deadlines and maintaining a punctual workflow throughout our collaboration. KlientBoost is highly responsive to our needs, promptly addressing any queries or concerns and providing proactive solutions to challenges that arise during the course of our partnership.

What was your primary form of communication with KlientBoost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine data insights with compelling content tailored to the client's brand message sets them apart in the digital marketing space, leading to impressive results and driving success for their clients' Google Search ad campaigns.

Are there any areas for improvement or something KlientBoost could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Director of Growth Marketing of ArborXR

Describe what your company does in a single sentence.

Remotely manage AR & VR devices, deploy content, and control what users can see and do in the headset.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Manage PPC Ads (Google, LinkedIn, Bing)
• Report, Optimize & Consult on SEO
• Optimize Campaigns with CRO

SOLUTION

How did you find KlientBoost?

Conference

Why did you select KlientBoost over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Fully manage PPC ads on Google, YouTube, Bing, and LinkedIn. 
• Report, optimize, and consult for Search Engine Optimization. 
• Landing Page creation, A/B testing, and website review for Conversion Rate Optimization. 
• General marketing strategy, and reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As set and agreed upon. Primary metrics are leads captured with attribution to PPC campaigns. Other measurable outcomes were in the form of web traffic, organic searches, rankings, and A/B test results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management by Mary. Items were on time, and presented well---even in the fun style of their company branding and graphics. Easy to read reports, follow conversations, and get responses as necessary.

What was your primary form of communication with KlientBoost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The people and culture. Values aligned with our own, being both professional and fun, intelligent but actionable. Easy to get along with and collectively work towards goals. Very much a collaboration from both sides!

Are there any areas for improvement or something KlientBoost could have done differently?

KlientBoost has been great at embracing a culture of asking for feedback to improve upon. They have been very receptive and positive.

BACKGROUND

Please describe your company and position.

I am the Demand Generation Manager of a manufacturing company

Describe what your company does in a single sentence.

We provide innovative textile products to the healthcare, hospitality, and interior design markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Help ensure our new website was being built according to SEO best practice
• Ensure that our page structure and content would not result in large organic traffic drops
• Provide recommendations to boost our organic rankings and traffic on strategic PDPs

SOLUTION

How did you find KlientBoost?

Online Search

Why did you select KlientBoost over others?

• Good value for cost
• Impressive Website and Sales Outreach

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged KlientBoost as part of our website design, which was a major Q2 project for the organization. Our primary goal was to ensure that our website design and implementation was done according to SEO best practices to avoid major traffic and lead volume decreases. Our secondary priority was assistance in defining a new keyword strategy and making on-page optimizations to improve ranking and traffic to a number of high value product pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Full SEO technical site audit with improvement recommendations
• Keyword mapping and on-page optimization suggestions for 8 high value product pages
• Measurable increase in organic traffic on those 8 product pages
• Measurable increase in organic rankings on those 8 product pages

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KlientBoost responded to our needs consistently and thoroughly. There was never a question we asked that wasn't researched and a full response and recommendation provided. Items were delivered according to an agreed upon schedule with very few exceptions where more time was needed to properly deliver.

What was your primary form of communication with KlientBoost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to shift focus based on our needs. This project wasn't clearly defined at the beginning, and KB did a great job of morphing to our changing requirements and providing professional SEO advise and guidance throughout the duration of the project

Are there any areas for improvement or something KlientBoost could have done differently?

Having a bit more access to the SEO experts would be one possible improvement area. We did have the opportunity to meet with their experts once or twice, but it would have been nice for this to happen more frequently. That being said, we understand the importance of the subject matter experts staying focused on delivering for clients. This did not have a negative impact on our experience whatsoever.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Emtrain

Describe what your company does in a single sentence.

We are a compliance training solution with built-in workplace culture analytics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• Digital Advertising
• CRO
• SEO

SOLUTION

How did you find KlientBoost?

Referral

Why did you select KlientBoost over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KlientBoost manages our GoogleAds instance. We have an array of campaigns with varying budget, they do everything from keywords, to audiences, to budgeting. Regarding CRO, they build landing pages and A/B test different variations. For SEO, they optimize existing content, write new content, create backlinks, and have a dev team implement technical SEO fixes like 404s and redirects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with KlientBoost, we've seen better CPCs and CPAs across our ad campaigns. We've also seen MUCH higher quality, higher intent leads come in. They've set us on a great path to achieving our marketing goals for the year. Additionally, the A/B testing they have done through our CRO package has provided valuable insights and helped us further hone our value proposition statements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KlientBoost delivers projects in a very timely manner and respond to questions and requests quickly.

What was your primary form of communication with KlientBoost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are an all-hands-on-deck team. We have a suite of experts working on our account like SEO specialists, copywriters, PPC experts, developers, graphic designers, and more. We feel like there is a full marketing team in addition to our own that is invested in the success of our business.

Are there any areas for improvement or something KlientBoost could have done differently?

Not at this time!

BACKGROUND

Please describe your company and position.

I am the Director of Marketing & Sales Operations of Deep Sync

Describe what your company does in a single sentence.

We enable marketers to better engage with current customers and find new customers via a variety of data-related solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• LinkedIn Ads
• SEO
• Google Ads

SOLUTION

How did you find KlientBoost?

• Online Search
• Clutch Site

Why did you select KlientBoost over others?

• High ratings
• Great culture fit
• Good value for cost
• process

How many teammates from KlientBoost were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We began our KlientBoost engagement with Paid Facebook and Google Ads, but have modified our strategy toward a longer-term growth and brand-building strategy to include SEO and LinkedIn Ads.

KB has delivered on end-to-end campaign management for Facebook, LinkedIn Ads, and Google Ads, which included copywriting, design, deployment, reporting, and analysis. KB has also delivered on a content-focused SEO strategy, including keyword research, content calendar, and a regular cadence of fresh content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes for paid ads are actual conversions, which I can track in HubSpot as lead forms. Measurable outcomes for SEO are keyword rankings, year-over-year site traffic, and leads that I can track in HubSpot that convert via organic traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is super responsive and has delivered everything on time. My account manager is terrific, and any technical work that needs to be completed is communicated clearly and finished in a reasonable amount of time.

What was your primary form of communication with KlientBoost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was initially impressed with their great reviews and outright focus on ROI, and I have really loved their streamlined process.

Are there any areas for improvement or something KlientBoost could have done differently?

I can't really think of anything. Any request I have ever had has been fulfilled by my dedicated Account Manager, so I don't really have any areas for improvement.

BACKGROUND

Please describe your company and position.

I am the Director of Digital Marketing of Gong

Describe what your company does in a single sentence.

Gong enables revenue teams to realize their fullest potential by unlocking their customer reality.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KlientBoost to accomplish?

• To drive revenue outcomes through paid social while scaling and using third party audiences to gain quick learnings. This meant increasing pipeline while lowering cost per MQL.
• Experiment with new paid social channels (Twitter, Reddit, etc) to see what traction could be gained.

SOLUTION

How did you find KlientBoost?

Referral

Why did you select KlientBoost over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from KlientBoost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We approached KlientBoost seeking methods to expand our paid social presence (LinkedIn, Meta, Twitter, and Reddit) while meeting our revenue objectives. We needed needed a team that could help us scale effective strategies and tactics, specifically with focused on high-value B2B account-based audiences, creative content, new campaigns offers, and landing page design. 

KlientBoost is extremely efficient in how they operate as an agency. They didn't simply "manage" our paid social program and campaigns; they helped across all adjacent areas -- working closely with us on creative strategy, offer alignment, funnel optimization and on-page conversion testing. Within a few months of working with them, they successfully reduced our core KPIs like cost per MQL and opp.

Throughout this process, they continued to cut inefficient spend which helped us reduce our budget while still getting the same results so we could invest in new channels and programs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We had very specific goals around SQLs, pipeline, and closed won revenue that were key to our partnership. They hit these goals quickly and we've continued to work with them since.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Regarding project management, KlientBoost is extremely efficient and timely with their work. It felt like we were working with a much bigger company. They spot things before they happen and come up with proactive recommendations to fix things as well.

What was your primary form of communication with KlientBoost?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They give a lot of importance to us. I knew we weren't their biggest client, but they never made us feel that way.

Are there any areas for improvement or something KlientBoost could have done differently?

They should expand their service offering to other things like account-based marketing and some emerging areas like influencer marketing. I mentioned that to them and they’re actively working on building that service line.

BACKGROUND

Please describe your company and your position there.

We are a medical device company that focuses on heart therapies. I am the head of Digital Marketing

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

Management of our company Valve search and social channels to improve overall campaign performance for multiple departments and key company objectives. The focus of campaign performance are both efficiency through tracking CPA (Cost Per Acquisition) and quality leads delivered.

SOLUTION

How did you select this vendor and what were the deciding factors?

Luckily, Edwards is a very large company so we're often able to check with other regions or business units to see if they've used a vendor. This was the case with Klientboost. They'd also done work with our Transcatheter division and that division gave them glowing reviews. We also interviewed them ourselves, of course, and that went well.

Describe the project in detail and walk through the stages of the project.

Patient marketing in the Surgical division is a new initiative. We typically focus all of our efforts on members of the medical community. So we began with a review of all of our patient facing collateral and worked with Klientboost to create more. From there Klientboost managed and continually optimized our paid and organic marketing efforts to drive traffic to and downloads of our newly created collateral.

How many resources from the vendor's team worked with you, and what were their positions?

Account Director Account Manager 2 Specialists

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project outcomes have frankly been astounding. Because it was an uncharted area for us, all of our traffic and download metrics are record setting.

How effective was the workflow between your team and theirs?

The workflow has been great. We had a slight hiccup around report-outs. Klientboost typically does 90-day report-outs on campaign progress. This wasn't communicated to us initially and we began scratching our heads around the 60-day mark. After a quick conversation we were all set though

What did you find most impressive or unique about this company?

They have great customizable real-time dashboards that keep us abreast on all of our KPIs throughout the campaign and in between dashboards. Every member of their team has proven to be capable and very technologically savvy.

Are there any areas for improvement or something they could have done differently?

Aside from the miscommunication around reporting, we haven't had any issues.