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Top IT Managed Service Providers in Rochester

Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.

Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.

Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for IT managed service providers in Buffalo and Syracuse.

Ratings Updated: June 16, 2026

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Featured

What are Featured Providers?
Bit by Bit Computer Consultants

4.9 54 reviews
Premier Verified

$5,000+

$150 - $199 / hr

50 - 249

Serves Rochester, NY

Services provided

50% IT Managed Services

25% Custom Software Development

25% Cybersecurity

Bit by Bit Computer Consultants is a prominent Managed IT Services provider, specializing in IT Support Services, and cybersecurity solutions. With a consistent record of success across various sectors, they boast a 100% satisfaction rate from clients who praise their responsiveness, project management skills, and proactive problem-solving approach. Clients value their flexibility and the personalized service they offer, making them a reliable partner for outsourced IT management needs.

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35 of 45 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services & Cybersecurity for Engineering Company
5.0 — Bit by Bit Computer Consultants provided managed services and cybersecurity for an engineering company. The team dove deep into the client's environment, including infrastructure, backend servers, Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (18) $10,000 to $49,000 (9) $200,000 to $999,999 (9) Less than $10,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
The feedback regarding Bit by Bit Computer Consultants highlights a strong sentiment of value for money across various clients. Many noted their competitive pricing and the high quality of service received, with one client stating, "they provided a competitive cost" and another mentioning, "the investment was well worthwhile, as our systems are running smoothly." Clients frequently emphasized responsiveness and proactive support, with several noting that Bit by Bit exceeded expectations in terms of service delivery and project management, resulting in high satisfaction with their overall cost-effectiveness.
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More responsive than most other service providers

Bit by Bit Computer Consultants is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (50) Canada (1) France (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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CETech

5.0 6 reviews

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Premier Verified

$10,000+

$150 - $199 / hr

10 - 49

Rochester, NY

Services provided

45% IT Managed Services

25% Cybersecurity

15% IT Staff Augmentation +1 service

15% Other IT Consulting and SI

CETech is a provider of managed IT services, offering a range of solutions including IT management, support services, and cybersecurity. Across their reviews, 100% of clients commend their proactive approach and responsiveness, with no significant areas for improvement reported. Approximately 80% of reviewers highlight their expertise in managing complex IT infrastructures and their effective communication in addressing client needs.

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Industry Experience

CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
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Construction Government Financial services Sports Other Industry Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.
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Review Rating from Clients

5.0/5.0

Quality

4.9

Schedule

4.9

Cost

5.0

Willing to Refer

5.0

Rochester clients appreciate CETech's ability to handle complex IT projects like infrastructure upgrades, cybersecurity, and system integrations. They emphasize the team's responsiveness, professionalism, and commitment to building lasting relationships, supporting diverse organizations from government to manufacturing.
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Featured

What are Featured Providers?

Corporate Technologies

4.7 12 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Rochester, NY

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a Managed IT Services provider offering comprehensive IT Support Services, including server management, cybersecurity, and technical assistance. Overall feedback is highly positive, with clients praising their responsiveness, professionalism, and ability to efficiently resolve issues, as reflected in over 90% of reviews. Their commitment to customer satisfaction and strategic IT management makes them a trusted and reliable IT partner.

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0 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Corporate Technologies for their effective IT support and server management. A director from ICIRR noted improvements in efficiency through cloud migration and enhanced communication systems. Clients highlighted the team's patience and problem-solving capabilities, with no reported areas for improvement. Overall, the sentiment is highly positive, indicating that Corporate Technologies is a reliable partner for IT solutions.
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Industry Experience

Corporate Technologies demonstrates expertise across diverse sectors including Telecommunications, Manufacturing, Non-profit, Legal, Construction, and Home Services. Clients commend their responsive IT management and ability to enhance operational efficiency. Feedback highlights their strengths in cybersecurity, system upgrades, and strategic support, showcasing high satisfaction. Overall sentiment is notably positive, indicating Corporate Technologies is well-suited for organizations seeking robust, reliable IT solutions in these industries.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.
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More responsive than most other service providers

Corporate Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TPx Communications

4.3 72 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.

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Reviews mention Efficient
Clients consistently highlight TPx Communications' efficiency in service delivery. One HR manager noted their responsiveness, stating, "They respond quickly, and the final cost is always exactly what they quoted us." Additionally, the company is praised for their effective project management, with estimates typically provided within 24 hours. Overall, the sentiment reflects a strong appreciation for their prompt and reliable service, with no reported issues during the ongoing partnership since 2006.

Managed IT Services for Public Defense Firm

5.0 Apr 4, 2023

They’re incredibly effective. When we add phones, they usually get back within 24 hours with an estimate that we can sign and approve. TPx Communications is very responsive; we communicate via email or phone.
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14 of 30 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & IT Managed Services for Water Filtration Co
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read more
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Industry Experience

TPx Communications has demonstrated strong expertise across various industries, including Home Services, Medical, Non-profit, and Manufacturing, with a focus on cybersecurity, IT support, and communication solutions. Clients praise their responsiveness, cost-effectiveness, and comprehensive service offerings, particularly in security enhancements and system upgrades. Overall sentiment varies, with positive feedback in sectors like Medical and Non-profit, while some Manufacturing and Government clients reported challenges in project management. TPx is a suitable partner for organizations seeking reliable IT solutions, especially in technical support and cybersecurity.
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Home Services Food & Beverages Medical Non-profit Nonprofit Manufacturing Healthcare Transportation Government Retail Utilities Software Construction Real estate Other Industry Financial services Telecommunications Legal Business services Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Advertising & marketing Education

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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
The reviews for TPx Communications indicate a strong overall sentiment regarding their cost and value for money. Clients consistently highlight that the pricing fits their budgets and offers good value, with one stating they were referred due to 'good value for cost.' Another client noted significant operational cost reductions, particularly in IT expenses. However, there are mentions of administrative challenges and some dissatisfaction with service delivery speed, suggesting that while the value is generally perceived as high, improvements in customer service could enhance overall satisfaction.
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Integris

4.9 94 reviews
Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Serves Rochester, NY

Services provided

70% IT Managed Services

10% AI Agents

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a managed IT services provider offering comprehensive IT support services, cybersecurity, and cloud solutions. The reviews indicate a strong emphasis on responsiveness and quality, with approximately 90% positive feedback highlighting their knowledgeable team and effective project management. Reviewers often commend Integris for their robust cybersecurity measures and cost-effective solutions, reflecting their expertise in managed IT services and outsourced IT support.

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Reviews mention Attentive
Clients have consistently praised TechMD for their attentiveness, noting their impressive responsiveness even amidst a demanding client environment. One client highlighted that they receive responses to support tickets within 24 hours, which is commendable given their workload. Additionally, the proactive communication and regular surveys to assess service quality further demonstrate TechMD's commitment to client satisfaction. Overall, the sentiment regarding their attentiveness is overwhelmingly positive, contributing to a strong working relationship.

IT Managed Services for Public Accounting Firm

5.0 Sep 8, 2020

The attentiveness, knowing that they have other clients, is impressive. We are a very demanding client because we have a lot of software and deadlines. TechMD’s responsiveness and attention are far above what most managed service providers even try to provide. We don’t go more than 24 hours without a response on a ticket, which is impressive given the volume of work we do.
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54 of 67 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read more
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Industry Experience

Integris has demonstrated significant expertise across various industries, including financial services, healthcare, and nonprofit organizations. Feedback highlights their ability to provide comprehensive IT support, cybersecurity measures, and proactive project management. Clients appreciate their responsiveness, knowledgeable team, and tailored solutions that enhance operational efficiency. Overall sentiment is overwhelmingly positive, particularly in financial services and healthcare, where security and compliance are paramount, while other sectors, including nonprofit and education, commend their adaptability and collaborative approach.
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Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Manufacturing Nonprofit Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Real estate Construction Legal Other Industry Financial services Other industries Business services

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View projects from:

United States (92) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Integris

4.9 94 reviews
Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Fairport, NY

Services provided

70% IT Managed Services

10% AI Agents

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a managed IT services provider offering comprehensive IT support services, cybersecurity, and cloud solutions. The reviews indicate a strong emphasis on responsiveness and quality, with approximately 90% positive feedback highlighting their knowledgeable team and effective project management. Reviewers often commend Integris for their robust cybersecurity measures and cost-effective solutions, reflecting their expertise in managed IT services and outsourced IT support.

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Reviews mention Attentive
Clients have consistently praised TechMD for their attentiveness, noting their impressive responsiveness even amidst a demanding client environment. One client highlighted that they receive responses to support tickets within 24 hours, which is commendable given their workload. Additionally, the proactive communication and regular surveys to assess service quality further demonstrate TechMD's commitment to client satisfaction. Overall, the sentiment regarding their attentiveness is overwhelmingly positive, contributing to a strong working relationship.

IT Managed Services for Public Accounting Firm

5.0 Sep 8, 2020

The attentiveness, knowing that they have other clients, is impressive. We are a very demanding client because we have a lot of software and deadlines. TechMD’s responsiveness and attention are far above what most managed service providers even try to provide. We don’t go more than 24 hours without a response on a ticket, which is impressive given the volume of work we do.
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54 of 67 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read more
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Industry Experience

Integris has demonstrated significant expertise across various industries, including financial services, healthcare, and nonprofit organizations. Feedback highlights their ability to provide comprehensive IT support, cybersecurity measures, and proactive project management. Clients appreciate their responsiveness, knowledgeable team, and tailored solutions that enhance operational efficiency. Overall sentiment is overwhelmingly positive, particularly in financial services and healthcare, where security and compliance are paramount, while other sectors, including nonprofit and education, commend their adaptability and collaborative approach.
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Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Manufacturing Nonprofit Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Real estate Construction Legal Other Industry Financial services Other industries Business services

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United States (92) Japan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Net at Work LLC

4.8 9 reviews
Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a Managed IT Services provider specializing in IT Support Services, ERP consulting, and network management. Reviews highlight their expertise in Sage ERP systems and managed information technology, with 100% positive feedback on timely project delivery and expert knowledge. Their ability to handle complex IT projects and maintain strong client relationships, exemplified by a 20-year partnership, is consistently praised.

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Reviews mention Great project management
Clients consistently commend Net at Work Inc. for their exceptional project management. One client highlighted their proactive approach, noting that project management was excellent, with thorough follow-ups and regular communication. The client appreciated the flexibility and direct access to their main contact, Stuart, which ensured prompt resolutions. Their commitment to training and support further enhances client satisfaction, establishing Net at Work as a reliable partner in IT infrastructure projects.

Custom ERP Consulting for Electronic Payment Company

5.0 Nov 16, 2020

Project management is excellent. They’re proactive, which I appreciate. Initially, we had biweekly or monthly calls until everything died down. Now, everything is running well and working for itself.
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2 of 3 reviews are 5 stars

3 new reviews for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Net at Work LLC highlight a strong overall sentiment, with clients praising their IT support, ERP consulting, and project management. A President noted their SAGE Accounting support as invaluable, while a Director of Operations emphasized the significant improvements in IT infrastructure and reduced disruptions since moving to cloud services. Communication and resource availability were frequently commended, although some clients suggested enhancing inter-departmental communication. Overall, clients express high satisfaction with the company's timely delivery and expertise.
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4 of 6 IT Managed Services reviews are 5 stars

4 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read more
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More responsive than most other service providers

Net at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Featured

What are Featured Providers?

Red River

5.0 1 review

$10,000+

$150 - $199 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Red River is an IT service provider specializing in cloud migration and IT solutions. The feedback highlights their exceptional project management and responsiveness, with 100% of clients expressing satisfaction. Reviewers emphasize their effective communication and dedication to understanding business needs, contributing to improved operational efficiency and staff morale.

See all 1 projects

Industry Experience

CWPS has demonstrated expertise across various industries, notably in the nonprofit sector, providing IT services such as cloud migration. Clients have praised their responsiveness, commitment to best practices, and the efficiency improvements achieved through training and support. Overall sentiment reflects high satisfaction in their project management and delivery, indicating that organizations seeking IT partnership for cloud solutions and operational efficiency enhancement may find CWPS a strong fit.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with CWPS, noting that the $100,000 investment has yielded significant value through effective cloud migration and improved operational efficiency. One client highlighted the company's responsiveness and commitment to best practices, emphasizing that they were impressed with CWPS's ability to meet business objectives without compromising on quality. Overall, the sentiment reflects a favorable perception of CWPS's cost-effectiveness and dedication to client success.
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More responsive than most other service providers

Red River is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Datalink Networks Inc.

5.0 3 reviews
Premier Verified

$5,000+

$200 - $300 / hr

10 - 49

Serves Rochester, NY

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Datalink Networks Inc. is a Managed IT Services provider excelling in IT infrastructure improvements, IT Management, and IT Support Services. With a 100% positive feedback rate across reviews, clients commend their proactive support, rapid response, and effective problem-solving capabilities. Their technical expertise and commitment to exceptional service make them a reliable partner for outsourced IT management.

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3 of 3 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.
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Integritek Managed IT Services

4.9 4 reviews
Verified

Undisclosed

$200 - $300 / hr

50 - 249

Serves Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Reasonable pricing
Integritek Holdings received positive feedback regarding their reasonable pricing, which was highlighted as a key factor in the client's decision to select them over competitors. The client noted that Integritek's pricing fit their budget, which contributed to projects consistently being completed within budget. Overall, sentiment regarding pricing is favorable, with clients appreciating the value offered for the quality of service received.

IT Managed Services for Memorial Park & Mortuary

4.5 May 17, 2024

Projects consistently come within budget. They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Industry Experience

Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Other Industry Nonprofit Government

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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Netrio (formerly PCA Technology Group)

4.9 31 reviews
Verified

Undisclosed

$150 - $199 / hr

250 - 999

Buffalo, NY

Services provided

70% IT Managed Services

15% Custom Software Development

15% Cybersecurity

PCA Technology Group is a reputable provider of Managed IT Services, specializing in IT Support Services, cybersecurity, and network management. Reviewers consistently highlight the company's professionalism, responsiveness, and effective project management, with 100% employee satisfaction and no reported data loss. Approximately 80% of the reviews emphasize their alignment with company values, showcasing PCA's dedication to maintaining strong client relationships and delivering on their promises.

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Reviews mention Proactive
PCA Technology Group has received consistently positive feedback regarding their proactive approach. Clients commend their quick response times and ability to anticipate needs, with one stating that PCA 'can finish within a few days and no more than a week.' Another client highlighted the proactive cybersecurity training that significantly benefited their organization. Overall, clients appreciate PCA's commitment to understanding their requirements and ensuring seamless communication throughout projects.

Cybersecurity & IT Support for Machinery Manufacturer

5.0 Jul 28, 2022

Proactive cybersecurity training I feel has benefited our organization substantially. The added education has helped us neutralize the ever-rising threat and vulnerability. The relationship we've developed is what stands out the most. Steve comes out and we review plans for the future, hardware, software, etc.
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IT & Tech Setup for Small Business Consulting Company

5.0 Jul 26, 2022

They kept us regularly updated and proactively reached out at each stage. Their level of professionalism. They explain technical concepts in easy to understand common language and help you determine the best fit from financial, practical and technological perspectives.
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IT Services & Software Development for Labor Union

5.0 Jan 12, 2022

Additionally, Mike communicates each step of the way — he’s very proactive. Before he deploys any changes, he ensures everyone in our team is on board with it. Mike and his team are very thorough.
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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (6) $200,000 to $999,999 (3) $50,000 to $199,999 (2) $10,000,000 + (1)

What Clients Have Said
Client feedback on PCA Technology Group's pricing highlights a consistent sentiment of good value for money. Many clients noted that PCA's pricing fit their budgets while delivering quality services. For instance, one client appreciated that PCA's pricing aligned with their financial constraints, stating they received 'good value for cost.' Another remarked on their 'competitive prices' while expressing satisfaction with the services provided. Overall, clients feel PCA offers a solid return on investment through responsive and effective IT support.
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Buffalo, New York (14) Cheektowaga, New York (2) Lockport, New York (2) Williamsville, New York (2) Getzville, New York (2) Niagara Falls, New York (1) Utica, New York (1) Topsham, Maine (1) East Rochester, New York (1) Olean, New York (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Review Rating from Clients

4.9/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Cheektowaga clients commend PCA for tailored managed IT solutions, server upgrades, and cybersecurity training. Their team’s professionalism, timely delivery, and clear communication foster trust, with many noting their ease of collaboration and commitment to client needs in a fast-paced environment.
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SynchroNet

5.0 5 reviews
Verified

$1,000+

Undisclosed

10 - 49

West Seneca, NY

Services provided

60% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting

SynchroNet Industries Inc. is a Managed IT Services provider specializing in comprehensive IT support, including IT Management, Outsourced IT Services, and Managed Information Technology. The company is praised for its knowledgeable staff, responsive support, and proactive approach, with 100% positive feedback from reviewers highlighting their reliability and expertise in handling IT challenges efficiently.

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Reviews mention Knowledgeable
Clients consistently highlight the extensive knowledge of SynchroNet's team, emphasizing their ability to communicate effectively in layman's terms. One client noted, "Their people are truly knowledgeable," while another praised the team's proactive approach and their capability to avoid potential issues. Overall, the sentiment is overwhelmingly positive, with clients expressing confidence in their expertise and satisfaction with the service provided.

Managed IT Services for Magazine Publishing Company

5.0 Sep 9, 2021

Their people are truly knowledgeable. We’ve engaged two IT providers before, so we know who unknowledgeable IT people are. Overall, SynchroNet is wonderful. Keep in mind that the SynchroNet team is wonderful and knowledgeable. You’ll never have any issues with them.
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Software Maintenance for Law Firm

5.0 Sep 8, 2021

I find that the employees of SynchroNet are highly trained, motivated, and extremely knowledgeable. They explain things using terms that people can understand and without a doubt the most friendly. It makes for enjoyable conversations.
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Industry Experience

SynchroNet Industries Inc. has demonstrated expertise across various industries, including legal, dental, business services, and publishing. Clients praise their proactive approach, quick response times, and clear communication. The overall sentiment is highly positive, with notable strengths in IT infrastructure support, cybersecurity, and tailored service packages. Their impact is particularly evident in reducing downtime and enhancing operational efficiency. Organizations seeking reliable IT solutions in these sectors would find SynchroNet to be a suitable partner.
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Business services Publishing Legal Other Industry Healthcare

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Buffalo, New York (2) West Seneca, New York (1) East Aurora, New York (1) Buffalo, Texas (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

East Aurora clients, including dental and healthcare providers, value SynchroNet’s thorough IT services, from disaster recovery to network optimization. Their responsive, knowledgeable team ensures smooth operations, delivering lasting solutions and fostering strong, collaborative relationships in complex medical environments.
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Netsmartz LLC

4.8 44 reviews

$50,000+

$25 - $49 / hr

1,000 - 9,999

Pittsford, NY

Services provided

15% IT Managed Services

20% DevOps Managed Services

15% Cybersecurity +5 services

10% Custom Software Development

10% E-Commerce Development

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Netsmartz LLC is a software development company offering solutions including project management, software development, and eCommerce management. Their reviews reflect a 90% satisfaction rate, with clients praising their communication, responsiveness, and alignment with company values. However, a small portion of feedback suggests room for improvement in communication and early hands-on testing. Overall, they are appreciated for their efficiency and value for money.

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Industry Experience

Netsmartz LLC has demonstrated expertise across various industries including Information Technology, Financial Services, Manufacturing, Telecommunications, and Education. Feedback highlights their strong project management skills, responsiveness, and ability to deliver high-quality software solutions on time. Clients appreciate their alignment with business needs and effective communication. Overall sentiment is positive, particularly in IT and education sectors, indicating that Netsmartz is a good fit for projects requiring custom software development, system upgrades, and ongoing support.
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Construction Information technology Financial services Manufacturing Telecommunications Nonprofit Education Software Design IT Services Healthcare Gaming Advertising & marketing Other Industry Consumer Products Sports Wellness & Fitness Business services Real estate Energy & natural resources Transportation Consulting Pharmaceuticals Retail

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (10) $50,000 to $199,999 (10) $200,000 to $999,999 (6)

What Clients Have Said
Clients consistently highlight the strong value for money offered by Netsmartz LLC, often noting their competitive pricing and alignment with budget expectations. For instance, one client appreciated their 'good value for cost' and another remarked on their 'excellent project management' while fitting within financial constraints. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of work relative to the investment, reinforcing the company's reputation for delivering substantial value.
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United States (24) Canada (7) Australia (3) India (2) Hong Kong (1) Ireland (1) Italy (1) England (1)

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Review Rating from Clients

4.3/5.0

Quality

4.7

Schedule

4.7

Cost

4.2

Willing to Refer

4.7

Rochester-based clients praise Netsmartz LLC for their expertise in data infrastructure, Power BI, and web development. They deliver high-quality, flexible solutions like analytics setups and custom web platforms, with strong project management. Clients highlight their technical knowledge and reliable delivery in complex projects.
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LMT Technology Solutions

5.0 4 reviews

$5,000+

$150 - $199 / hr

50 - 249

Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

15% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

LMT Technology Solutions is a Managed IT Services provider specializing in comprehensive IT support services, including IT security, desktop support, and cloud management. The company consistently receives positive feedback, with 100% of reviewers highlighting their effective communication, responsiveness, and ability to deliver projects on time. Clients appreciate their reliability, knowledge, and the strong relationships they build, ensuring trust and loyalty.

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Reviews mention Timely
Clients have consistently praised LMT Technology Solutions for their timeliness and responsiveness. One client noted that projects are always delivered on time, with 'first-class' communication throughout. Another highlighted their commitment to meeting deadlines and providing periodic progress reports, emphasizing the strong support and expertise offered. Overall, the sentiment regarding timeliness is highly positive, with no reported areas for improvement in this aspect.

IT Managed Services for Cemetery Corporation

5.0 Dec 10, 2025

Projects are always on time and the communication along the way is first class.
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3 of 3 reviews are 5 stars

3 new reviews for IT Managed Services services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In recent reviews, LMT Technology Solutions received high praise for their responsive and knowledgeable service. Clients highlighted their effective communication and timely project delivery, with one noting a measurable reduction in IT issues and enhanced security. The Director of Operations at a law firm commended their strong client relationships, while the Vice President of a cemetery corporation appreciated the hands-on attention and respect shown to all clients. Overall sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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4 of 4 Rochester-based reviews are 5 stars

3 Rochester-based reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Cloud Consulting & SI for Law Firm
5.0 — LMT Technology Solutions provides ongoing IT support for a personal injury law firm. The team is responsible for implementing IT solutions and providing maintenance and monitoring support. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

In Pittsford and Fairport, clients highlight LMT Technology Solutions' expertise in IT troubleshooting, cybersecurity, and project management. They value their responsiveness, professionalism, and consistent support, which ensures safe, up-to-date technology solutions for small to medium-sized businesses.
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Just Solutions, Inc.

Not yet reviewed

Undisclosed

$200 - $300 / hr

10 - 49

Fairport, NY

Services provided

75% IT Managed Services

15% Cybersecurity

4% IT Strategy Consulting +3 services

2% ERP Consulting and SI

2% Other IT Consulting and SI

2% Unified Communications Consulting & SI

Established in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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Featured

What are Featured Providers?

Vertical IT Solutions

4.9 31 reviews
Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Rochester, NY

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1 service

20% Unified Communications Consulting & SI

Vertical IT Solutions is a managed IT services provider specializing in comprehensive IT support services, including cybersecurity, network monitoring, and IT management. Across their reviews, they consistently receive praise for their responsiveness, professionalism, and ability to address complex IT issues promptly. Approximately 100% of reviewers commend their reliability and effective communication, highlighting their commitment to meeting and exceeding client expectations in outsourced IT support.

See all 31 projects

12 of 16 IT Managed Services reviews are 5 stars

4 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more
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Industry Experience

Vertical IT Solutions has demonstrated expertise across various sectors, including Construction, Agriculture, Legal, Education, Healthcare, and Nonprofits. Clients commend their responsiveness, professionalism, and ability to implement effective IT solutions tailored to specific industry needs. In the Construction sector, they excelled in managed IT and cybersecurity; in Healthcare, they streamlined systems and reduced costs; and in Education, they provided comprehensive support for IT infrastructure. Overall, feedback across industries is overwhelmingly positive, highlighting Vertical IT Solutions' impactful service delivery and collaborative approach.
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Construction Agriculture Legal Education Healthcare Other Industry Wellness & Fitness Human Resources Nonprofit Real estate IT Services Hospitality & leisure Media Consumer Products Business services Manufacturing Sports Government Software

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (6) $50,000 to $199,999 (5) $200,000 to $999,999 (2)

What Clients Have Said
Clients of Vertical IT Solutions consistently highlight the company's excellent value for money, often noting that their pricing fits within budgets while delivering high-quality services. For instance, one client remarked on the 'good value for cost,' while another emphasized that their investment led to significant improvements in efficiency and response times. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, making Vertical IT Solutions a reliable choice for IT management.
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View projects from:

Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)

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ComTec Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

ComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
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Cartesian Communications Technologies

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

90% IT Managed Services

10% Other IT Consulting and SI

Cartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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Capstone Information Technologies Incorporated

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsford, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

IT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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Synergy IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Launched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
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Rochester, NY

3500 Winton Place
Rochester, NY 14623
31 - 40

+1 (585) 758-7100

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Deeley IT Services LLC

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Rochester, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

Deeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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Rochester IT & Business Solutions

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

30% Cybersecurity

10% CRM Consulting and SI +2 services

10% Cloud Consulting & SI

10% ERP Consulting and SI

Headquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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Brite Computers

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Victor, NY

Services provided

80% IT Managed Services

20% Cybersecurity

Brite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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EWASTE+

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Victor, NY

Services provided

100% IT Managed Services

EWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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Cyberware Security, LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

60% Cybersecurity

Cyberware Security, LLC is a Cybersecurity company founded in 2005. The small team focuses on Cybersecurity and IT managed services.
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Bross Group

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Webster, NY

Services provided

25% IT Managed Services

20% IT Strategy Consulting

15% Web Development +4 services

10% Custom Software Development

10% Cybersecurity

10% IT Staff Augmentation

10% Web Design

Bross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
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Webster, NY

1130 Crosspointe Lane, #1B
Webster, NY 14580
2 - 5

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Iconic IT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pittsford, NY

Services provided

20% IT Managed Services

20% CRM Consulting and SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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Pittsford, NY

656 Kreag Road
Pittsford, NY 14534
31 - 40

(585) 460-8844

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iSECURE LLC

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Established in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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DSS Digital Group

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

15% IT Strategy Consulting +2 services

15% Unified Communications Consulting & SI

10% Mobile App Development

IT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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CCPlus Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

40% IT Managed Services

20% Custom Software Development

20% IT Strategy Consulting +2 services

10% Web Design

10% Web Development

Small IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
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Rochester, NY

740 Driving Park Ave, Suite A2,
Rochester, NY 14613
2 - 5

585.697.0649

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ZERU Center

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

10% IT Managed Services

35% Business Consulting

10% Digital Strategy +5 services

10% E-Commerce Development

10% Logo

10% Social Media Marketing

10% Web Design

5% Graphic Design

Established in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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Sunnking Sustainable Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brockport, NY

Services provided

100% IT Managed Services

IT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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Computer Systems Asset Disposal, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

25% IT Managed Services

25% BI & Big Data Consulting & SI

25% Cybersecurity +1 service

25% Warehousing & Distribution

Computer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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BizWonk Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

20% IT Managed Services

20% Email Marketing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Email Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Marchese Computer Products, Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Batavia, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Strategy Consulting +1 service

10% Web Design

IT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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Data Brilliance Software

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

10% IT Managed Services

10% API Development

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% IT Strategy Consulting

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Data Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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Prizm Document & Technology Solutions - Managed IT Services & MFP Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Depew, NY

Services provided

100% IT Managed Services

Founded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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US itek

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tonawanda, NY

Services provided

90% IT Managed Services

10% Cybersecurity

US itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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Lighthouse Technology Services

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

30% IT Managed Services

60% IT Staff Augmentation

10% IT Strategy Consulting

Lighthouse Technology Services is an IT staff augmentation company. They are located in Buffalo, New York and have midsize team. They provide IT staff augmentation and IT managed services.
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Dopkins & Company, LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

60% Accounting

20% Business Consulting

Based in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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Great Lakes IT Services

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Orchard Park, NY

Services provided

50% IT Managed Services

25% BI & Big Data Consulting & SI

25% IT Strategy Consulting

Great Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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Buffalo Computer Recycling, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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Buffalo Computing Technology, Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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Tech Savvy

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Other IT Consulting and SI

Tech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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STI Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Services provided

50% IT Managed Services

50% Custom Software Development

In Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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LaunchTech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Buffalo, NY

Services provided

20% IT Managed Services

20% AI Development

20% Cybersecurity +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

IT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
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Buffalo, NY

50 Fountain Plaza, Suite 1400
Buffalo, NY 14202
1

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ACC Technical Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Syracuse, NY

Services provided

15% IT Managed Services

15% Cloud Consulting & SI

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Cybersecurity

ACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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Advance2000 Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +3 services

20% Unified Communications Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Advance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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Info Advantage

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Small IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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ACP Technologies, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Pittsford, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Unified Communications Consulting & SI

ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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Pittsford, NY

1150-J Pittsford-Victor Road,
Pittsford, NY 14534

585.296.8880

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Entre Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

20% IT Managed Services

20% IT Staff Augmentation

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Design

Entre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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Affinity Enterprises, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsford, NY

Services provided

25% IT Managed Services

25% IT Strategy Consulting

25% Other IT Consulting and SI +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Rochester IT Managed Services FAQs

Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.

Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.

Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.

Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:

Healthcare and life sciences (UR Medicine, regional clinics)
Manufacturing and advanced optics
Financial services and credit unions
Higher education institutions
Nonprofits and municipal agencies

Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.

Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

No documented SLA or vague “as needed” support promises
Reliance on out-of-state subcontractors for every on-site task
Pushy long-term contracts without a 90-day exit clause
Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP

Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Top IT Managed Service Providers in Rochester

List of the Top Rochester IT MSPs

Managed IT Services & Cybersecurity for Engineering Company

Average Project Cost Breakdown

What Clients Have Said

Bit by Bit Computer Consultants is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Corporate Technologies is very responsive

Reviews mention Efficient

Managed IT Services for Public Defense Firm

Cybersecurity & IT Managed Services for Water Filtration Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Attentive

IT Managed Services for Public Accounting Firm

Managed IT & Cybersecurity Services for BioTech Tools Co

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Reviews mention Attentive

IT Managed Services for Public Accounting Firm

Managed IT & Cybersecurity Services for BioTech Tools Co

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Reviews mention Great project management

Custom ERP Consulting for Electronic Payment Company

Reviewed 3 times in the past 6 months

IT Managed Services for Radio Broadcasting Company

Net at Work LLC is very responsive

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Red River is very responsive

Managed IT Services for Seafood Company

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Reviews mention Reasonable pricing

IT Managed Services for Memorial Park & Mortuary

Cybersecurity & Managed IT Services for Employment Nonprofit

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Reviews mention Proactive

Cybersecurity & IT Support for Machinery Manufacturer

IT & Tech Setup for Small Business Consulting Company

IT Services & Software Development for Labor Union

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Reviews mention Knowledgeable

Managed IT Services for Magazine Publishing Company

Software Maintenance for Law Firm

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Industry Experience

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Reviews mention Timely

IT Managed Services for Cemetery Corporation

Reviewed 3 times in the past 6 months

Cloud Consulting & SI for Law Firm

Cloud Consulting & SI for Steel Products Manufacturer

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