The Right Way

BACKGROUND

Introduce your business and what you do there.

I am the managing director of Watts Arty. We deliver the pinnacle of luxury through smart, state-of-the-art, yet user-friendly technology that requires low maintenance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Right Way?

We needed help with company formation and setup. We required new employees to help with our workforce, so we contacted them for an HR associate to help us with recruitment. We also needed someone to help us manage our employees’ payroll.

SOLUTION

What was the scope of their involvement?

The Right Way helped us with recruitment, onboarding, and administrative tasks. Initially, I spoke with the project manager and gave him my requirements for the positions we wanted to fill, the qualifications we needed, and the work conditions. He worked with this information and delivered perfectly.

They handled everything about the new employees. They recruited them, brought them on board, and gave them a breakdown of our rules and regulations, which we had already handed over to the project manager. They also helped with sourcing and screening candidates. The team put out the job vacancies and handled the hiring process from there. They also managed employee attendance and vacation requests.

What is the team composition?

We worked with around five teammates, including a project manager and someone in charge of financials.

How did you come to work with The Right Way?

I found them on Google.

How much have you invested with them?

We spent between $10,000–$50,000.

What is the status of this engagement?

We worked together from January–June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They provided a great number of recruits, which surprised us because we didn’t expect that many. We initially expected 5–6 people, but they brought in 10–12. The recruits understood our rules and regulations. They knew about our organization and our dos and don’ts, and they blended well with it.

Since we started working with the team, it has been easier to outsource some low-productive activities. We can give them a breakdown of those tasks and leave them to focus on our business's main activities.

How did The Right Way perform from a project management standpoint?

They delivered on time and within budget. We used Google Docs, emails, and Zoom.

What did you find most impressive about them?

The Right Way's professionalism, industry knowledge, and efficiency level impressed me.

Are there any areas they could improve?

I didn’t think there was anything they could improve on.

Do you have any advice for potential customers?

They’re one of the best in the industry; you should go with them.

BACKGROUND

Introduce your business and what you do there.

I'm the general manager of Allied Catering, a large-scale catering and support service provider operating across Saudi Arabia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Right Way?

We needed HR outsourcing services. Our goal was to keep pace with Saudi Arabia's complex compliance demands. Our company was growing, and we needed to ensure that we grew at the same pace.

SOLUTION

What was the scope of their involvement?

The Right Way provided HR outsourcing services for our company. The team helped us manage our staff's payroll since we were growing, and paying our staff on time was more difficult. The Right Way helped us establish a process to make things easier. The team also conducted internal compliance audits to ensure they spotted issues before they came up.

What is the team composition?

We worked with four teammates from The Right Way, including an account manager.

How did you come to work with The Right Way?

We searched online for an HR outsourcing company and discovered The Right Way. Their name came up, and I found their Clutch profile. That was one reason I trusted them.

How much have you invested with them?

We spent close to $100,000.

What is the status of this engagement?

We worked together from February–June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The Right Way helped us save time. We had a more stable payment system that helped us pay faster than we could before. The quality of their work met our expectations.

How did The Right Way perform from a project management standpoint?

The Right Way delivered work on time and was clear in their communication. We used emails, Google Meet, and Zoom occasionally.

What did you find most impressive about them?

The Right Way's biggest strength was their ability to work under pressure. The team wasn't fazed by the rush or the pace at which we were growing. The Right Way took their time to deliver perfectly.

Are there any areas they could improve?

I didn't notice anything they could improve on.

Do you have any advice for potential customers?

You need to trust The Right Way. They ensure to provide work quality. It may not be as fast as you want, but if you trust their process, you'll get good results.

BACKGROUND

Please describe your company and position.

I am the CEO | Founder of Alhai

Describe what your company does in a single sentence.

We are committed to transforming the real estate sector in Saudi Arabia into a leading model of excellence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Right Way to accomplish?

• We needed an HR outsourcing partner who understood not only the administrative demands but also the cultural, legal, and operational nuances of our local market. We hired The Right Way to manage two of the most critical pillars of our internal operations Payroll Processing and Benefits Administration. We also aimed to streamline payroll without compromising transparency, ensure accurate and on-time payments.

SOLUTION

How did you find The Right Way?

Online Search

Why did you select The Right Way over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from The Right Way were assigned to this project?

5

Describe the scope of work in detail. Please include a summary of key deliverables.

The Right Way team provided us with a full-spectrum HR outsourcing support, handling everything from salary disbursements and deductions to GOSI registration and compliance audits. They also advised us on creating a more competitive benefits portfolio, which included private health insurance, housing stipends, and family support options suited to meet the expectations of top Saudi talent.

Team:
We were assigned a dedicated team consisting of an HR compliance lead, a payroll specialist, and a benefits strategist. The team was consistently proactive, knowledgeable, and always available for questions no matter how small.

Timeline:
The initial onboarding and transition period took just under six weeks, which included a full audit of our existing payroll system, mapping our employee data to theirs, and configuring automated disbursement schedules. After that, it became a rhythm of monthly payroll processing and quarterly benefits evaluations.

Cost:
We found their fees reasonable, especially when put against the value of avoiding penalties, increasing employee satisfaction, and the amount of time saved by our internal teams.

Brief:
During one particular month, a newly onboarded senior project manager experienced a GOSI registration hiccup that could have delayed his salary and risked reputational fallout. The Right Way flagged the issue before we even knew it existed, contacted GOSI on our behalf, and got it resolved in under 48 hour.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a noticeable reduction in payroll errors and delays, and internal HR escalations related to pay or benefits dropped dramatically. Employees reported higher satisfaction in our internal surveys, particularly around clarity of pay slips and access to benefits. We also passed our last labor compliance audit without a single payroll or benefits-related issue flagged something that would have been almost unthinkable a year prior.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Right Way runs a tight ship. Every deadline was not just met, but often preempted. 

The initial onboarding and transition period took just under six weeks, which included a full audit of our existing payroll system, mapping our employee data to theirs, and configuring automated disbursement schedules.

What was your primary form of communication with The Right Way?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Unlike many outsourcing partners, The Right Way never acted like an external body. They operated like part of our internal leadership team. 

The Right Way team provided us with a full-spectrum HR outsourcing support, handling everything from salary disbursements and deductions to GOSI registration and compliance audits.

Are there any areas for improvement or something The Right Way could have done differently?

Nothing comes to mind but if I had to say something maybe then could ease up on the documentation a bit.

UPDATED REVIEW

This review was published on July 28, 2025.

Ali Othman
CEO | Founder, AlhaiReal estate

Riyadh, Saudi Arabia

1-10

Feb 2025 - Jul 2025

Project summary
The Right Way provided governance consulting for a home appliances store. The team created a governance charter, set up a customer experience advisory board, and built stakeholder engagement models.

Feedback summary
The Right Way's work led to a measurable shift in team alignment and customer advocacy for the client. The client praised The Right Way's ability to humanize governance and respect their cultural mission. The Right Way delivered work on time and was communicative and responsive.

Quote
"What set The Right Way apart was their knowledge and their ability to humanize governance."

BACKGROUND

Please describe your company and position.

I am the CEO | Founder of Alhai

Describe what your company does in a single sentence.

We are not just another Home appliances online store, We aim to develop a more engaging and a sense of community through enhancing customer experience through delivering a world class service . Simply , Connected By Culture!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Right Way to accomplish?

• We knew we needed to move beyond transactional operations and build a governance structure that could sustainably grow a culture of world-class service and community. That’s why we approached The Right Way team to help us reimagine our corporate governance model with a deep integration of customer experience (CX) as a strategic pillar, not an afterthought.

SOLUTION

How did you find The Right Way?

Online Search

Why did you select The Right Way over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from The Right Way were assigned to this project?

5

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope:
The Right Way worked with us to design, develop, and implement a customer based corporate governance framework deisgned specifically to our retail and eCommerce model. This included:

Drafting a governance charter that translated our CX values into clear leadership roles and KPIs.

Setting up a Customer Experience Advisory Board made up of loyal customers, staff, and frontline support reps.

Building structured stakeholder engagement models that reflected transparency, inclusiveness, and culture-first decision-making.

Guiding our executive team through ethical leadership training and redefining internal accountability systems.

Team:
We were assigned a dedicated team of governance specialists, behavioral strategists, and one client success lead who ensured we felt seen and supported throughout. Every consultant had clear domain expertise, but what stood out most was how human and present they were.

Timeline:
The engagement lasted 24 weeks, and we felt their commitment at every step, with well-paced deadlines, and strong onboarding helped us stay aligned and agile.

Cost:
Their pricing was fair and reflected the premium, hands-on experience we received. We never felt like we were being rushed or upcharged.

Summary:
Partnering with The Right Way team transformed our approach to corporate governance by embedding customer experience and cultural alignment at the core of our strategy. Their expert team delivered a comprehensive governance framework, created meaningful stakeholder engagement processes, and strengthened internal accountability. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since implementing the governance model designed by The Right Way, we’ve seen a measurable shift in team alignment and customer advocacy. Our customer support resolution time dropped, not because we changed tech tools, but because the staff felt empowered and accountable. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We always knew what was coming next. Deliverables were shared on time, but what stood out was their adaptability. When a few of our stakeholders had to drop out midway due to other commitments, they immediately redesigned parts of the engagement to suit the changing reality. They never made us feel like we were falling short. They were communicative, responsive, and deeply empathetic.

What was your primary form of communication with The Right Way?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What set The Right Way apart was their knowledge and their ability to humanize governance. It’s easy to talk about values and structures; it’s hard to actually embed them in the culture of a fast-moving eCommerce business. They didn’t just hand over documents. They made governance feel alive, breathing, and truly reflective of who we are as a company. They respected our cultural mission and found ways to mirror it in board policies, team charters, and feedback loops.

The Right Way team worked with us to design, develop, and implement a customer based corporate governance framework deisgned specifically to our retail and eCommerce model.

Are there any areas for improvement or something The Right Way could have done differently?

If there’s one thing I’d suggest, it’s that they ease up a bit on the documentation process as literally nothing could be done signing document here or there.

STAR RATINGS
Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Tamra Capital

Describe what your company does in a single sentence.

We are a Saudi CMA-licensed fintech company based in Jeddah that offers automated investment advisory services through a robo-advisor platform. It enables individuals to invest easily in diversified local and global portfolios with low fees, using smart technology and tailored strategies. At Tamra we simplify the investment journey by helping users build personalized portfolios based on their goals and risk tolerance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Right Way to accomplish?

• We needed expert guidance to help us move as our internal governance systems were not keeping pace with our company’s rapid growth and increasing visibility in the market. We were looking for a partner who could help us create a diversified board, define internal policies and ethical standards, and implement ESG frameworks that would position Tamra as a credible, forward-thinking player in the fintech space.

SOLUTION

How did you find The Right Way?

Online Search

Why did you select The Right Way over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from The Right Way were assigned to this project?

7

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope:
The Right Way supported us across key areas of governance. They helped design a board structure with independent members experienced in fintech and compliance, created a governance charter and ethical codes tailored to our team, and developed ESG policies that reflect our long-term values. They also streamlined our internal reporting lines to boost accountability and attract responsible investors.

Team:
We worked closely with a multidisciplinary team of consultants, each bringing specialized knowledge. Our primary liaison was a senior governance advisor with prior experience working with fintech startups in emerging markets. There were also ESG specialists, legal advisors familiar with CMA expectations, and even a communications expert who helped us translate policies into employee-friendly formats. We had about 7 members 

Timeline:
The project was scoped for 12 weeks. Despite a few changes on our end (including an unexpected audit that pulled internal resources away), the team at The Right Way adjusted and still delivered the full package within the original timeline.

Cost:
While we initially hesitated because of the investment required, the value we received far outweighed the cost. They were transparent about pricing from the start, and there were no hidden charges or vague “extra hours” billed.

Summary:
The project includded board structuring with independent oversight, drafting governance and ethics policies, developing ESG guidelines aligned with global standards, and improving internal reporting systems to support transparency, compliance, and investor confidence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since implementing the structures and policies designed by The Right Way, we’ve already seen a notable shift internally and externally.

Our board now includes three independent members two of whom were sourced through introductions made by The Right Way.

We've received positive feedback from both prospective investors and regulatory auditors about our transparency and reporting practices.

Most importantly, our internal culture has matured. Our employees now feel more connected to the mission, knowing there’s a formal structure that both protects and empowers them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their communication was consistent, and we always knew where we stood. Even their documentation was beautifully structured organized folders, templates, annotated versions of everything it made onboarding our own team onto the new frameworks effortless.

What was your primary form of communication with The Right Way?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their depth of personalization. They didn’t force us to fit a pre-made mold. Instead, they studied our model, values, pain points, and aspirations and built a governance strategy that felt designed for Us

Are there any areas for improvement or something The Right Way could have done differently?

Nothing comes to mind on this particular project as things went just as planned.

BACKGROUND

Introduce your business and what you do there.

I'm the Director of HR at Source International. We are a global food distribution company, serving global brands in their respective markets. Our business focuses on delivering food products worldwide, ensuring efficient and compliant operations in the food delivery system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Right Way?

We needed a partner to assist us in navigating labor laws and complying with regulations to prevent fines.

SOLUTION

What was the scope of their involvement?

The Right Way provided us with legal compliance consulting and payroll management services. Operating in the food distribution industry means we must comply with strict labor laws and compliance management regulations.

We wanted to stay current with these laws to avoid issues with government authorities, especially since food is a sensitive sector. We know that not knowing the law isn't an excuse not to adhere to it, so The Right Way reviewed our processes, identified compliance gaps, and implemented systems to ensure we adhered to all relevant labor laws. 

The team also managed our payroll, which became increasingly important as our company grew and we took on more staff, ensuring we handled salaries, benefits, and vacations correctly.

What is the team composition?

Our primary point of contact was The Right Way's project manager, Mr. Saeed, who coordinated the engagement and worked closely with our team throughout the project.

How did you come to work with The Right Way?

We found The Right Way through Clutch while searching for legal compliance companies. After reviewing their profile, we brought them on board to address our compliance needs.

How much have you invested with them?

We invested approximately $80,000 in this partnership.

What is the status of this engagement?

The engagement started in March 2024 and ended in September 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We achieved 100% compliance with UAE labor laws across most departments. We also noticed an estimated 35% increase in HR administrative time each month, and we saved around $20,000 by avoiding fines and optimizing our processes. Since we initially didn't have issues with the funds, that money was saved from the cost of our products.

How did The Right Way perform from a project management standpoint?

The Right Way consistently met deadlines and stayed within budget. They used Trello for project management, and we communicated through Zoho, email, and Zoom.

What did you find most impressive about them?

The Right Way's dedication to understanding our specific challenges was impressive. They took the time to observe and research our situation to provide solutions rather than generic advice. The team understood the laws we dealt with and enabled us to bypass them while not doing anything wrong.

Are there any areas they could improve?

One area for improvement would be offering more multilingual HR training materials. Some of our staff are not fluent in English, so having resources in additional languages would have made the process even smoother.

Do you have any advice for potential customers?

The Right Way is an excellent choice.

BACKGROUND

Introduce your business and what you do there.

I’m the HR manager of Profit Bake Ltd. We’re a forward-thinking company that specializes in revolutionizing the baking industry through advanced solutions and innovations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Right Way?

We were a new company, so we needed highly skilled bakers, food technologists, and specialists. We also wanted someone to help us ensure that once we got the staff, we could manage their payments.

SOLUTION

What was the scope of their involvement?

Initially, we spoke to The Right Way’s project manager and told him exactly what we wanted to do. He gave us a few steps he would take to ensure the project was successful. We gave them about 80% of the requirements we needed, including years of experience and qualifications, and the team touched them up a bit. 

The Right Way ensured that each candidate met those requirements and interviewed them to ensure they had good communication skills, could work under pressure, and could work with others. Once the team ensured candidates met their certifications and other requirements, they gave candidates a test scenario where they had to work together to come up with something. The groups that were able to work together were the ones who were hired. The Right Way's team also provided training for the candidates.

What is the team composition?

We were in contact with seven members of The Right Way’s team.

How did you come to work with The Right Way?

We found them on Clutch.

How much have you invested with them?

We invested close to $100,000.

What is the status of this engagement?

We worked together from March 2024–July 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We noticed that our performance increased by about 25%. There was less delay in communication and agreements. The recruitment process also used to take us more time, but that has been reduced recently by about 40%.

How did The Right Way perform from a project management standpoint?

The Right Way met all deadlines and stayed on budget most of the time. We used GitHub and communicated via Zoom, Google Meet, and emails to share documents.

What did you find most impressive about them?

The Right Way’s ability to lend an HR strategy was impressive. We had great applicants for the positions we needed to fill, and they brought out the best in everyone to ensure we had the best staff for our startup company. As a result, we were able to relate to more people to ensure that they understood what they could offer and how that would fit into what we needed.

Are there any areas they could improve?

We suggest a faster onboarding process. We hoped the team would get used to the company faster, but it took longer than we expected. The Right Way kept us in the loop, so this wasn't really a bad thing, but it would be better if the process could be more efficient.

Do you have any advice for potential customers?

Trust them; they’re good and will deliver as promised.

BACKGROUND

Introduce your business and what you do there.

I'm the CMO and co-founder of NICE ONE, a prominent e-commerce company based in Saudi Arabia. We specialize in beauty and personal care products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Right Way?

We needed a company to help with our HR documentation and compliance structure. We hired The Right Way to help us prepare employment contracts aligned with Saudi Arabia's labor laws, develop detailed HR handbooks, and create well-structured policies.

SOLUTION

What was the scope of their involvement?

We initially gave The Right Way our existing HR process. They reviewed and analyzed our processes and helped us implement some changes. The team touched on legal compliance, payroll services, and our staff's benefits, like vacations. The Right Way leveraged Eddy for our project.

What is the team composition?

I worked with a project manager and two other teammates from The Right Way.

How did you come to work with The Right Way?

We found The Right Way on Clutch.

How much have you invested with them?

We spent around $50,000.

What is the status of this engagement?

We worked with The Right Way from April 2023 to August 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The work The Right Way did for us was quite tangible, and we noticed some improvements. For example, we achieved nearly 100% compliance with Saudi Arabia's labor laws. Internal HR documentation errors also dropped by about 85%, and onboarding time for new employees decreased by about 40%.
Working with The Right Way was nice. It was nice to work with a partner who understood our issues. We're close geographically, so the team understood what we went through. The Right Way didn't have to imagine our situation to find solutions that suited us.

How did The Right Way perform from a project management standpoint?

The Right Way's level of interaction with our internal team was good. There weren't serious issues recorded throughout the project. The Right Way managed everything well and made us feel special. We used Asana for project management. We communicated via email, Google Meet, and Zoho.

What did you find most impressive about them?

The Right Way's attention to detail and deep understanding of our policies were encouraging. The team didn't just give us templates; they gave us solutions that could work in our environment.

Are there any areas they could improve?

My suggestion is that The Right Way should offer ongoing workshops every quarter. That would be immensely encouraging for post-project follow-up. The Right Way did some, but could've done more regarding post-project follow-up.

Do you have any advice for potential customers?

If you need HR outsourcing or compliance consulting, The Right Way is excellent to work with. I recommend them to any company.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Ruqaqa, a company that specializes in AV solutions to seamlessly blend design, installation, and inspiration to transform any space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Right Way?

We hired The Right Way for compliance consulting and HR outsourcing purposes. We were undergoing a critical growth phase, so our team was expanding rapidly across many project sites. We needed structure and compliance documentation. As we were growing, we had a lot of documentation to fill to ensure we were operating within the law and wouldn’t have issues with the government.

SOLUTION

What was the scope of their involvement?

The Right Way handled everything from designing HR policies to implementing compliance audits, setting up automated payroll systems, and creating customized onboarding procedures. The team helped us with benefits, payroll, and vacation plans. They also trained our in-house leads on labor law, compliance, and risk management to ensure sustainability beyond their contract period. They used Eddy as an HR management software.

What is the team composition?

We were in contact with a project manager and five more teammates.

How did you come to work with The Right Way?

We found The Right Way on Clutch. We searched for an HR outsourcing company, and their name turned up. We picked them because they were based in Saudi Arabia, which worked quite well for us.

How much have you invested with them?

We invested about $150,000.

What is the status of this engagement?

We worked together from February 2023–January 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After partnering with The Right Way, our employee satisfaction improved by 32%, turnover dropped by 18%, and payroll accuracy rose. We also saved about 20% of operational costs related to HR errors and delays, and avoided compliance errors.

Moreover, they were very good at integrating with our team. We didn't observe any form of stress, and our team loved the way The Right Way worked. The team didn't have issues with the way we worked either, so it was a win-win.

How did The Right Way perform from a project management standpoint?

The Right Way met deadlines. We used Trello for project management and communicated via email, Zoho, Zoom, and Google Meet.

What did you find most impressive about them?

The Right Way’s ability to design HR compliance for a creative culture was impressive. They didn’t try to change what kind of company we were; we tried to design their strategy to fit our industry. The personalized compliance consulting training for our leads made a huge difference.

Are there any areas they could improve?

If The Right Way could expand their post-implementation support hours across more time zones, it would be helpful for countries like us with cross-regional operations. It’s more of a suggestion than an issue.

Do you have any advice for potential customers?

Just trust them; they won’t do anything wrong.

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder and CEO of Byond, a retail-based company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with The Right Way?

We needed help updating our company policies and writing our employee handbook.

SOLUTION

What was the scope of their involvement?

The Right Way provided compliance consulting, employer of record (EOR), and HR outsourcing services, including payroll processing. The team reviewed all our HR processes, reviewed our files and staff records, and pointed out areas that could give us issues if not fixed. The Right Way also helped us resolve those issues.

The Right Way integrated well with our team. They and our internal staff respected each other and kept boundaries. Moreover, the team helped us with our staff's payments for their pension, other benefits, and salaries. The Right Way used ClearCompany as an HR management platform.

What was the team composition? 

We worked with around six teammates from The Right Way, but I was mostly in contact with the project manager.

How did you come to work with The Right Way?

We found The Right Way on Clutch. We filtered compliance companies by reviews and location because we wanted someone to understand where we came from, so there wouldn't be ethical differences and time zone issues.

How much have you invested with them?

We invested over $100,000 in the project.

What is the status of this engagement?

We worked with The Right Way from August 2024 to June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Before working with The Right Way, we spent much time dealing with minor compliance issues and confusing policy updates. After working with The Right Way for about six months, we noticed those issues dropped by almost 70%. We also saved close to $15,000 in that period and had fewer fines from the industry involved in regulating those issues. Overall, our efficiency improved.

How did The Right Way perform from a project management standpoint?

We used Trello for project management and communicated via Google Meet, email, and Zoho.

What did you find most impressive about them?

The Right Way didn't just give us generic advice; they took their time to understand our issues. From there, we developed strategies that simplified complex labor laws and explained them in simpler ways for us to know what we needed to fix.

Are there any areas they could improve?

The Right Way followed up with us, but I felt they could've done more follow-up sessions after the project ended to enhance our processes further.

Do you have any advice for potential customers?

If you're in the retail industry and want to tighten up your HR and stay compliant without drowning in paperwork, The Right Way is the best partner for you.

BACKGROUND

Please describe your company and position.

I am the Drilling Engineer of Aramco

Describe what your company does in a single sentence.

We are a majority state-owned petroleum and natural gas company that is the national oil company of Saudi Arabia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Right Way to accomplish?

• We wanted to manage critical aspects of our HR compliance operations, specifically around labor regulation in Saudi Arabia. This included Workplace Safety, HSE regulation compliance, Iqama and visa management for our foreign workforce, sponsorship handling, Wage Protection System (WPS) implementation, and end-to-end social insurance (GOSI) compliance.

SOLUTION

How did you find The Right Way?

Clutch Site

Why did you select The Right Way over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from The Right Way were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Right Way handled all compliance-related documentation, renewals, and audit readiness. They took full responsibility for ensuring our processes were aligned with Saudi labor laws, and that all foreign workers had up-to-date Iqamas and permits without delays. They also helped restructure our HSE reporting procedures and ensured our payroll complied with WPS requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with The Right Way significantly transformed our HR compliance operations, we reduced administrative time on visa processing by 45%, achieved 100% WPS compliance within just two months (up from 73%), and avoided potential fines totaling SAR 80,000 thanks to their proactive regulatory approach. Their support also improved employee trust and satisfaction among our expatriate workforce, as reflected in our internal HR pulse survey, and enhanced our internal audit readiness for upcoming HSE inspections.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was quite responsive as  we had a dedicated compliance consultant who held biweekly check-ins, shared progress reports, and flagged potential issues ahead of time. Their ability to work seamlessly across departments (HR, Legal, Operations) saved us a lot of internal coordination time.

What was your primary form of communication with The Right Way?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep cultural and regulatory understanding of the Saudi labor environment. They didn't just quote laws; they knew how to implement them in real working environments.

Are there any areas for improvement or something The Right Way could have done differently?

At times, their reporting dashboards felt overly detailed for executive review. A more simplified, visual summary for leadership would make their insights even more accessible.