TekRevol

BACKGROUND

Introduce your business and what you do there.

I’m the head of a company in the tech industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TekRevol?

I hired TekRevol after they approached me about my social media app project, and we started working on it. 

SOLUTION

What was the scope of their involvement?

My engagement with TekRevol has been standard; they send me prototypes, and then I review them.  At present, our teams are trying to get into the development phase. 

For context, the app is an invite-only social media platform exclusive to iOS users. Users who don’t have invites can also apply within the app. Once they receive verification, they can start using the app. Multiple timelines are featured; users can upload music, other audio files, videos, and photos. They can also post status updates. 

What is the team composition?

I initially worked with Kate (Key Account Manager) and Ryan (Partner). When I initiated the prototyping process, I started working with Estes (Senior Project Manager & Business Development Officer), who became my main point of contact at that time. 

After Estes, I’m now working with Shah (PR & Communications Manager) and Rahim (Senior Marketing Consultant). Rahim works to ensure that I communicate well with the rest of the TekRevol team. 

How did you come to work with TekRevol?

I posted a job offer on a platform, saying that I needed help with app development. My choices were between TekRevol and another company, and I ultimately decided to go with TekRevol after having a call with Kate, who felt more relatable and genuine.

How much have you invested with them?

We’ve spent over $10,000. 

What is the status of this engagement?

The partnership began in June 2020, and it's ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’ve shown the app to a couple of people, and they’ve said the app looks great aesthetically. 

How did TekRevol perform from a project management standpoint?

Compared to my previous developer, TekRevol's communication is better. Moreover, we’ve met our due dates for the most part. 

For project management, our teams communicate via Asana. Then, we get each other’s phone numbers to text.

What did you find most impressive about them?

Their professionalism is the most impressive thing about TekRevol. They care about how I feel about the process, which is already a step-up from my previous developer. Moreover, when I post requests or edits on Asana, they take no more than a couple of days to submit the deliverables.  

Overall, their professionalism truly stands out. In fact, Rahim has called me to say that he’s going to make my experience go the way I want it to go. That’s helpful for me. 

Are there any areas they could improve?

I’ve been a little frustrated with some things, and we could’ve hit the ground running if they'd had a better understanding of my vision for the app. On top of that, it’s better if TekRevol also gives their feedback to me, not simply do what I tell them to do. 

I give them detailed notes around the things I want, but things are sometimes left out when they give me the screens because they don’t give me their feedback. I’m new to the app development process, and I’m not entirely sure of the app’s capabilities, which is something I’m trying to figure out. As a result, their feedback is necessary for me to also improve. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of Megha. We’re a carrier agnostic, solution-driven IT consultancy firm. We have 150 partnerships with strategic IT carriers, as well as different manufacturers. With every opportunity that we go into, we always try to provide ROIs, whether that’s saving the company money, providing additional added-value to the services they currently offer, or giving them additional support, which many of them lack.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TekRevol?

We hired TekRevol to help us with a customizable website that matches our culture, vision, and mission.

SOLUTION

What was the scope of their involvement?

TekRevol took our existing website, which was fairly chaotic, and simplified it. Their web design incorporated our logo throughout the website, which was the brand development we were looking for. They added multiple calls to action (CTAs) to the site.

We’re starting a podcast and some other blogs, and they were able to incorporate that — in a very timely manner — to help deliver our company culture. That has provided some additional added-value to our end-users.

All of the other web developers that we talked to recommended certain platforms, such as Squarespace and Wix. However, I believe TekRevol designed our website using their own platform. They used that platform to incorporate our branding, content, and the layout that we wanted. I’m not sure of the exact tools that they used, but they were able to address our needs.

What is the team composition?

We spoke to a salesperson, who was very thoughtful. We let him know what we wanted and didn’t want, and he was honest from the beginning. He explained everything thoroughly and helped us get clarity around what we wanted to get out of the partnership. 

Then, the salesperson handed the project over to Sam (System Architect), who has multiple levels of expertise. He acted as a project manager and web developer. He took down all of our questions and concerns, which I believe he then passed onto web development and UI/UX teams. It was great to just have two points of contact; we didn’t have to address our concerns to anyone else. Those contacts managed everything.

How did you come to work with TekRevol?

We chose TekRevol because they were within budget of what we wanted. A lot of other companies were also within budget, but they provided services for non-customizable platforms.

Additionally,TekRevol was able to deliver. They addressed our questions, concerns, budget, and planning. Everything was in writing, so that built trust.  

How much have you invested with them?

My company has spent about $3,500–$5,000.

What is the status of this engagement?

We began working together in late January or early February of 2020. Due to COVID, we put everything on pause; we needed to focus on retention and helping our existing customers. TekRevol didn’t push us to complete the project, which was very nice.

We haven’t completed the website yet. My team needs to make a couple of minor tweaks, but once we get it over to TekRevol, it will go live. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TekRevol is very flexible. If you have an idea in your head and you can articulate it to them, they can make it happen. If you show them illustrations of what you want, such as through a vision board, they can articulate it and incorporate it into your website. We may not have gotten it on the first try, but TekRevol is on track to getting our website to where we want it to be. The website will be more easily digestible to the end-user. Also, adding the CTAs will allow us to gather more conversions.

Additionally, they are very visual. We did a lot of video Zoom calls so that they could show us exactly what they wanted to do. This allowed us to be on the same page.

How did TekRevol perform from a project management standpoint?

They were able to get on calls whenever we needed them to. They also include unlimited revisions, so they won’t complete a project until the client is happy. We’ve done multiple revisions.

Communication is sometimes excellent; other times, we don’t get a response from them for a few days. That also comes back on us. Their timeline is great.

What did you find most impressive about them?

Their custom design skills are impressive. TekRevol truly makes it your website, not something that everyone else has — you can put logos where you want to and move things around.

Are there any areas they could improve?

I can’t think of anything. 

Any advice for potential customers?

If you’re looking for a customizable solution that’s true to your brand and vision, go with TekRevol. Talk to Sam — he’s great. If you’re looking for something standard that everybody else has, like Wix or Squarespace, do it yourself. 

BACKGROUND

Please describe your company and your position there.

I am the owner and operator of Elementeum games, working on blockchain gaming projects

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TekRevol, and what were your goals?

TekRevol assisted to take on already developed software with some additional upgrades and rearchitecture of our current game title featuring blockchain technology using multiple ERC standards, game mechanic upgrades and monetization features.

SOLUTION

How did you select TekRevol and what were the deciding factors?

Thorough communication, and technical understanding, quickly and helped appropriately sized the scope of features and development needed to get the game title ready for release on mobile devices ios/android

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

N/A

How many people from the vendor's team worked with you, and what were their positions?

Project management and a small team of developers with various backgrounds.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

So far, so good. Very responsive, progress continually shown.

Describe their project management style, including communication tools and timelines.

Weekly meetings, daily correspondence, willing to work with some of our core developers on the blockchain integration pieces

What did you find most impressive or unique about this company?

Their ability to understand the complexities of the project and ease to hit the ground running is very impressive.

Are there any areas for improvement or something they could have done differently?

N/A