Top Help Desk Services in the United States
From Silicon Valley SaaS scale-ups to Fortune 500 headquarters in New York and Dallas, organizations across the U.S. rely on help desk partners to keep employees productive and customers supported. The right agency can deliver remote and on-site support, ITIL-aligned processes, and secure tooling that meets U.S. compliance needs like HIPAA and SOC 2.
Clutch helps you find trusted providers through verified client reviews, case studies, and detailed service profiles. Use filters to compare by budget, location, industry, certifications, and coverage hours to find an outsourced, remote, or 24/7 help desk solution that fits your stack. Start exploring:
• Help Desk Companies in Los Angeles
• Help Desk Companies in New York
2,477 Companies
List of the Top United States Outsourced Help Desk Services
Sponsored
-
Integris
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJServices provided
70% IT Managed Services10% AI Agents10% Cybersecurity +110% IT Strategy ConsultingFocus Areas
10% Help desk20% Security10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% TelecomSee all 94 projectsIntegris is a managed IT services provider offering comprehensive IT support services, cybersecurity, and cloud solutions. The reviews indicate a strong emphasis on responsiveness and quality, with approximately 90% positive feedback highlighting their knowledgeable team and effective project management. Reviewers often commend Integris for their robust cybersecurity measures and cost-effective solutions, reflecting their expertise in managed IT services and outsourced IT support.
Reviews mention Meets deadlines
Integris consistently meets deadlines, as highlighted by multiple clients. One client noted that Integris delivers tasks on time and within budget, emphasizing their excellent project management and communication. Another client praised their immediate responses to IT needs, stating that they receive timely assistance without delay. Overall, sentiment regarding their punctuality is overwhelmingly positive, with clients expressing satisfaction in their ability to meet expectations and deliver results promptly.-
Managed IT Services for Organizational Consulting Firm
4.0 Aug 6, 2025Integris meets deadlines and stays on budget. We manage tickets through email.
Read Full Review -
Cybersecurity & IT Services for Financial Services Company
5.0 Jul 23, 2025Integris delivers work on time and within budget and communicates well with us. We use Microsoft Teams for video meetings. Integris has a ticket management system that allows us to create tickets.
Read Full Review -
IT Support & Cybersecurity Services for Residential Plumbing Company
5.0 Apr 4, 2022They communicate, meet deadlines, and stay within budget really well. They assign specific team members to each project, and these people are good at staying on task. We mostly communicate via Microsoft Teams, email, and their ticketing system.
Read Full Review
Was this helpful?
14 of 18 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
Integris has received overwhelmingly positive feedback in their Help Desk services, with 90% of reviewers expressing satisfaction. Clients appreciate the team's responsiveness, expertise in cybersecurity, and ability to handle IT infrastructure efficiently. Notable strengths include excellent communication, timely ticket resolution, and a strong understanding of client needs. Areas for improvement mentioned by 15% of clients include quicker ticket response times and a more consistent team assignment. Overall, Integris is recognized for enhancing operational efficiency and delivering reliable support.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The reviews of Integris indicate a generally positive sentiment regarding their overall cost and value for money. Clients appreciate the breadth of services provided, often highlighting cost savings compared to maintaining in-house IT teams. For instance, one client noted a 20% savings by outsourcing IT, while another emphasized that their investment of $50,000–$199,000 annually yielded significant operational improvements. However, some feedback suggests varying response times and the need for clearer communication on costs. Overall, clients feel they receive good value relative to the investment.Was this helpful?
More responsive than most other service providers
Get in TouchIntegris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Services provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecurityFocus Areas
40% Help desk20% Network20% Security +210% Disaster Recovery10% HardwareSee all 12 projectsCorporate Technologies is a Managed IT Services provider offering comprehensive IT Support Services, including server management, cybersecurity, and technical assistance. Overall feedback is highly positive, with clients praising their responsiveness, professionalism, and ability to efficiently resolve issues, as reflected in over 90% of reviews. Their commitment to customer satisfaction and strategic IT management makes them a trusted and reliable IT partner.
1 of 6 Help desk reviews are 5 stars4 new reviews for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
Corporate Technologies has received overwhelmingly positive feedback for its Help Desk services, with 90% of reviewers expressing satisfaction regarding responsiveness and expertise. Clients highlight strengths in timely resolution of IT issues, proactive monitoring, and effective communication. Key themes include their ability to enhance operational efficiency and provide strategic technology support, particularly suited for nonprofit and small business environments. Minor areas for improvement noted were related to security measures, but overall sentiment reflects a strong partnership and commitment to client goals.
Read Most Recent ReviewWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverageView Packages24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.Was this helpful?
-
$5,000+$150 - $199 / hr50 - 249New York, NY
Services provided
50% IT Managed Services25% Custom Software Development25% CybersecurityFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +320% Security10% Other IT managed services10% TelecomSee all 54 projectsBit by Bit Computer Consultants is a prominent Managed IT Services provider, specializing in IT Support Services, and cybersecurity solutions. With a consistent record of success across various sectors, they boast a 100% satisfaction rate from clients who praise their responsiveness, project management skills, and proactive problem-solving approach. Clients value their flexibility and the personalized service they offer, making them a reliable partner for outsourced IT management needs.
3 of 5 Help desk reviews are 5 stars$10,000 – $49,000 avg. project costHelp desk Experience
Bit by Bit Computer Consultants receives overwhelmingly positive feedback for their Help Desk services, with approximately 90% of reviewers expressing satisfaction. Clients consistently commend their professionalism, responsiveness, and effective communication, citing strengths in project management and technical expertise. Key themes include timely problem resolution and high-quality onboarding processes, with 75% of reviews emphasizing the value of their proactive support. Clients note the company's adaptability and reliability, making them a preferred partner for ongoing IT needs.
Read Most Recent ReviewWas this helpful?
Industry Experience
Bit by Bit Computer Consultants has demonstrated strong expertise across various sectors, including Automotive, Legal, Non-profit, Education, and Financial Services. Clients commend their responsiveness, proactive communication, and ability to handle diverse IT challenges. In the Automotive sector, they improved ticket resolution and infrastructure efficiency. Legal firms noted their comprehensive IT solutions and support. Non-profits highlighted their adaptability and cost-effectiveness. Overall, sentiment remains highly positive, with clients recommending their services for businesses seeking reliable IT partnerships.
Read All ReviewsSelect Industry to see insights
Legal Non-profit Restaurants Design Environmental Services Financial services Medical Research Consulting Manufacturing Other Industry Pharmaceuticals Wellness & Fitness Healthcare Business services Construction Advertising & marketing Hospitality & leisure Food & Beverages Motion Pictures & Film Engineering Education Automotive Nonprofit Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Bit by Bit Computer Consultants as providing good value for money, often highlighting competitive pricing and effective service delivery. One client noted their investment of $200,000 led to improved IT infrastructure and minimal downtime. Another stressed their reasonable costs and responsiveness, particularly praising the swift resolution of issues. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality, though some mentioned areas for improvement in communication and project management.Was this helpful?
More responsive than most other service providers
Get in TouchBit by Bit Computer Consultants is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$1,000+$100 - $149 / hr10 - 49Houston, TX
Services provided
100% IT Managed ServicesFocus Areas
50% Help desk30% Managed Hosting Services10% Managed Software Application & Solutions +25% Disaster Recovery5% NetworkSee all 11 projectsXvand Technology Corp. is a Managed IT Services provider delivering comprehensive IT management, support, and cloud solutions. Clients consistently praise their seamless transitions, timely project delivery, and exceptional customer service. Notably, 100% of reviews highlight their responsiveness and ability to customize services. With a focus on personalized support and reliable infrastructure, Xvand demonstrates a strong commitment to meeting diverse client needs across various industries.
Reviews mention Accessible
Clients consistently commend Xvand Technology Corp. for their accessibility and responsiveness. One client noted their 'always available' and 'solutions-driven' approach, while another highlighted the 'extent of personal involvement and availability of knowledgeable personnel' during critical transitions. Both emphasized that Xvand's team was present to ensure smooth operations and assist with any issues. Overall, the sentiment reflects a strong appreciation for Xvand's commitment to client support and effective communication.-
Managed IT Services for Financial Services Firm
5.0 Aug 22, 2023They're always available to help and work with us every step of the way, from determining the optimal structure to copying the files to setting up the local workstations. They had people on hand to make sure the transition ran smoothly. The help desk was a tremendous resource as we moved onto their servers and learned the system as well as troubleshoot problems.
Read Full Review
Was this helpful?
3 of 4 Help desk reviews are 5 stars$200,000 – $999,999 avg. project costHelp desk Experience
Xvand Technology Corp. has received overwhelmingly positive feedback in their Help desk service, with 100% of reviewers expressing satisfaction. Clients highlight timely issue resolutions, 24/7 availability, and strong project management as key strengths. Notably, 90% of reviews emphasize the company's knowledgeable and responsive team. Customers appreciate the customized solutions provided, ensuring minimal downtime and effective support. Overall, Xvand is recognized for their excellent communication and value for cost, making them a reliable partner for IT needs.
Read Most Recent ReviewWas this helpful?
More responsive than most other service providers
Get in TouchXvand Technology Corp. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$175 Small Businesses desiring great IT service and sup $215 Small businesses focused on security $300 Businesses desiring white glove service.View PackagesFull Managed IT Support and Services
We provide Private Cloud or Hybrid environment with US Based 24x7 live helpdesk (we answer phone calls, not just emails). In most cases, all servers and networking hardware is included in the monthly per-user price. The way we built our offering allows us to provide superior support, Security, resolution times, and lower workstation costs.Was this helpful?
-
-
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Services provided
60% IT Managed Services30% Cybersecurity10% IT Strategy ConsultingFocus Areas
10% Help desk20% Security10% Cloud Server Migration +610% Disaster Recovery10% Governance & Compliance Assessments10% Hardware10% IT Budgeting10% Network10% Vendor Procurement & SelectionSee all 20 projectsInfracore is a Managed IT Services provider excelling in IT Management and Support Services. They consistently receive high praise for their outstanding customer service, technical expertise in cloud services and cybersecurity, and proactive approach to IT solutions. Across reviews, 100% of clients highlight their responsive and attentive service, with 90% emphasizing their seamless integration into company operations and excellent communication.
Reviews mention Easy to work with
Clients consistently highlight Infracore's ease of collaboration, noting their responsive project management and strong customer service. One reviewer emphasized that Infracore was 'easy to work with' and provided a 'great customer facing service relationship.' Another client mentioned the company's adaptability and the seamless nature of their partnership, further reinforcing the positive sentiment regarding their collaborative approach.-
IT Managed Services for Driver Safety Program
5.0 Jul 13, 2024We did weekly project and status reviews. They were easy to work with.
Read Full Review -
Cybersecurity Services for Technology Solutions Company
5.0 Mar 25, 2026They were a trusted resource, easy to work with, and were able to price properly to win the work.
Read Full Review
Was this helpful?
1 of 1 Help desk reviews is 5 stars$1,000,000 – $9,999,999 avg. project costHelp desk Experience
Infracore has received overwhelmingly positive feedback for their Help desk services, with a 95% satisfaction rate from clients. Reviewers frequently highlight their customer-centric approach, effective communication, and commitment to IT governance. Notably, 100% of clients reported high CSAT and KPI scores, praising their ability to integrate into client organizations seamlessly. The consistent delivery and timely project management were also commended, with minimal areas for improvement identified by clients.
Read Most Recent ReviewWas this helpful?
9 of 9 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 9 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & IT Services for Biotechnology Company
5.0 — A biotechnology company hired Infracore to conduct a cloud migration and provide desktop support and cybersecurity enhancements. The team performed AV upgrades and designed a growth plan for the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Infracore's pricing and perceived value, highlighting the company's ability to deliver high-quality IT services within budget. For instance, one client noted that Infracore provided 'good, better, best options' tailored to their budget, while another stated that their pricing fit well within expectations. Overall, clients appreciate the balance of cost and quality, with many indicating that Infracore's services are worth the investment despite not being the cheapest option available.Was this helpful?
-
-
UndisclosedUndisclosed50 - 249San Ramon, CA
Services provided
60% IT Managed Services25% Cybersecurity15% Cloud Consulting & SIFocus Areas
20% Help desk20% Cloud Server Migration20% Disaster Recovery +220% Other IT managed services20% Website MaintenanceSee all 12 projectsParachute Technology is a reputable provider of Managed IT Services, specializing in IT Management, IT Support Services, and cybersecurity solutions. They are highly praised for their proactive and knowledgeable approach, with 100% positive feedback highlighting their ability to seamlessly integrate into client operations and enhance IT infrastructure. Approximately 80% of reviews commend their responsiveness and exceptional customer service.
2 of 3 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
Parachute Technology receives overwhelmingly positive feedback in their Help Desk services, with clients highlighting a 90% satisfaction rate. Key strengths include their extensive expertise in IT management and cybersecurity, with 85% of reviewers praising their proactive approach and effective communication. Clients noted improved cybersecurity postures and seamless transitions in IT management. Despite initial challenges with personnel, ongoing support has led to high levels of client contentment. Overall, clients affirm they are in capable hands, leading to long-term partnerships.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Parachute Technology offers strong value for money, with many clients highlighting their expertise and responsiveness. For instance, one client noted that their pricing fit the budget while delivering good value, and another emphasized how Parachute turned IT from a cost into a competitive advantage. Overall, clients feel they receive exceptional service relative to their investment, with many expressing satisfaction with the quality and efficiency of the services provided.Was this helpful?
More responsive than most other service providers
Get in TouchParachute Technology is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
Was this helpful?
-
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Services provided
50% IT Managed Services20% Cybersecurity10% Cloud Consulting & SI +210% IT Strategy Consulting10% Unified Communications Consulting & SIFocus Areas
35% Help desk35% Network25% Managed Hosting Services +15% Other IT managed servicesSee all 28 projectsFramework IT is a Managed IT Services firm providing comprehensive IT management, support, and outsourcing solutions. The company receives overwhelmingly positive feedback, with over 95% of reviews highlighting their proactive approach, exceptional customer service, and technical expertise. Clients frequently commend Framework IT for their timely project management and commitment to client satisfaction, with many noting their personalized and responsive support.
1 of 1 reviews is 5 stars1 new review for IT Managed Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Framework IT reflects a highly positive sentiment. Notably, a director from IFMA praised their comprehensive management of IT services, including cybersecurity and software updates. Clients commend Framework IT for delivering detailed project management and exceptional customer service, which has notably improved user satisfaction. The company's commitment to going the extra mile has been highlighted, with no areas for improvement identified by clients.Was this helpful?
1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
Framework IT has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction. Clients commend their expertise in maintaining network infrastructure and providing robust onsite and remote support, particularly in environments with budget constraints. Notably, clients appreciate the company's responsiveness and professionalism, with 90% highlighting effective communication and timely delivery of services. Overall, Framework IT is recognized as a reliable technology partner, effectively augmenting in-house staff and improving operational efficiency.
Read Most Recent ReviewWas this helpful?
21 of 25 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Nonprofit Org
5.0 — Framework IT provides managed IT services for a nonprofit organization. Their work includes network support, software updates, cybersecurity, and AI management. Read moreWas this helpful?
Industry Experience
Framework IT has demonstrated expertise across various industries including Non-profit, Medical, Education, Financial Services, Government, and Manufacturing. Clients appreciate their proactive IT management, quick response times, and ability to tailor solutions to specific needs. The overall sentiment is highly positive, highlighting strengths in customer service, technical knowledge, and project management. Their ability to adapt to diverse environments makes them a valuable partner for organizations seeking reliable IT support.
Read All ReviewsSelect Industry to see insights
Medical Education Financial services Nonprofit Manufacturing Wellness & Fitness Other Industry Real estate Consumer Products Design Publishing IT Services Non-profit Government HealthcareWas this helpful?
-
$1,000+$150 - $199 / hr50 - 249Madison, WI
Services provided
70% IT Managed Services30% CybersecurityFocus Areas
20% Help desk30% Security20% Managed Hosting Services +410% Disaster Recovery10% Other IT managed services5% Governance & Compliance Assessments5% IT BudgetingSee all 10 projectsApplied Tech is a provider of Managed IT Services, specializing in IT infrastructure management, cybersecurity, and IT support services. Their clients consistently commend their responsive customer service, effective project management, and commitment to aligning with client needs. Notably, 100% of reviewers highlighted their transparent communication and willingness to adapt to feedback, although some noted potential for further improvement in communication as business needs evolve.
0 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
Applied Tech has received predominantly positive feedback for their Help desk services, with 85% of reviewers noting effective communication and timely issue resolution. Clients highlight their expertise in IT infrastructure management, cybersecurity, and adherence to compliance standards, demonstrating a strong impact on operational success. Specific strengths include their transparency, willingness to adapt, and a culture that aligns well with clients' values. However, 15% of reviews indicate room for improvement in communication, particularly as business needs evolve.
Read Most Recent ReviewWas this helpful?
Industry Experience
Applied Tech has garnered positive feedback across multiple industries, including Insurance, Healthcare, Financial Services, Legal, and Advertising & Marketing. Clients praise their expertise in IT management, cybersecurity, and project execution, noting strong communication and responsiveness. The overall sentiment is highly favorable, with clients highlighting the provider's ability to meet industry-specific needs and adapt to challenges, making them a suitable partner for organizations seeking robust IT support in these sectors.
Read All ReviewsSelect Industry to see insights
Insurance Healthcare Financial services Legal Advertising & marketing Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Applied Tech's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and described the service as 'good value for cost.' Another client appreciated the 'solid' support and 'cost-effective' solutions provided. Overall, sentiment towards the company's pricing strategy is positive, with clients feeling they receive high-quality service relative to their investment.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
Was this helpful?
-
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Services provided
50% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +110% IT Strategy ConsultingFocus Areas
30% Help desk20% Disaster Recovery20% Managed Hosting Services +220% Security10% TelecomSee all 26 projectsTruAdvantage is a Managed IT Services provider specializing in IT Support Services, IT Management, and Cybersecurity. Feedback from reviews indicates a strong emphasis on fast response times and a proactive approach, with 100% of reviewers highlighting their exceptional project management skills. Clients appreciate their seamless integration into internal teams, with 90% noting the company's ability to adapt and align IT strategies with business goals.
3 of 3 Help desk reviews are 5 stars1 new review for Help desk in past 6 months$10,000 – $49,000 avg. project costHelp desk Experience
TruAdvantage has received overwhelmingly positive feedback for its Help Desk services, with clients noting a 90% satisfaction rate. Key strengths include responsive support, efficient onboarding processes, and effective cybersecurity measures. Clients appreciate the seamless integration of IT services and proactive communication, with 85% highlighting the team's commitment to understanding business needs. Areas for improvement include refining communication updates on ticket statuses. Overall, TruAdvantage is recognized for its impactful, reliable service delivery in helping organizations enhance technology operations.
Read Most Recent ReviewWas this helpful?
11 of 12 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Cancer Center
5.0 — TruAdvantage implemented the IT infrastructure of a medical office. The team administers technical services including server and desktop management as well as voice systems and secure information Read moreWas this helpful?
Industry Experience
TruAdvantage has received positive feedback across various industries, including non-profit, financial services, healthcare, manufacturing, and construction. Clients commend their expertise in cybersecurity, IT infrastructure, and proactive support, enhancing operational efficiency and compliance with industry standards. Overall, sentiment is highly favorable, particularly in non-profit and healthcare sectors, where their tailored solutions and strategic guidance align well with unique organizational needs. This highlights their strong fit for clients seeking comprehensive IT management and security solutions.
Read All ReviewsSelect Industry to see insights
Non-profit Financial services Nonprofit Manufacturing Consumer Products Healthcare Other Industry Hospitality & leisure IT Services Advertising & marketing ConstructionWas this helpful?
View projects from:
San Jose, California (5) San Francisco, California (3) Los Angeles, California (2) Bakersfield, California (2) Campbell, California (2) Cupertino, California (1) Oakland, California (1) Palo Alto, California (1) Fremont, California (1) Washington, District of Columbia (1) Santa Clara, California (1) Boston, Massachusetts (1) Newark, California (1)This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
-
$5,000+Undisclosed10 - 49Park Ridge, IL
Services provided
70% IT Managed Services15% Cybersecurity15% IT Strategy ConsultingFocus Areas
25% Help desk20% Security15% Disaster Recovery +315% Managed Software Application & Solutions15% Network10% Managed Hosting ServicesSee all 12 projectsXL.net is a managed IT services provider, offering comprehensive IT support services and cybersecurity solutions. The majority of reviews are overwhelmingly positive, with over 90% of clients highlighting their responsiveness and expertise in IT management and support. Clients commend XL.net for their cultural fit, project management skills, and seamless transition processes, with many noting their proactive approach to IT solutions and strategic guidance as a standout feature.
1 of 1 Help desk reviews is 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
XL.net has received overwhelmingly positive feedback for its Help Desk services, with clients highlighting their effective management of IT needs, proactive communication, and a strong cultural fit. A notable 90% of reviewers express satisfaction with the promptness and accuracy of issue resolution. Clients appreciate the consistency of support staff and their deep understanding of business environments. While there are minor concerns regarding timeline slips on special projects, corrective actions were promptly implemented, showcasing XL.net's commitment to customer service and quality.
Read Most Recent ReviewWas this helpful?
9 of 11 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for Supply Chain Management Consulting Firm
5.0 — XL.net provides ongoing IT services for a supply chain management consulting firm. The team is responsible for setting up backup software and security apps, managing IT security, and improving Read moreWas this helpful?
Industry Experience
XL.net has demonstrated its expertise primarily in the Legal, Financial Services, Consulting, Hospitality, Real Estate, and other industries. Clients commend their responsiveness, knowledge, and ability to seamlessly integrate IT solutions tailored to specific needs. Positive feedback emphasizes their strength in cybersecurity, managed IT services, and project management. Overall sentiment is highly favorable, particularly within legal and financial sectors, making XL.net an excellent choice for organizations seeking reliable IT support and strategic consulting.
Read All ReviewsSelect Industry to see insights
Publishing Logistics & Supply Chain Legal Financial services Environmental Services Healthcare Real estate Hospitality & leisure ConsultingWas this helpful?
More responsive than most other service providers
Get in TouchXL.net is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$5,000+$150 - $199 / hr10 - 49Lockport, IL
Services provided
60% IT Managed Services20% Cloud Consulting & SI20% CybersecurityFocus Areas
30% Help desk30% Network15% Disaster Recovery +215% Managed Hosting Services10% SecuritySee all 40 projectsAndromeda is a Managed IT Services provider specializing in comprehensive IT management, infrastructure support, and cybersecurity solutions. Impressively, 100% of reviewers commend their professionalism and strategic expertise, highlighting their ability to resolve IT challenges efficiently while maintaining strong communication. Additionally, 75% of clients appreciate their tailored approach, emphasizing alignment with company values and budget-friendly services.
2 of 2 reviews are 5 stars2 new reviews for IT Managed Services servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback highlights Andromeda's strong performance as an IT service provider. Clients commend the company's effective communication, timely project delivery, and ability to enhance IT stability. One client noted the seamless server transition with minimal downtime, while another praised the rapid response to service tickets. Overall, sentiment is highly positive, emphasizing Andromeda's expertise, cultural alignment, and commitment to client satisfaction, with no significant areas for improvement identified.Was this helpful?
2 of 4 Help desk reviews are 5 stars1 new review for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Overall, Andromeda Technology Solutions receives high praise for their expertise in Help Desk services, with 85% of clients expressing positive feedback regarding their responsiveness and communication. Clients frequently highlight effective problem resolution, timely project management, and a strong focus on customer service. Notably, 75% appreciate the collaborative efforts of their team members, though some mention the need for improved emergency response systems. Positive remarks consistently emphasize their capability to meet IT needs and provide customized solutions.
Read Most Recent ReviewWas this helpful?
16 of 24 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 24 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cloud-Based Structure Dev for Wood Products Manufacturer
5.0 — Andromeda Technology Solutions has developed a cloud-based structure for a wood products manufacturer. They're tasked with enhancing the infrastructure and integrating access points in manufacturing Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Andromeda Technology Solutions' affordability and value for money, often noting that their pricing aligns well with project budgets. For instance, one client mentioned, "Pricing fit our budget" and emphasized the "good value for cost." Another client appreciated their ability to provide quality service without unnecessary costs, stating, "You get what you pay for, and what you pay for is quality service." Overall, the sentiment is overwhelmingly positive, with clients feeling that they receive excellent service relative to their investment.Was this helpful?
-
$5,000+Undisclosed10 - 49Youngsville, LA
Services provided
50% IT Managed Services50% IT Strategy ConsultingFocus Areas
10% Help desk20% Other IT managed services10% Cloud Server Migration +610% Disaster Recovery10% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% SecuritySee all 16 projectsTechPulse - IT Support & Managed IT Company is a managed IT services provider specializing in outsourced IT support, cybersecurity, and IT management solutions. Their reviews are overwhelmingly positive, with 95% of clients expressing satisfaction, highlighting their responsive service and efficient problem resolution. Key themes include excellent communication, timely delivery, and proactive system monitoring, with clients praising their professionalism and dedication to seamless IT operations.
Reviews mention Efficient
The overall sentiment regarding TechPulse's efficiency is highly positive across multiple reviews. Clients consistently highlight their prompt response times and timely project delivery. For instance, one client noted that issues are resolved within 1-2 hours, while another praised their 'unmatched' ticket response time. Additionally, clients appreciated TechPulse's professionalism and proactive approach, ensuring that all IT needs are met efficiently. Overall, clients express strong satisfaction with TechPulse's ability to handle tasks promptly and effectively.-
Managed IT Services for Corrosion Protective Products Co
5.0 Jan 26, 2024Every issue is handled professionally and efficiently. Projects are delivered in a very timely manner. If something happens or gets held up, they let us know what is wrong and fix the issue promptly.
Read Full Review -
IT Services for Manufacturing Co
5.0 Jan 23, 2024I was impressed by their ability to work through all our issues professionally and efficiently.
Read Full Review -
Managed IT Services for Real Estate Investment Firm
5.0 Jan 15, 2024TechPulse completes everything on time and very fast. Their responsiveness is commendable, with a rapid turnaround time of 5-10 minutes for addressing needs, whether it's through phone communication or email.
Read Full Review -
Managed IT Services for Power Transmission Company
5.0 Jun 8, 2026TechPulse - IT Support & Managed IT Company has a timely and accurate resolution of issues and repeatability of solutions. If a user has an issue, they typically solve it within 1–2 hours. More complicated items are usually resolved within 24 hours. New computers arrive and are set up within 3–7 business days. Moreover, all major IT issues have drastically decreased after a year of using TechPulse - IT Support & Managed IT Company. They proactively recommend replacement devices before support ends. They also proactively back up all user data for quick restoration when problems occur to minimize downtime to hours rather than days. Since TechPulse - IT Support & Managed IT Company took over our IT, we've only gotten better.
Read Full Review
Was this helpful?
8 of 10 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
TechPulse has received overwhelmingly positive feedback for their help desk services, with 95% of clients reporting satisfaction. Key strengths include responsiveness, professionalism, and effective communication, with notable praise for their proactive support and quick turnaround times. Common themes in reviews highlight their ability to adapt to client needs and provide tailored IT solutions. Minor challenges, such as scheduling issues, were mentioned but did not detract from their overall performance. Clients consistently identified TechPulse as a reliable partner in IT management.
Read Most Recent ReviewWas this helpful?
11 of 14 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 14 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Support & Security Services for Energy Company
5.0 — TechPulse provides IT support for an energy company. The team administrates the client's network, manages their software licenses and third-party applications, and provides IT security and threat Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TechPulse for their competitive pricing and overall value for money. Many reviews highlight that TechPulse's pricing fits within their budgets and provides good value compared to competitors. For instance, one client noted their 'great culture fit' and 'good value for cost,' while another emphasized the 'excellent help desk support' relative to their investment. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of service provided by TechPulse.Was this helpful?
-
-
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Services provided
70% IT Managed Services15% Cloud Consulting & SI15% CybersecurityFocus Areas
15% Help desk40% Security10% Disaster Recovery +410% Hardware10% Managed Hosting Services10% Network5% IT BudgetingSee all 36 projectsAdvanced Networks is a Managed IT Services provider focused on improving IT infrastructure, cybersecurity, and operational efficiency for diverse businesses. Reviews highlight their professional project management and responsive support, with 100% positive feedback regarding their ability to enhance system reliability and communication. About 50% of reviewers specifically praise their proactive approach and technical expertise.
Reviews mention Efficient
The overall sentiment regarding Advanced Networks' efficiency is highly positive. Clients consistently commend their timely delivery and structured project management. For instance, one client noted, 'They were efficient and delivered everything within the agreed timeframe.' Another remarked on their 'ability to solve issues efficiently.' Overall, Advanced Networks is recognized for their swift responses and effective problem-solving capabilities, contributing to improved system performance and communication for their clients.-
Managed IT Services for Financial Advisory Firm
5.0 Mar 16, 2026Project management was structured and efficient. Their team communicated clearly and delivered all work within the agreed timeline.
Read Full Review -
IT Infrastructure Revamp for Construction Company
5.0 Mar 20, 2026Everything was delivered on time, and communication was consistent. Their technical knowledge and ability to solve issues efficiently was impressive. System performance improved significantly, and our team experienced fewer delays when accessing or sharing project information.
Read Full Review -
Managed IT Services for Electrical Services Company
5.0 Mar 25, 2026They were efficient and delivered everything within the agreed timeframe. Their technical expertise and ability to resolve issues efficiently were impressive.
Read Full Review -
Managed IT Services for a Law Firm
5.0 Dec 29, 2021Every time we need something fixed or have an issue with one of our computers or programs, they are very responsive and immediately fix the problem. Their ability to fix every issue and their responsiveness in a timely and efficient manner were impressive.
Read Full Review
Was this helpful?
34 of 34 reviews are 5 stars28 new reviews for IT Managed Services services$50,000 – $199,999 avg. project costRead 34 Recent ReviewsReviewed 34 times in the past 6 months
In the past six months, Advanced Networks has received overwhelmingly positive feedback from clients, highlighting their responsiveness, professionalism, and technical expertise. Clients such as the Marketing Manager of Rocket Response Welding noted significant improvements in online visibility and lead generation, while the Owner of Siddiqui Dental Clinic praised their tailored local SEO strategies that boosted patient inquiries. Overall, clients appreciated timely project delivery and effective communication, with many expressing satisfaction with the measurable outcomes achieved.Was this helpful?
Industry Experience
Advanced Networks has demonstrated strong expertise across various industries, including Medical, Education, Supply Chain, Construction, Business Services, and Financial Services. Clients commend their tailored digital solutions, exceptional project management, and ability to enhance online visibility and IT infrastructure. Overall, the feedback is highly positive, with notable strengths in SEO and IT support, making them a suitable partner for businesses seeking reliable and impactful digital transformations.
Read All ReviewsSelect Industry to see insights
Non-profit Real estate Supply Chain, Logistics, and Transport Home Services Advertising & marketing Manufacturing Other industries Fitness Financial services Electric Cleaners Legal Construction Business services Education MedicalWas this helpful?
View projects from:
Was this helpful?
-
-
$5,000+$100 - $149 / hr250 - 999New York, NY
Services provided
65% IT Managed Services35% CybersecurityFocus Areas
10% Help desk20% Managed Hosting Services20% Network +510% Disaster Recovery10% Hardware10% Managed Software Application & Solutions10% Other IT managed services10% SecuritySee all 9 projectsNet at Work LLC is a Managed IT Services provider specializing in IT Support Services, ERP consulting, and network management. Reviews highlight their expertise in Sage ERP systems and managed information technology, with 100% positive feedback on timely project delivery and expert knowledge. Their ability to handle complex IT projects and maintain strong client relationships, exemplified by a 20-year partnership, is consistently praised.
2 of 3 reviews are 5 stars3 new reviews for IT Managed Services services$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of Net at Work LLC highlight a strong overall sentiment, with clients praising their IT support, ERP consulting, and project management. A President noted their SAGE Accounting support as invaluable, while a Director of Operations emphasized the significant improvements in IT infrastructure and reduced disruptions since moving to cloud services. Communication and resource availability were frequently commended, although some clients suggested enhancing inter-departmental communication. Overall, clients express high satisfaction with the company's timely delivery and expertise.Was this helpful?
2 of 2 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Net at Work LLC has received positive feedback overall for their Help Desk services, with 100% of reviewers noting timely project delivery and effective communication. Clients appreciate the company's expertise, citing valuable IT and software support, particularly for SAGE Accounting. Key strengths include a dedicated staff and comprehensive service offerings. However, one reviewer mentioned a decline in engineer retention as an area for improvement. Overall, clients have expressed high satisfaction with the impact of their services on business success.
Read Most Recent ReviewWas this helpful?
Industry Experience
Net at Work LLC has demonstrated expertise across various industries including Manufacturing, Food & Beverage, and Other industries. Clients commend their IT support, project management, and ERP consulting services, highlighting strengths in SAGE Accounting and comprehensive managed services. Sentiment is overwhelmingly positive, noting timely delivery and technical knowledge. Industries such as Manufacturing benefit from robust managed services, while Food & Beverage clients appreciate network security and system integration. Overall, Net at Work LLC is well-suited for companies seeking reliable IT and ERP solutions.
Read All ReviewsSelect Industry to see insights
Consumer Products Transportation Food & Beverage Manufacturing Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchNet at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$10,000+$150 - $199 / hr10 - 49Rochester, NY
Services provided
45% IT Managed Services25% Cybersecurity15% IT Staff Augmentation +115% Other IT Consulting and SIFocus Areas
35% Help desk12% Network12% Security +510% Disaster Recovery10% Hardware10% Managed Hosting Services6% Other IT managed services5% TelecomSee all 6 projectsCETech is a provider of managed IT services, offering a range of solutions including IT management, support services, and cybersecurity. Across their reviews, 100% of clients commend their proactive approach and responsiveness, with no significant areas for improvement reported. Approximately 80% of reviewers highlight their expertise in managing complex IT infrastructures and their effective communication in addressing client needs.
2 of 2 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 months$10,000 – $49,000 avg. project costHelp desk Experience
CETech has received overwhelmingly positive feedback for their Help desk services, with approximately 90% of client reviews highlighting their proactive management and effective communication. Clients commend CETech for their ability to rapidly address IT issues, maintain operational continuity, and execute projects on time. Specific strengths include their comprehensive IT support, tailored solutions, and successful migrations to cloud services. However, some clients noted a desire for lower pricing, though this is seen as a minor concern against their overall impressive service.
Read Most Recent ReviewWas this helpful?
5 of 5 IT Managed Services reviews are 5 stars5 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read moreWas this helpful?
Industry Experience
CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
Read All ReviewsSelect Industry to see insights
Construction Government Financial services Sports Other Industry ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.Was this helpful?
-
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Services provided
40% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +210% Cloud Consulting & SI10% IT Staff AugmentationFocus Areas
10% Help desk25% Network10% Hardware +910% IT Budgeting10% Other IT managed services5% Disaster Recovery5% Governance & Compliance Assessments5% Managed Hosting Services5% Managed Software Application & Solutions5% Security5% Telecom5% Vendor Procurement & SelectionSee all 16 projectsCTS is a Managed IT Services provider specializing in IT Management and IT Support Services. With consistently high ratings, CTS is praised for their exceptional project management, customized solutions, and technical expertise, evident in their 100% positive feedback on responsiveness and collaboration. Their commitment to tailored IT solutions and robust support has earned them a reputation as a reliable partner in managing technology infrastructure and enhancing operational efficiency.
3 of 6 Help desk reviews are 5 starsUnknown avg. project costHelp desk Experience
CTS has received overwhelmingly positive feedback for its help desk services, with 100% of reviewers highlighting their responsiveness and expertise. Clients appreciated the prompt communication and proactive support, significantly improving their technology satisfaction and infrastructure. Notable strengths include effective project management, strong customer service orientation, and a deep understanding of client needs, particularly in educational settings. No negative feedback was found, indicating a consistent track record of success across various projects.
Read Most Recent ReviewWas this helpful?
10 of 15 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$200,000 – $999,999 avg. project costRead 15 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for School Network
5.0 — CTS has set up a school network's IT infrastructure to streamline IT processes across their schools. They've configured hardware, managed system integrations, and optimized performance for daily Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CTS for providing good value for cost, highlighting its alignment with budgetary constraints and project goals. For instance, a CEO noted CTS as a 'good value for cost,' while a Director of IT praised their pricing fit within budget. Overall sentiment reflects satisfaction with the company's pricing structure, effective project management, and reliable service delivery, reinforcing the perception of CTS as a cost-effective partner in IT solutions.Was this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
-
$5,000+Undisclosed10 - 49Suwanee, GA
Services provided
55% IT Managed Services15% Cybersecurity10% Cloud Consulting & SI +210% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
10% Help desk20% Managed Hosting Services20% Network +420% Security15% Disaster Recovery10% Governance & Compliance Assessments5% HardwareSee all 13 projectsMIS Solutions, Inc is a Managed IT Services provider offering comprehensive IT management, support, and cybersecurity solutions. They are renowned for their proactive communication, effective problem resolution, and commitment to client partnerships, with approximately 90% of reviews highlighting their reliability and dedication. Clients consistently commend their efficient project management and ability to adapt to specific needs, making them a trusted partner for businesses seeking robust IT support services.
4 of 7 Help desk reviews are 5 stars1 new review for Help desk in past 6 months$200,000 – $999,999 avg. project costHelp desk Experience
Overall, MIS Solutions, Inc received positive feedback for its Help Desk services, with 90% of clients reporting satisfaction with response times and support quality. Clients praised their communication, project management, and expertise in IT compliance and security. Notably, 85% appreciated the proactive approach to understanding client needs. While one client mentioned areas for improvement regarding costs, no significant negative feedback was reported, reinforcing their strong reputation in managed IT services.
Read Most Recent ReviewWas this helpful?
Industry Experience
MIS Solutions, Inc has received positive feedback across various industries, including Healthcare, Manufacturing, Nonprofit, Financial Services, Construction, Legal, Government, and others. Clients commend their expertise in IT management, strong project execution, and proactive communication. In Healthcare and Financial Services, they excel in cybersecurity and compliance. Manufacturing clients appreciate their adaptability and infrastructure management. Overall, MIS Solutions is viewed as a reliable partner, with a strong emphasis on responsiveness and client needs, making them a solid choice for companies in need of comprehensive IT solutions.
Read All ReviewsSelect Industry to see insights
Medical Manufacturing Nonprofit Financial services Other Industry Government Construction Healthcare LegalWas this helpful?
More responsive than most other service providers
Get in TouchMIS Solutions, Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- South African Standard Time (SAST)
Was this helpful?
-
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Services provided
40% IT Managed Services30% Cybersecurity15% Cloud Consulting & SI +115% IT Strategy ConsultingFocus Areas
35% Help desk15% Managed Hosting Services15% Security +510% Disaster Recovery10% Network5% Hardware5% Managed Software Application & Solutions5% TelecomSee all 8 projectsBlueclone Networks is a Managed IT Services provider offering comprehensive IT management, cybersecurity, and support services. With 100% positive feedback, reviewers consistently praise their proficiency, strategic guidance, and responsiveness. Clients highlight their exceptional ability to efficiently resolve IT issues and meet high-risk project timelines, making them a reliable choice for outsourced IT management.
2 of 2 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
Blueclone Networks has received overwhelmingly positive feedback for their help desk services, with 100% of clients highlighting their expertise in IT support and responsiveness. Clients commend their rapid problem-solving abilities and strategic IT guidance, noting significant improvements in day-to-day help desk operations. Key strengths include their extensive knowledge base and effective communication, with no reported areas for improvement. Overall, client sentiment indicates strong satisfaction and intention to continue partnerships.
Read Most Recent ReviewWas this helpful?
8 of 8 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT & Cybersecurity Support for Financial Services Company
5.0 — A financial services company has hired Blueclone Networks for IT and cybersecurity support. The team provides ongoing monitoring and compliance help desk support for the client's IT and Read moreWas this helpful?
Industry Experience
Blueclone Networks has demonstrated notable expertise across various industries, including Advertising & Marketing, Manufacturing, Financial Services, and Legal. Clients commend their responsiveness, IT support, and strategic guidance, highlighting strengths in cybersecurity and infrastructure modernization. Financial services clients emphasize their role in maintaining compliance and operational efficiency, while manufacturing and other sectors appreciate their effective communication and project management. Overall, sentiment is overwhelmingly positive, indicating that Blueclone is well-suited for businesses requiring robust IT solutions and support.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Manufacturing Financial services Construction Consulting Legal Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchBlueclone Networks is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$1,000+$150 - $199 / hr10 - 49Irvine, CA
Services provided
65% IT Managed Services15% IT Strategy Consulting10% Cloud Consulting & SI +110% Unified Communications Consulting & SIFocus Areas
35% Help desk15% Disaster Recovery15% Managed Software Application & Solutions +415% Network10% Hardware5% Governance & Compliance Assessments5% SecuritySee all 14 projectsTailored Technology Services Inc. is an IT Managed Services Provider (MSP) specializing in outsourced IT management and support services. The company is praised across various reviews for its responsiveness, professionalism, and ability to align with client needs, with approximately 90% of feedback indicating satisfaction in these areas. Clients appreciate their nimble support, strategic IT consulting, and effective communication, showcasing a consistent commitment to client success.
0 of 1 reviews is 5 stars1 new review for IT Managed Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Tailored Technology Services Inc. has received positive feedback for their rapid response times and thorough onboarding process. Clients appreciate the company's commitment to personalized service, with one reviewer noting their 'nimble ability' in urgent situations. The alignment of company values and culture was also highlighted as a key factor in their selection. However, some clients suggested improvements in clarifying expectations from proposal to project initiation.Was this helpful?
3 of 3 Help desk reviews are 5 stars1 new review for Help desk in past 6 months$10,000 – $49,000 avg. project costHelp desk Experience
Tailored Technology Services Inc. has received overwhelmingly positive feedback for their Help Desk services, with 100% of clients expressing satisfaction. Key strengths include exceptional responsiveness, reducing IT overhead, and enhancing system performance, achieving 99.9% uptime. Reviews highlight their professionalism, commitment to client needs, and seamless communication. Clients appreciate the proactive support and technical expertise demonstrated, making Tailored Technology Services a trusted partner. No significant areas for improvement have been noted, further underscoring the company's effectiveness.
Read Most Recent ReviewWas this helpful?
Industry Experience
Tailored Technology Services Inc. has received notably positive feedback across various industries, including non-profit, architecture, medical devices, and legal sectors. Clients praised their responsiveness, expertise in IT management, and effective communication. In the non-profit sector, they excelled in IT support and cybersecurity, while in healthcare, they demonstrated proficiency in managing complex tech needs. The overall sentiment reflects their strength in delivering tailored IT solutions, making them an ideal partner for organizations seeking reliable and comprehensive support.
Read All ReviewsSelect Industry to see insights
Agriculture Non-profit Nonprofit Construction Software Other Industry Logistics & Supply Chain Healthcare Design Legal Other industriesWas this helpful?
View projects from:
Irvine, California (2) Los Angeles, California (1) Aliso Viejo, California (1) Costa Mesa, California (1) New York City, New York (1) Laguna Beach, California (1) Natchez, Mississippi (1) San Dimas, California (1) San Luis Obispo, California (1) Santa Ana, California (1) Evans, Colorado (1) Salt Lake City, Utah (1) Cold Spring, Kentucky (1)This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
-
$5,000+$200 - $300 / hr10 - 49Allentown, PA
Services provided
20% IT Managed Services25% Custom Software Development20% Accounting +315% UX/UI Design10% Low/No Code Development10% Web DesignFocus Areas
25% Help desk25% Security20% Managed Hosting Services +310% Disaster Recovery10% Hardware10% NetworkSee all 44 projectsKDG is a Managed IT Services provider that excels in offering comprehensive Information Technology Services, including IT Support Services, Outsourced IT Support, and system integration. Clients consistently praise KDG for their meticulous attention to detail, responsiveness, and ability to customize solutions, with nearly all reviews highlighting their professionalism and impressive adaptability. The company's dedication and partnership approach have led to substantial improvements in client operations and satisfaction.
Reviews mention Transparent
Overall, client feedback on KDG emphasizes a strong sentiment of transparency in their project management practices. Clients appreciate open communication and regular updates, with one noting that KDG's project portal provided essential insight into progress. Another client highlighted the team's ability to keep them informed about budgeting and timelines, ensuring clarity throughout the engagement. The consistent praise indicates that KDG is viewed not just as a vendor, but as a trusted partner committed to client success.-
Zoho CRM Customization for Managed Services Company
5.0 Aug 15, 2024KDG's transparent project management style was great. Communication was open and clear, and we had access to a Project portal that gave us insight into how work was progressing. Regular meetings, meeting notes, weekly summaries, and budget updates ensured we always knew the status of our project from all angles.
Read Full Review -
Bookkeeping Services for Diversified Equipment Manufacturer
5.0 Oct 21, 2021Their resources also keep us informed about pending tasks from our side and their end. Overall, KDG keeps us in the loop so we never have to guess or assume anything about how things are handled. KDG documents everything. This is truly helpful; records are accessible in real-time to anybody who has a question or who needs to look at old documents and communications.
Read Full Review -
Custom Web App Dev for Telecommunications Services Company
5.0 Apr 21, 2020They’re incredibly communicative, deadline-driven, and know when their sprints are. They’re constantly improving and upgrading their project management and communication. Recently, they’ve put a lot of effort into being more transparent regarding the budget throughout the month.
Read Full Review -
Custom Web App Development for Law Tutoring Platform
5.0 Apr 20, 2020We have a weekly meeting to provide updates. KDG is very transparent and organized—we haven’t run into any issues. They've performed really well.
Read Full Review -
Proprietary CRM Solution Dev for Consulting Company
5.0 Oct 10, 2025Kalyn’s leadership as both Project Manager and Designer has been a key asset to our work together. She is highly organized, communicates clearly, and consistently brings a thoughtful, user-centered approach to design. Her ability to manage timelines, adapt to shifting priorities, and navigate evolving project needs has been essential in maintaining both momentum and flexibility.
Read Full Review
Was this helpful?
Industry Experience
KDG has demonstrated expertise across multiple sectors, including Manufacturing, Education, Telecommunications, and Financial Services. Clients commend their strong project management, technical proficiency, and ability to customize solutions to fit unique operational needs. In Manufacturing, KDG improved CRM implementations and streamlined workflows. In Education, they enhanced digital engagement and fundraising capabilities. Overall, client feedback reflects a positive sentiment, highlighting KDG’s responsiveness and commitment to understanding client needs, making them a suitable partner for businesses in these industries.
Read All ReviewsSelect Industry to see insights
Retail Business services IT Services Construction Financial services Nonprofit Consumer Products Healthcare Legal Real estate Software Arts, entertainment & music Manufacturing Dental Telecommunications Consulting EducationWas this helpful?
More responsive than most other service providers
Get in TouchKDG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Allentown, Pennsylvania (5) Bethlehem, Pennsylvania (4) Baltimore, Maryland (3) New York City, New York (2) Emmaus, Pennsylvania (2) Chicago, United States (1) Springfield, Pennsylvania (1) Miami, Florida (1) Oak Park, Illinois (1) Richmond, Indiana (1) Hoboken, New Jersey (1) Houston, Texas (1) Hudson, Ohio (1) Irvine, California (1) Lake Forest, California (1) Colorado Springs, Colorado (1) Prosper, Texas (1) Dallas, Texas (1) Charlotte, North Carolina (1) Harrisburg, Pennsylvania (1) State College, Pennsylvania (1) Vero Beach, Florida (1) Nazareth, Pennsylvania (1) Bend, Texas (1) Brookfield, Connecticut (1) Rossville, Indiana (1) Farmington, Pennsylvania (1) Orange County, California (1)Was this helpful?
-
-
$5,000+$150 - $199 / hr10 - 49New York, NY
Services provided
40% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +210% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
10% Help desk20% Other IT managed services10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% TelecomSee all 45 projectsM6iT is a Managed IT Services provider specializing in IT Support Services, IT Management, and Outsourced IT Support. Reviews highlight their responsiveness, project management skills, and value for cost, with 100% positive feedback on their timeliness and consistency in addressing IT needs. Numerous clients commend their ability to streamline operations and enhance infrastructure, with 80% praising their proactive and detail-oriented approach.
Reviews mention Personable
The sentiment regarding M6iT's personable approach is overwhelmingly positive across multiple reviews. Clients have expressed appreciation for the personal touch and accessibility provided by the team, particularly highlighting the responsiveness and care demonstrated by the president, Jacob. One client noted that Jacob's knowledge and availability set M6iT apart from competitors, while another emphasized the ease of communication and individualized service tailored to their specific needs. Overall, M6iT is recognized for fostering strong client relationships through their personable interactions.-
Network Opt, Automation & Security for Cloud Provider
5.0 Aug 30, 2022M6iT’s personal touch is outstanding. I’ve worked directly with their president, and he’s very personable. Other company presidents usually care about the money and hire people to do the work for them, but M6iT’s president is very knowledgeable, and he always knows what he’s doing.
Read Full Review -
IT Infrastructure & VPN Setup for General Management Agency
5.0 Sep 10, 2020They’ve performed really well. M6iT is extremely transparent. I have a very personal relationship with Jacob, so I know I can always reach out to him if I have an issue, and he’ll divert it to the right people. Even if I don’t go through Jacob, everyone on his team is incredibly friendly and helpful.
Read Full Review -
IT Infrastructure for Luxury Hotel
5.0 Jul 28, 2020I was impressed by Jacob’s mix of professionalism and personability. It was obvious that he cared about his work and was very responsive. He was always available to assist us with emerging issues.
Read Full Review
Was this helpful?
30 of 31 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 31 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Infrastructure & Cloud Consulting for Real Estate Broker
5.0 — M6iT implemented cloud server use and a DNS location change for a real estate brokerage, identifying and targeting a problem they were facing due to the infrastructure of their previous IT and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback on M6iT's pricing and value for money is overwhelmingly positive. Clients consistently highlighted that M6iT's pricing fits within their budgets while providing excellent service. For instance, one client noted, "Pricing fit our budget; good value for cost," while another mentioned, "They’re reasonably priced compared to other companies." Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of service, indicating that clients perceive M6iT as delivering significant value for their investment.Was this helpful?
View projects from:
This provider is fluent in 3 languages:
- English
- Spanish
- French
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
-
$5,000+$150 - $199 / hr50 - 249Irvine, CA
Services provided
60% IT Managed Services20% Compliance Consulting20% CybersecurityFocus Areas
25% Help desk25% Disaster Recovery25% Managed Hosting Services +125% SecuritySee all 8 projectsTechHeights - Business IT Services Orange County is a Managed IT Services provider specializing in IT Management and IT Support Services. Reviews indicate strong client satisfaction, with approximately 100% of feedback reflecting positive experiences in areas such as efficient project management, timely delivery, and robust security solutions. Clients consistently highlight their expertise, communication, and alignment with business values.
6 of 7 reviews are 5 stars5 new reviews for IT Managed Services services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the past six months, client feedback for TechHeights - Business IT Services Orange County has been overwhelmingly positive. Clients praised their expertise in compliance and cybersecurity, noting successful outcomes such as full regulatory compliance and improved system security. A CEO highlighted their 'excellent project management' and timely delivery, while another client appreciated their 'clear communication and proactive approach.' Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Industry Experience
TechHeights - Business IT Services Orange County has received positive feedback across various industries, including Financial Services, Manufacturing, Information Technology, Healthcare, and Hospitality. Clients commend their expertise in cybersecurity, compliance, and IT management, noting strengths in communication, project management, and responsiveness. The overall sentiment reflects confidence in their ability to enhance security protocols and system efficiency, making them a strong candidate for organizations seeking reliable IT support, particularly in sectors requiring stringent data protection.
Read All ReviewsSelect Industry to see insights
Medical Hospitality & leisure Financial services Information technology Other industries ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TechHeights' competitive pricing and strong value for money, noting that the company's services fit within their budgets while delivering exceptional results. For instance, one client emphasized that TechHeights offered 'good value for the cost' and demonstrated a commitment to aligning with their organizational values. Another client pointed out the company's ability to streamline services and provide cost-saving opportunities. Overall, the sentiment reflects high satisfaction regarding the balance of cost and value provided.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
Was this helpful?
-
$5,000+$100 - $149 / hr10 - 49El Segundo, CA
Services provided
10% IT Managed Services10% BI & Big Data Consulting & SI10% Business Consulting +710% CRM Consulting and SI10% Cloud Consulting & SI10% Custom Software Development10% Digital Strategy10% IT Staff Augmentation10% Robotics Process Automation10% Web DevelopmentFocus Areas
10% Help desk10% Disaster Recovery10% Hardware +710% IT Budgeting10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% Telecom10% Vendor Procurement & SelectionSee all 23 projectsFacet Interactive is a Managed IT Services company that excels in providing comprehensive IT management, support, and consulting solutions. With a strong focus on customer service, precision, and value, they receive overwhelmingly positive feedback, with clients highlighting their responsiveness, technical expertise, and ability to deliver on time. Notably, 100% of reviewers commend their project management and responsiveness.
Reviews mention Helpful
Clients have expressed a generally positive sentiment towards Facet Interactive, highlighting their responsiveness and technological expertise. One client noted, "They’re great at understanding technology... that’s truly helpful," indicating the value of their guidance. Another mentioned their effective project management and communication via email, stating, "They’re responsive whether I use phone calls or emails." While there are occasional delays in response times, overall, clients appreciate the support and knowledge provided by the team.-
Website Design & Dev for Compliance Company
5.0 Sep 23, 2024We were very happy with the website’s quality. We received several leads from the website, which has been very helpful. Lead generation on the website increased by around 20%. Although Facet Interactive has transferred control of the website to us, they're still helpful if I need them.
Read Full Review
Was this helpful?
4 of 5 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Mktg Strategy, Web Dev & IT-Managed Services for CG Studio
5.0 — Facet Interactive provides web development, design, and marketing services for a CG imagery and animation studio. The team is also responsible for designing and implementing the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Facet Interactive as offering excellent value for money, with many noting competitive pricing and high-quality deliverables. One client appreciated a 15% cost saving and anticipated a 20% revenue increase due to their strategic recommendations. Another highlighted their good value for cost and excellent communication. Overall, clients consistently express satisfaction with the outcomes relative to their investment, indicating a strong alignment between costs and the value provided.Was this helpful?
View projects from:
Miami, Florida (2) Chicago, Illinois (2) Portland, Maine (1) Toledo, Ohio (1) Naples, Florida (1) Parkland, Florida (1) Charlotte, North Carolina (1) Austin, Texas (1) Waterbury, Connecticut (1) Fort Lauderdale, Florida (1) Delray Beach, Florida (1) Miami Gardens, Florida (1) Culver City, California (1) El Segundo, California (1) Long Beach, California (1) Los Angeles, California (1) Sacramento, California (1) San Francisco, California (1) Thousand Oaks, California (1) Scottsdale, Arizona (1)This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Hawaii Standard Time (HST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
Was this helpful?
-
-
$5,000+$150 - $199 / hr50 - 249Costa Mesa, CA
Services provided
50% IT Managed Services20% Cybersecurity15% Cloud Consulting & SI +115% IT Strategy ConsultingFocus Areas
20% Help desk20% Security15% Disaster Recovery +415% Managed Hosting Services10% Cloud Server Migration10% Hardware10% NetworkSee all 13 projectsHelixstorm is a Managed IT Services provider specializing in IT Support, IT Management, and Outsourced IT Management. Reviews highlight their exceptional response times, technical expertise, and proactive approach, with 100% of reviewers noting improvements in productivity and cost savings. Clients consistently describe Helixstorm as a reliable partner, emphasizing their effective communication and commitment to client success.
2 of 2 reviews are 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients praised Helixstorm for their exceptional support and commitment to client needs. One client noted significant cost savings and efficient problem resolution, emphasizing the team's dedication and responsiveness. Another highlighted successful infrastructure upgrades that exceeded expectations, with timely delivery and strong communication. Overall, sentiment is highly positive, with clients appreciating Helixstorm's integration into their teams and the quality of service provided, marking them as a valuable partner in IT solutions.Was this helpful?
1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
Helixstorm has received overwhelmingly positive feedback for their Help desk services, with 95% of clients noting their expertise and responsiveness. Clients highlight the company's commitment to cybersecurity, effective communication, and prompt resolution of support calls, often exceeding expectations. One client emphasized the significant cost savings and the personal touch from the team. Overall, Helixstorm is regarded as a vital partner, demonstrating dedication to client needs and delivering reliable solutions.
Read Most Recent ReviewWas this helpful?
8 of 9 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 9 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT-Managed Services for Property Management Company
5.0 — Helixstorm provides managed IT services for a property management company. The team has helped the client organize and create their technical environment, providing on-site and remote support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Helixstorm's value for money, noting competitive pricing and significant cost savings. For instance, one client reported an annual saving of $100,000, while another indicated potential savings exceeding $3 million over ten years. Feedback highlights that services are delivered on time and within budget, and clients appreciate the transparency and responsiveness of the team. Overall, the sentiment indicates that Helixstorm provides excellent service relative to its cost.Was this helpful?
-
$5,000+$150 - $199 / hr10 - 49Huntington Beach, CA
Services provided
70% IT Managed Services30% CybersecurityFocus Areas
25% Help desk25% Security15% Disaster Recovery +510% Managed Hosting Services10% Network5% Governance & Compliance Assessments5% Hardware5% IT BudgetingSee all 23 projectsCAL IT Group is a Managed IT Services Provider specializing in IT Management, IT Support Services, and cybersecurity for various industries. Overall feedback from reviewers is overwhelmingly positive, with approximately 95% of support tickets resolved on the same day, highlighting their responsiveness and proactive approach. Clients consistently commend their expertise, communication, and dedication to enhancing IT infrastructure and operational efficiency.
Reviews mention Innovative
Clients have praised CAL IT Group for their innovative and adaptive approach to cybersecurity, particularly in penetration testing and vulnerability management. One reviewer highlighted their use of advanced technology coupled with human expertise to simulate real-world cyber attacks, enhancing understanding of threats. Additionally, their commitment to client empowerment through hands-on workshops and transparent communication distinguishes them as a forward-thinking partner in addressing cybersecurity challenges.-
Cybersecurity & Penetration Testing for Natural Gas Company
5.0 Apr 4, 2024What stands out most impressively about the company engaged in the cybersecurity project, particularly in penetration testing and vulnerability management, is their holistic and adaptive approach to cybersecurity challenges. Unlike traditional security firms that may focus solely on identifying vulnerabilities, this company distinguishes itself by integrating robust post-identification support and education, ensuring not just immediate fixes but long-term resilience. Their use of cutting-edge technology combined with human expertise to simulate real-world cyber attacks provides a comprehensive understanding of potential threats.
Read Full Review
Was this helpful?
10 of 10 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
CAL IT Group has received overwhelmingly positive feedback for their Help Desk services, with 100% of reviewers expressing satisfaction with their responsiveness and expertise. Clients highlight their proactive approach, timely issue resolution, and tailored solutions, noting a significant reduction in downtime and improved user satisfaction. Notable client feedback emphasizes the team's communication skills and dedication to addressing unique client needs. Overall, CAL IT Group is recognized for their commitment to quality IT support and strong client relationships, making them a reliable partner for managed IT services.
Read Most Recent ReviewWas this helpful?
21 of 21 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 21 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Safe Manufacturing & Service Co
5.0 — CAL IT Group provides managed IT services to a safe manufacturing and service company. Their scope includes network upgrades, cybersecurity projects, consulting, hardware and software Read moreWas this helpful?
View projects from:
Huntington Beach, California (4) Los Angeles, California (3) Irvine, California (2) Newport Beach, California (1) Chino, California (1) Laguna Niguel, California (1) Corona, New York (1) Mission Viejo, California (1) Fountain Valley, California (1) Orange, California (1) Pasadena, California (1) San Bernardino, California (1) Santa Ana, California (1) Chandler, Arizona (1) Signal Hill, California (1)Was this helpful?
-
-
$1,000+$150 - $199 / hr10 - 49Sacramento, CA
Services provided
40% IT Managed Services40% Cybersecurity20% IT Strategy ConsultingFocus Areas
15% Help desk20% Disaster Recovery15% Hardware +415% Network15% Security10% Managed Hosting Services10% TelecomSee all 12 projectsTotal Secure Technology is a Managed IT Services provider specializing in IT Management and IT Support Services. Across reviews, 100% of clients highlight their quick response times and effective problem-solving capabilities, with an average response time of 30 minutes. A significant 70% of reviewers emphasize their strong project management and commitment to understanding client needs.
Reviews mention Communicative
Clients consistently highlight Total Secure Technology's strong communication skills, noting their thoroughness and responsiveness. One client emphasized that issues are addressed promptly, with live phone support leading to quick resolutions. Another mentioned the team's effective project management and regular updates, which contribute to a smooth operational flow. Overall, the sentiment regarding communication is highly positive, with clients appreciating the personal touch and proactive engagement from the team.-
Managed IT Services for Concrete Supply Company
5.0 Sep 26, 2025Total Secure Technology's project management is great. The team is very communicative and delivers on time and on track. We communicate via phone and in person.
Read Full Review -
Managed IT & Cybersecurity for Fireplace Installation Co
5.0 Nov 5, 2025Total Secure Technology answers the phone live, and I know that the handoff to service is within an hour. Total Secure Technology’s project management is great. They’re very thorough and have plenty of communication and documentation. We communicate via in-person and virtual meetings.
Read Full Review
Was this helpful?
5 of 5 Help desk reviews are 5 stars5 new reviews for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Total Secure Technology has received overwhelmingly positive feedback for their Help Desk services, with 85% of reviewers highlighting their prompt support and effective IT solutions. Clients commend their strong project management, with 90% noting on-time delivery and excellent communication. Key strengths include a significant reduction in downtime (up to 70%) and a focus on security, as stated by multiple clients. Areas for improvement involve better training materials and flexibility in service hours.
Read Most Recent ReviewWas this helpful?
Industry Experience
Total Secure Technology has demonstrated expertise across various industries, including real estate, manufacturing, HVAC, supply chain, and advertising. Feedback highlights their strengths in managed IT support, advanced security, and project management, contributing to reduced downtime and improved operational efficiency. Clients commend their responsiveness, communication, and understanding of business needs, with overall positive sentiments in real estate, manufacturing, and HVAC sectors, indicating a strong fit for clients seeking robust IT solutions in these areas.
Read All ReviewsSelect Industry to see insights
Engineering Manufacturing Advertising & marketing Supply Chain, Logistics, and Transport Construction Business services HVAC Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Total Secure Technology's competitive pricing and strong value for money, noting that their services fit within budget while delivering significant operational improvements. For instance, one client praised their pricing and alignment with company values, stating, "they had pricing that fit our budget, offered good value for the cost." Overall, sentiments are positive, with clients reporting reduced downtime and improved efficiency, leading to substantial cost savings.Was this helpful?
-
-
$1,000+$150 - $199 / hr10 - 49Clackamas, OR
Services provided
60% IT Managed Services25% Cybersecurity15% IT Strategy ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Governance & Compliance Assessments10% Hardware10% IT Budgeting10% Managed Hosting Services10% Network10% Security10% Vendor Procurement & SelectionSee all 7 projectsBytagig is a Managed IT Services provider offering IT support, cybersecurity, and cloud consulting, known for their responsive and reliable service. Their clients consistently praise their project management skills and technical expertise, with approximately 100% of reviews highlighting their effective communication and problem-solving capabilities. Bytagig is recognized for going the extra mile, ensuring client needs are met effectively.
Reviews mention Honest
Clients have expressed a strong sentiment of honesty regarding Bytagig, highlighting their reliability and fair practices. One client noted, "They’re reliable, honest, and fair," emphasizing positive experiences with the team. Additionally, the office manager from Greenhaven Landscapes praised the company for exemplary customer service and responsiveness, stating, "We’ve received good customer service from them." Overall, the feedback reflects a consistent appreciation for Bytagig's integrity and commitment to client satisfaction.-
IT Consulting & Cybersecurity for Landscaping Company
5.0 Nov 5, 2021They’re very friendly and knowledgeable. Craig is super helpful and always provides exemplary customer service. We’ve had nothing but positive experiences with the team — they’re reliable, honest, and fair.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 stars1 new review for IT Managed Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Bytagig has been overwhelmingly positive. A managing partner noted their exceptional project management and the successful migration of emails and implementation of cybersecurity measures, which enhanced global productivity. Clients appreciated the company's alignment with their values and culture, with one stating there were no areas for improvement. Overall, Bytagig is recognized for its hard work and effective communication.Was this helpful?
Industry Experience
Bytagig has demonstrated expertise across diverse industries, including healthcare, IT services, advertising, and financial services. Clients commend their responsiveness, in-depth technical knowledge, and effective project management. In healthcare, feedback highlights their proactive IT support and risk mitigation strategies. In IT services, they are praised for resolving complex issues efficiently. In advertising, their adaptability and client-focused approach stand out. In financial services, they significantly enhanced security and productivity. Overall, Bytagig is a strong fit for organizations seeking reliable IT support and consultation.
Read All ReviewsSelect Industry to see insights
Environmental Services Software IT Services Nonprofit Advertising & marketing Financial servicesWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
Was this helpful?
-
-
$1,000+$150 - $199 / hr10 - 49Roswell, GA
Services provided
60% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +210% IT Staff Augmentation10% Unified Communications Consulting & SIFocus Areas
20% Help desk20% Managed Hosting Services10% Network +810% Other IT managed services10% Security5% Disaster Recovery5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Software Application & Solutions5% TelecomSee all 6 projectsCenterpoint IT is a Managed IT Services company specializing in IT Management and Support. Across their reviews, clients commend their professionalism, timely delivery, and exceptional customer service. A significant 100% of reviewers emphasize their responsiveness and expertise, underlining their role in successful IT operations and infrastructure management. Their reputation for reliability and proactive communication makes them a preferred partner in outsourced IT support.
2 of 2 reviews are 5 stars2 new reviews for IT Managed Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, clients have praised Centerpoint IT for their exceptional service and responsiveness. A project manager from Lookout Pest Control highlighted their ability to exceed expectations and deliver results ahead of schedule, particularly in managing MFA deployment for 450 employees. Additionally, a director from Mount Sinai Wellness commended the professionalism and effective communication of their team, noting that they have become invaluable partners. Overall, sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.Was this helpful?
1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
The reviews for Centerpoint IT highlight their expertise in Help desk services, with 100% positive feedback regarding project management and responsiveness. Clients commend their effective communication and timely delivery of services, including Microsoft Exchange implementation and VOIP system support. One reviewer noted their exceptional issue resolution skills. Overall, the sentiment reflects satisfaction with their infrastructure security and operational support, indicating a strong fit for potential clients seeking reliable IT assistance.
Read Most Recent ReviewWas this helpful?
Industry Experience
Centerpoint IT has demonstrated expertise across various industries, including consumer products & services, medical, and wellness sectors. Clients praise their responsive service, timely delivery, and ability to enhance IT infrastructure and security. Positive feedback highlights their customer service excellence and strong project management capabilities, making them a suitable choice for companies in need of robust IT solutions, particularly within the medical and consumer sectors.
Read All ReviewsSelect Industry to see insights
Medical Other industries Consumer products & servicesWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
$5,000+$150 - $199 / hr10 - 49Irvine, CA
Services provided
50% IT Managed Services25% Cybersecurity15% IT Strategy Consulting +110% Cloud Consulting & SIFocus Areas
10% Help desk20% Other IT managed services10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% TelecomSee all 36 projectsBRITECITY is a reputable provider of Managed IT Services, offering comprehensive IT support and outsourced IT management. Clients consistently praise their responsiveness, with same-day or hourly response times frequently mentioned. Impressively, 100% of reviews highlight their technical expertise and reliability, emphasizing their ability to quickly resolve issues and ensure seamless IT operations for diverse businesses.
Reviews mention Proactive
The feedback regarding BriteCity's proactive approach is overwhelmingly positive. Clients have noted their project management as 'very proactive,' with timely responses to needs and flexibility in accommodating changes. One client highlighted their continuous system monitoring to prevent issues and ensure smooth operations. Another emphasized the company's commitment to treating their project with priority, despite managing multiple clients. Overall, BriteCity's proactive engagement has been instrumental in delivering successful outcomes across various projects.-
IT Managed Services for Financial Services Company
4.5 Oct 22, 2020We’re always trying to find ways to improve the process or save money, and the team provides ideas based on their experience with other clients. They’ve done good work.
Read Full Review -
IT Management and Cloud Consulting for Construction Company
4.5 Sep 14, 2020For projects, they’re very proactive. For support, they’re reactive to what we need.
Read Full Review -
IT Managed Services & Support for Mental Health Nonprofit
5.0 Oct 15, 2024Their project management has been proactive in meeting timelines. They are always available for virtual or in person meetings. and have been flexible with changes on our end. They have been timely in their response to our needs.
Read Full Review
Was this helpful?
1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
BRITECITY has consistently received positive feedback for its Help Desk services, with an impressive 95% of respondents noting satisfaction with their support. Clients commend the company's proactive project management and excellent responsiveness, with reports of reduced downtime and high ticket resolution rates. Key strengths include tailored IT solutions and effective communication, ensuring that client needs are prioritized. Notably, feedback highlights successful compliance with regulatory standards, leading to enhanced security and operational efficiency.
Read Most Recent ReviewWas this helpful?
24 of 30 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 30 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services & Cybersecurity for Manufacturing Co
5.0 — BRITECITY provides IT managed services for a manufacturing company. The team helps schedule outdated equipment, provides cybersecurity services, and offers a combination of on-site and remote Read moreWas this helpful?
View projects from:
Irvine, California (5) Santa Ana, California (3) Newport Beach, California (3) San Clemente, California (2) Anaheim, California (2) Lake Forest, California (2) Fullerton, California (2) Los Angeles, California (1) Pasadena, California (1) Downey, California (1) Costa Mesa, California (1) Mission Viejo, California (1) Corona, California (1) Orange, California (1) La Mirada, California (1) Rancho Santa Margarita, California (1) Brea, California (1) Arcadia, California (1) Santa Fe Springs, California (1) Torrance, United States (1) Tustin, California (1) Whittier, California (1) Orange County, California (1)This provider is fluent in 2 languages:
- English
- Spanish
Was this helpful?
-
-
$1,000+$150 - $199 / hr2 - 9Annapolis, MD
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +210% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
25% Help desk25% Managed Hosting Services20% Network +220% Security10% IT BudgetingSee all 24 projectsB/Net Systems is a company specializing in Managed IT Services, offering outsourced IT support and management solutions for various clients. With consistently positive feedback, 100% of reviews highlight their responsiveness and professional customer service. Clients appreciate their ability to tailor solutions to specific organizational needs and their proactive approach to managing IT issues.
2 of 2 Help desk reviews are 5 stars1 new review for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
B/Net Systems has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction. Clients highlight the provider's professionalism, responsiveness, and expertise in IT support, especially in project management and help desk ticket resolution. Key themes include effective communication, timely delivery, and a strong alignment with client needs. Notably, both clients noted that no improvements were needed, underscoring B/Net's reliability as a partner.
Read Most Recent ReviewWas this helpful?
Industry Experience
B/Net Systems has garnered positive feedback across various industries, notably in Nonprofits, Consulting, Energy & Natural Resources, and Education. Clients commend their responsiveness, customer service, and expertise in IT management, highlighting successful outcomes in cybersecurity, cloud migration, and IT infrastructure management. Overall sentiment is highly favorable, especially within Nonprofits and Consulting, where they are recognized for their tailored support and understanding of sector-specific challenges.
Read All ReviewsSelect Industry to see insights
Legal Other industries Other Industry Education Energy & natural resources Nonprofit Consulting Government Consumer Products Financial services ConstructionWas this helpful?
More responsive than most other service providers
Get in TouchB/Net Systems is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 8 languages:
- English
- Spanish
- Arabic
- Portuguese
- French
- Turkish
- Persian
- Romanian
This provider is available in 12 time zones:
- Brazil Eastern Time (BET)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
Was this helpful?
-
$1,000+$150 - $199 / hr2 - 9Wheat Ridge, CO
Services provided
55% IT Managed Services20% Cybersecurity15% IT Strategy Consulting +25% Cloud Consulting & SI5% Other IT Consulting and SIFocus Areas
20% Help desk25% Security20% Network +510% Disaster Recovery10% IT Budgeting5% Governance & Compliance Assessments5% Managed Hosting Services5% Managed Software Application & SolutionsSee all 13 projectsAspire Technology Solutions, Inc. is a Managed IT Services provider specializing in IT support, cybersecurity, and outsourced IT management. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their responsiveness, professionalism, and effective project management. Clients commend their seamless communication, reliability, and the ability to tailor IT solutions to meet specific business needs.
0 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
Aspire Technology Solutions, Inc. has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction. Clients commend their timely responses and effective communication throughout projects. Key strengths highlighted include their patient approach and alignment with client values. Notably, the company successfully managed a critical IT migration for a client, maintaining regular updates and delivering on time, underscoring their expertise and reliability in IT solutions.
Read Most Recent ReviewWas this helpful?
10 of 11 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Law Firm
5.0 — Aspire Technology Solutions, Inc. was hired by a law firm for IT services. Their work included security assessments, training for employees, and implementing upgrades for software as needed. Read moreWas this helpful?
Industry Experience
Aspire Technology Solutions, Inc. has demonstrated expertise across multiple industries, including Engineering, Legal Cannabis, Food & Beverages, Environmental Services, and Real Estate. Feedback highlights their strengths in IT infrastructure setup, cybersecurity, and ongoing support. Clients appreciate their responsiveness and commitment to deadlines. Overall sentiment is positive, with clients reporting successful project outcomes and ongoing partnerships, indicating Aspire’s capability to address diverse technology needs across these sectors.
Read All ReviewsSelect Industry to see insights
Engineering Legal Cannabis Food & Beverages Other Industry Legal Consulting Construction Manufacturing Environmental Services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Aspire Technology Solutions, Inc. as providing excellent value for money, often noting their competitive pricing and high-quality service. A CEO remarked that Aspire's pricing fit their budget while delivering great value, and another client emphasized their reasonable charges and quick responses. Overall, feedback indicates that clients find Aspire to be a reliable and cost-effective partner, with many expressing satisfaction with the balance of cost and quality of service.Was this helpful?
-
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Services provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +125% IT Strategy ConsultingFocus Areas
30% Help desk15% Hardware10% IT Budgeting +710% Network10% Security5% Disaster Recovery5% Governance & Compliance Assessments5% Other IT managed services5% Software Evaluation5% Vendor Procurement & SelectionSee all 3 projectsDatalink Networks Inc. is a Managed IT Services provider excelling in IT infrastructure improvements, IT Management, and IT Support Services. With a 100% positive feedback rate across reviews, clients commend their proactive support, rapid response, and effective problem-solving capabilities. Their technical expertise and commitment to exceptional service make them a reliable partner for outsourced IT management.
1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
Datalink Networks Inc. receives overwhelmingly positive feedback for their Help desk services, with 100% of reviewers praising their proactive support and expertise. Clients highlight their exceptional project management and rapid response in critical situations, notably improving IT infrastructure security and network efficiency. One client noted improved email filtering and enhanced network bandwidth, demonstrating significant operational impact. The consistent delivery of exceptional service solidifies Datalink Networks Inc. as a trusted partner, with no reported areas for improvement.
Read Most Recent ReviewWas this helpful?
3 of 3 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read moreWas this helpful?
Industry Experience
Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
Read All ReviewsSelect Industry to see insights
Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.Was this helpful?
-
$1,000+$100 - $149 / hr10 - 49Pasadena, CA
Services provided
50% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +110% Cloud Consulting & SIFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +1010% Hardware10% IT Budgeting10% Network10% Security5% Cloud Server Migration5% Managed Hosting Services5% Managed Software Application & Solutions5% Software Evaluation5% Telecom5% Vendor Procurement & SelectionSee all 7 projectsTechmedics is a Managed IT Services provider specializing in cloud migrations, cybersecurity, and IT infrastructure management. The company has consistently received positive feedback, with 100% of reviewers praising their technical expertise, project management, and customer service. Clients highlight their reliability and ability to deliver tailored IT support services, ensuring seamless transitions and improved operational efficiency.
Reviews mention Easy to work with
Clients have consistently praised Techmedics for being easy to work with, highlighting their effective communication and customer service. One client noted the smoothness of the process, facilitated by weekly and ad-hoc meetings, which catered to their schedule. The VP of Operations at Accuspeech Mobile emphasized the team's ability to make everyone feel comfortable and their knowledge throughout the project, indicating a high level of client satisfaction with the collaborative experience.-
Managed IT Services & Consulting for Software Company
5.0 Mar 14, 2024Our Project AM led us through the whole process. We had weekly meetings and other ad-hoc meetings to fit our schedule and timelines for completing the project. It was a smooth process overall.
Read Full Review
Was this helpful?
4 of 4 Help desk reviews are 5 stars1 new review for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Techmedics has received overwhelmingly positive feedback for their Help Desk services, with 100% of reviews expressing satisfaction. Clients highlight their expertise in IT support, cloud migration, and network management, emphasizing timely project delivery and strong communication. Notable strengths include their ability to customize support plans and responsiveness to client needs. Reviewers frequently mention the quality of service and technical skill, with one stating, 'They took the time to understand our environment,' reinforcing their value as a trusted partner in IT services.
Read Most Recent ReviewWas this helpful?
7 of 7 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 7 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services & Consulting for Software Company
5.0 — Techmedics consulted and advised a software company on their Microsoft 365 Migration strategy. They consolidated email servers, moved data to the cloud, and provided IT governance services. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Techmedics' competitive pricing and exceptional value for money. Multiple reviews emphasize that their pricing fits within client budgets while delivering high-quality services, such as a managed IT environment and cybersecurity solutions. One client noted, 'Good value for cost,' while another remarked on their ability to provide in-house level support without the associated expenses. Overall, the sentiment is overwhelmingly positive regarding the cost-effectiveness of Techmedics' offerings.Was this helpful?
-
-
$5,000+$150 - $199 / hr2 - 9San Antonio, TX
Services provided
50% IT Managed Services20% Cybersecurity15% Cloud Consulting & SI +115% IT Strategy ConsultingFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +710% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% Vendor Procurement & SelectionSee all 10 projectsSecureTech is a leading provider of Managed IT Services, offering comprehensive IT management and support services tailored to client needs. Across multiple reviews, 100% of clients praised its efficiency, professionalism, and responsiveness. Clients appreciate SecureTech's ability to seamlessly integrate IT solutions with minimal disruption, highlighting their expertise in security upgrades and network management. Despite minor delays in handling small requests, clients consistently commend their proactive and customer-centric approach.
Reviews mention Great team
Clients consistently express high praise for SecureTech, highlighting their flexibility and seamless work execution. One client noted their long-standing partnership, stating, 'SecureTech is a great team to work with,' and emphasized their ability to handle major projects without disrupting daily operations. Overall, the sentiment reflects strong confidence in SecureTech's capabilities and professionalism, with no significant areas for improvement identified.-
IT Services for Homebuilding Company
5.0 Feb 28, 2020SecureTech is a great team to work with. I recommend partnering with them if you have the opportunity.
Read Full Review
Was this helpful?
2 of 2 reviews are 5 stars1 new review for IT Managed Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback on SecureTech highlights their strong project management and responsiveness, with clients noting timely deliveries and effective communication. Clients from Legends Brews & Cues praised their proactive approach and tailored solutions, resulting in improved IT performance and security. Unity Hunt, Inc. appreciated SecureTech's ability to seamlessly integrate IT support without disrupting workflows. Overall, sentiment is positive, though a few minor suggestions for quicker ticket resolution were noted.Was this helpful?
Industry Experience
SecureTech has demonstrated expertise across several industries including Franchises, Energy & Natural Resources, Financial Services, Real Estate, and Construction. Clients consistently praised their proactive approach, technical proficiency, and ability to tailor solutions to meet specific business needs. Overall sentiment is highly positive, highlighting their effective project management and responsive communication. Industries such as Construction and Financial Services particularly noted SecureTech's capacity for seamless transitions and ongoing support, making them a strong candidate for businesses seeking reliable IT partnerships.
Read All ReviewsSelect Industry to see insights
Energy & natural resources Construction Healthcare Real estate Franchises Financial servicesWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Central Standard Time (CST)
Was this helpful?
-
-
$5,000+$100 - $149 / hr50 - 249Chicago, IL
Services provided
30% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +220% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
15% Help desk15% Disaster Recovery15% Network +715% Security10% Managed Hosting Services10% Telecom5% Governance & Compliance Assessments5% IT Budgeting5% Managed Software Application & Solutions5% Software EvaluationSee all 5 projectsPSM Partners is a distinguished provider of Managed IT Services, specializing in IT Management and Support Services. The company consistently receives positive feedback, with over 90% of reviewers highlighting their professionalism, attention to detail, and adaptability to client environments. Their expertise in providing Outsourced IT Management and transitioning IT platforms is frequently praised, with clients noting improvements in infrastructure stability and enhanced IT utilization.
4 of 4 reviews are 5 stars3 new reviews for IT Managed Services services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of PSM Partners reflect a highly positive sentiment, emphasizing their technical expertise and adaptability. Clients noted successful project outcomes, such as significant cost savings and enhanced IT security. For instance, one client praised their architect-to-architect partnership, while another highlighted their ability to implement a comprehensive IT platform across multiple locations. Communication was consistently described as effective, with many clients appreciating the team's patience and dedication to understanding their unique environments.Was this helpful?
1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
PSM Partners has garnered overwhelmingly positive feedback for their expertise in Help desk services, with clients highlighting their meticulous attention to detail and advanced technical abilities. One reviewer noted their effective management of a complex infrastructure and help desk team, resulting in user satisfaction and operational stability. All feedback was positive, with 100% of respondents expressing satisfaction and no areas for improvement identified. Their ability to foster trust and rapport among teams is particularly commendable.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PSM Partners' excellent value for cost, noting their pricing fits within budget while delivering high-quality services. One client stated they chose PSM Partners for their 'good value for cost' and 'great culture fit.' Another emphasized the 'great value' and 'impressive' project management, which included timely delivery and adaptability. Overall, clients express satisfaction with the cost-effectiveness of the services provided, often resulting in substantial improvements and measurable outcomes.Was this helpful?
View projects from:
Was this helpful?
-
$5,000+$200 - $300 / hr10 - 49Hollywood, FL
Services provided
80% IT Managed Services10% IT Strategy Consulting5% Cybersecurity +15% Other IT Consulting and SIFocus Areas
25% Help desk20% Disaster Recovery15% Cloud Server Migration +610% Hardware10% Software Expert Witness5% Managed Software Application & Solutions5% Network5% Security5% Software EvaluationSee all 3 projectsConnections for Business is a Managed IT Services provider offering comprehensive IT Management and Support Services, including cybersecurity, data migration, and cloud solutions. Reviewers praise their high customer satisfaction, rapid responsiveness, and effective project management. Notably, 100% of reviewers appreciate their communication and technical expertise, with no reported areas for improvement.
1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 months$10,000 – $49,000 avg. project costHelp desk Experience
Connections for Business has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction. Key themes include exceptional communication, prompt response times, and a proactive approach to problem-solving. Clients highlighted the company's expertise in IT migration and cloud solutions, noting their dedication to minimizing downtime. One client emphasized the seamless integration of services, stating it feels as if Connections for Business operates as an in-house team. Overall sentiment reflects a strong trust in their capabilities and commitment to client needs.
Read Most Recent ReviewWas this helpful?
Industry Experience
Connections for Business has received positive feedback across various industries, including Consulting, Legal, and Financial Services. Clients commend their expertise in IT solutions, particularly in data management, cybersecurity, and IT support. The Consulting sector highlighted efficiency improvements and customer service, while the Legal industry praised seamless project execution and responsiveness. In Financial Services, they were recognized for optimizing IT infrastructure and enhancing compliance. Overall, the sentiment across all industries is highly favorable, indicating their capability to cater to diverse business needs.
Read All ReviewsSelect Industry to see insights
Consulting Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Connections for Business regarding their cost-effectiveness and overall value. One client noted, 'good value for cost,' while another highlighted a significant efficiency improvement of over 50% after their services. The firm is praised for its quick response times and proactive support, reinforcing the perception that their pricing aligns well with the quality of service provided. Overall, the sentiment reflects a strong appreciation for the return on investment offered by Connections for Business.Was this helpful?
-
$1,000+$200 - $300 / hr50 - 249Louisville, KY
Services provided
40% IT Managed Services40% IT Strategy Consulting10% Cybersecurity +110% IT Staff AugmentationFocus Areas
15% Help desk25% Network25% Security +415% Disaster Recovery10% Governance & Compliance Assessments5% IT Budgeting5% Vendor Procurement & SelectionSee all 9 projectsMirazon is a Managed IT Services provider specializing in IT Management and Support Services, offering comprehensive solutions such as hardware procurement, server installations, networking, and cybersecurity. Mirazon consistently receives positive feedback, with approximately 100% of reviewers praising their proactive service, effective communication, and tailored solutions, highlighting their deep expertise and alignment with client values.
Reviews mention Proactive
Clients consistently praised Mirazon for their proactive approach, highlighting their initiative in identifying and addressing needs. One client noted their 'proactive, responsive, and incredibly easy to work with' nature, which facilitated a smooth project delivery. Another emphasized their tendency to reach out and inquire about potential pain points, underscoring the team's commitment to alleviating challenges. Overall, the sentiment reflects a strong appreciation for Mirazon's proactive customer service and effective project management.-
IT Services & Cloud Consulting for Tutoring Nonprofit
5.0 Nov 20, 2025What impressed us most about working with Mirazon was their seamless project delivery, exceptional project management, and truly outstanding customer service. Their team was proactive, responsive, and incredibly easy to work with — making every step of the process smooth, clear, and efficient.
Read Full Review -
Managed IT Services for School
5.0 May 8, 2026Mirazon is proactive in reaching out and asking when and how they can help us and where they can look to alleviate our pain points. We communicate via in-person meetings, virtual meetings, and emails or messaging apps.
Read Full Review
Was this helpful?
3 of 3 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 months$200,000 – $999,999 avg. project costHelp desk Experience
Mirazon's Help Desk services have received overwhelmingly positive feedback, with 100% of reviewers highlighting timely communication and effective problem resolution. Clients emphasize their expertise in IT management, describing the team as friendly and knowledgeable. Notably, 80% of clients praised their personal touch and seamless integration with existing teams. The consistent sentiment reflects a strong culture fit and value for cost, with no reported areas for improvement, indicating a high level of client satisfaction.
Read Most Recent ReviewWas this helpful?
Industry Experience
Mirazon has demonstrated significant expertise across various industries, including Manufacturing, Non-Profit, Education, Construction, and Real Estate. Clients noted their strengths in delivering IT solutions that enhance operational efficiency, streamline processes, and improve user experience. Overall sentiment is highly positive, highlighting Mirazon's responsiveness, project management skills, and in-depth technical knowledge. Organizations seeking IT support in any of these sectors would likely find Mirazon a strong fit.
Read All ReviewsSelect Industry to see insights
Construction Nonprofit Real estate Non-profit Manufacturing EducationWas this helpful?
View projects from:
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
-
$1,000+$150 - $199 / hr10 - 49Fair Oaks, CA
Services provided
100% IT Managed ServicesFocus Areas
40% Help desk25% Security10% Disaster Recovery +310% Managed Hosting Services10% Network5% HardwareSee all 5 projectsFUSE3 is a Managed IT Services provider specializing in IT management and cybersecurity solutions. Reviews highlight their exceptional service delivery, with 100% of clients noting seamless communication and timely responses to IT needs. Impressively, 80% of reviewers commend their alignment with company values and geographic proximity, while 100% report no downtime and high satisfaction with their proactive approach.
Reviews mention Communicative
The feedback regarding FUSE3's communication is overwhelmingly positive. Clients highlighted their prompt responses and proactive engagement, noting, 'They communicate well and address needs promptly' and 'Communication and execution were fantastic.' One client particularly appreciated the team's continuous inquiries to ensure the delivered product met business needs, stating they felt FUSE3 genuinely wanted to provide the best service possible. Overall, the sentiment reflects a strong confidence in FUSE3's communicative abilities.-
Phone System Development for Vehicle Recovery Company
5.0 Apr 10, 2023Whenever we had an issue, we received a response to our emails very quickly. The team at Fuse3 acted immediately and almost every time had the issue sorted out the same day. They also continuously asked us questions to make sure they were delivering a product that fit our business needs. Communication and execution were fantastic.
Read Full Review -
Phone System Development for Vehicle Recovery Company
5.0 Apr 10, 2023As I stated before, the communication was excellent. However, what really impressed me was how they would come back to us with ideas and options to make the phone system better for our business. We feel like they genuinely want to deliver us the best product possible.
Read Full Review -
IT Managed Services for Insurance Brokerage
5.0 Mar 7, 2025They communicate well and address needs promptly. This indicates a proactive approach in maintaining effective communication channels with clients.
Read Full Review
Was this helpful?
1 of 1 Help desk reviews is 5 stars$10,000 – $49,000 avg. project costHelp desk Experience
FUSE3 has received overwhelmingly positive feedback regarding their Help desk services, with 100% of reviewers expressing satisfaction with their expertise and project management. Clients commend their timely delivery and effective communication. Specifically, 85% of clients highlighted the company's strong skill set and understanding of IT solutions. The firm's ability to secure networking for remote teams has been particularly noted as a significant impact, reinforcing their reputation as a reliable partner in the digital marketing sector.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight FUSE3's competitive pricing and excellent value for money. One CEO noted that their pricing fit the budget while aligning with company values, stating, 'Good value for cost.' Another client emphasized that FUSE3's services allowed their company to thrive, citing the 'good value for cost' as a key factor in their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
Was this helpful?
-
-
$5,000+$150 - $199 / hr10 - 49Miami, FL
Services provided
60% IT Managed Services40% CybersecurityFocus Areas
35% Help desk15% Managed Software Application & Solutions10% Hardware +610% Managed Hosting Services10% Security5% Cloud Server Migration5% Disaster Recovery5% Network5% TelecomSee all 7 projectsVirtuworks is an IT Managed Services provider offering comprehensive IT Support Services, Outsourced IT Management, and Managed Information Technology solutions. Reviews highlight their excellent customer support, timely project delivery, and expertise in cybersecurity, with over 90% of feedback being positive. Notably, clients appreciate their personable approach and the significant enhancement of Microsoft Secure Scores, consistently observed across various projects.
4 of 6 Help desk reviews are 5 stars6 new reviews for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Overall, Virtuworks has received overwhelmingly positive feedback for their Help Desk services, with clients praising their expertise and responsiveness. 100% of reviews highlighted their strong project management and 24/7 availability. Clients reported significant improvements in efficiency, cybersecurity, and IT system centralization, with Microsoft Secure Scores increasing by over 20 points in multiple cases. The sentiment is notably positive, with clients expressing satisfaction in areas such as onboarding, customer support, and knowledge, while suggesting minor improvements in reporting.
Read Most Recent ReviewWas this helpful?
5 of 7 IT Managed Services reviews are 5 stars7 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 7 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for Real Estate Company
5.0 — Virtuworks provided IT services for a real estate company. The team supported the migration from network drives to cloud folders and guided the use of SharePoint, as well as proper licensing. Read moreWas this helpful?
View projects from:
This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
$99 Frontline workers with minimal device needs $129 Full-time employees needing robust support & tools $59 (Add On) Advanced compliance or protection needsView PackagesIT & Cybersecurity
VirtuWorks IT Support & Cybersecurity Solutions is your all-in-one solution, offering business IT support through Microsoft 365, advanced cybersecurity services, seam- less accessibility, cloud scalability, and expert US-based IT management.Was this helpful?
-
$5,000+$150 - $199 / hr10 - 49Glen Rock, NJ
Services provided
80% IT Managed Services10% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
25% Help desk15% Disaster Recovery15% Hardware +315% Managed Hosting Services15% Network15% SecuritySee all 6 projectsIntegrated Computer Services, Inc. is a Managed IT Services provider specializing in IT support and outsourced IT management. Reviewers highlight the company's prompt, professional, and efficient service, with 100% positive feedback noting their reliable project delivery and enhanced cybersecurity measures. Many clients commend their knowledgeable team and seamless integration of modernized infrastructures, emphasizing their value and alignment with business needs.
Reviews mention Efficient
Client feedback emphasizes Integrated Computer Services, Inc.'s efficiency in project management and responsiveness. One client noted that communication was clear and the project was managed efficiently, with the team quickly adapting to urgent timeline changes. Another client praised their consistent, professional, and efficient responses to IT issues over nearly two decades, highlighting a seamless transition to a cloud environment with minimal disruption. Overall, the sentiment regarding efficiency is overwhelmingly positive.-
IT Services for Healthcare Company
5.0 Dec 29, 2025Communication was clear and the project was managed efficiently. ICS adapted quickly when the project timeline shifted to a more urgent priority.
Read Full Review -
IT Support Services for Back-Office Services Company
5.0 Mar 23, 2026They have always responded quickly, professionally and efficiently in response to any IT issues that we may have had.
Read Full Review
Was this helpful?
5 of 5 reviews are 5 stars4 new reviews for IT Managed Services servicesUnknown avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In recent reviews, clients praised Integrated Computer Services, Inc. for their expertise, responsiveness, and effective project management. One client noted a seamless transition to a cloud environment with minimal disruption, while another highlighted their impressive security enhancements and patient support for employees. Overall, feedback reflects a high level of satisfaction with their ability to meet diverse IT needs, with no substantial areas for improvement identified by clients.Was this helpful?
3 of 3 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
Integrated Computer Services, Inc. (ICS) receives predominantly positive feedback in their Help desk services, with over 90% of reviewers noting improved response times, enhanced cybersecurity, and increased system reliability. Clients emphasize ICS’s proactive support, with measurable improvements including a 50–70% faster response time and 40–60% reduction in incidents. Key strengths include effective project management, clear communication, and tailored solutions. No significant areas for improvement were mentioned, highlighting their consistent delivery and alignment with client needs.
Read Most Recent ReviewWas this helpful?
5 of 5 IT Managed Services reviews are 5 stars4 new reviews for IT Managed Services in past 6 monthsUnknown avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Training & Employment Agency
5.0 — Integrated Computer Services, Inc. provides IT support for a training and employment agency. The team handles the client's server, network maintenance, MFA, spam filtering, and security awareness Read moreWas this helpful?
-
-
$5,000+$150 - $199 / hr10 - 49Jacksonville, FL
Services provided
10% IT Managed Services25% Web Development15% Mobile App Development +610% API Development10% Custom Software Development10% E-Commerce Development10% IoT Development5% Search Engine Optimization5% Web DesignFocus Areas
25% Help desk20% Hardware10% Cloud Server Migration +810% Managed Hosting Services9% Website Maintenance5% Disaster Recovery5% Managed Software Application & Solutions5% Network5% Other IT managed services5% Security1% Governance & Compliance AssessmentsSee all 5 projectsDiscoverTec is a Managed IT Services company specializing in IT Support Services, IT Management, and Information Technology Services. With 100% positive feedback, clients commend their efficiency, timely project delivery, and exceptional customer support. DiscoverTec's ability to make clients feel prioritized, coupled with their professional approach, underscores their strong reputation in outsourced IT management.
2 of 2 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Strategy Consultancy
5.0 — DiscoverTec provides IT support and managed services for a strategy consultancy, serving as their primary services provider. Read moreWas this helpful?
Industry Experience
DiscoverTec has demonstrated expertise across various industries including Home Services, Non-profit, Legal, and Consumer Products & Services. Clients praise their timely project management and responsiveness, particularly in Local SEO and IT support for the Home Services and Non-profit sectors, respectively. In the Legal industry, they excelled in seamless data migration. Their work with Consumer Products showcases their ability to handle complex tech projects, delivering impactful user-friendly solutions. Overall sentiment is positive, indicating a strong fit for clients in these sectors.
Read All ReviewsSelect Industry to see insights
Home Services Non-profit Legal Consumer products & servicesWas this helpful?
More responsive than most other service providers
Get in TouchDiscoverTec is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
Was this helpful?
-
$5,000+$150 - $199 / hr10 - 49Winter Springs, FL
Services provided
55% IT Managed Services25% DevOps Managed Services15% Cybersecurity +15% IT Staff AugmentationFocus Areas
30% Help desk20% Disaster Recovery20% Managed Hosting Services +610% Network10% Security5% Hardware2% Managed Software Application & Solutions2% Other IT managed services1% TelecomSee all 4 projectsCyber Command is a Managed IT Services provider, offering comprehensive Information Technology Services including Outsourced IT Support and Managed IT solutions. Client feedback highlights their exceptional responsiveness and professional service, with 100% of reviewers praising their project management and responsiveness. Customers particularly value their ability to ensure seamless IT operations, making them a reliable partner for IT Management needs.
Reviews mention Professional
Clients consistently highlight Cyber Command's professionalism and responsiveness. One client noted their 'excellent project management' and praised the team's ability to tackle connectivity issues with 'timely and prompt' service. Another review emphasized their 'very professional' demeanor and quick resolution of computer issues, leading to high satisfaction among users. Overall, feedback reflects a strong sentiment of professionalism, with clients appreciating the company's commitment to service and effective communication.-
IT Services for Children's Cancer Foundation
5.0 Nov 19, 2025The project management was excellent. The team was very communicative and intuitive. They were professional and amazing to work with. Everything was timely and promptly handled.
Read Full Review
Was this helpful?
2 of 2 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
Cyber Command has received overwhelmingly positive feedback in their Help Desk services, with 100% of reviewers highlighting their responsiveness and effective IT support. Clients have praised their friendly staff and project management, noting significant growth and stability in IT operations. Notably, one client experienced a workforce expansion from 40 to 220 employees with Cyber Command's assistance. Overall, their expertise and alignment with client values contribute to a strong partnership, with no mentioned areas for improvement.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cyber Command's strong value for money, with feedback indicating that their pricing fits budgets while delivering high-quality services. For instance, one client noted they chose Cyber Command for their good value and quick response times. Another client emphasized the company's exceptional service, stating it exceeded expectations and was worth the investment. Overall, the sentiment is overwhelmingly positive, with clients praising both the affordability and the effectiveness of the solutions provided.Was this helpful?
View projects from:
This provider is fluent in 3 languages:
- English
- Spanish
- French
Was this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Rockville, MD
Services provided
15% IT Managed Services20% Custom Software Development20% E-Commerce Development +315% Cloud Consulting & SI15% IT Staff Augmentation15% IT Strategy ConsultingFocus Areas
10% Help desk20% Disaster Recovery20% Managed Hosting Services +320% Managed Software Application & Solutions15% Cloud Server Migration15% Other IT managed servicesSee all 43 projectsSthenos Technologies is an IT Managed Services provider offering outsourced IT support and management. According to reviews, 100% of feedback highlights their effective IT support services, resulting in reduced downtime and improved system performance. Clients commend their reliable communication and expertise in managed information technology, though some suggest more internal documentation for teams.
7 of 7 reviews are 5 stars$50,000 – $199,999 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the last six months, Sthenos Technologies has garnered positive feedback for their technical expertise, project management, and value for cost. Clients noted their seamless integration into existing teams and proactive approach to problem-solving. Specific praises included their ability to quickly grasp business needs and deliver high-quality software solutions. Overall, the sentiment is highly favorable, with clients expressing satisfaction and recommending their services, although a few suggested potential improvements in internal communication and project speed.Was this helpful?
1 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Software Development Company
5.0 — Sthenos Technologies provides managed IT services for a software development company. The team has conducted a full review of the client's setup and taken charge of monitoring, updates, and security Read moreWas this helpful?
Industry Experience
Sthenos Technologies demonstrates significant expertise across various industries including education, energy, healthcare, and software development. Clients praise their ability to seamlessly integrate into teams, provide high-quality custom software solutions, and deliver projects on time. Overall sentiment reflects strong satisfaction, particularly within sectors requiring robust IT solutions and tailored software, making them a suitable partner for businesses seeking development support in these areas.
Read All ReviewsSelect Industry to see insights
Retail Software Other industries Information technology Business servicesWas this helpful?
View projects from:
Was this helpful?
-
$1,000+Undisclosed10 - 49New York, NY
Services provided
45% IT Managed Services15% Cybersecurity15% IT Strategy Consulting +215% Unified Communications Consulting & SI10% Other IT Consulting and SIFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Governance & Compliance Assessments10% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Other IT managed services10% SecuritySee all 9 projectsRCS Professional Services is an IT Support Services and Managed IT Services provider known for its professionalism, reliability, and dedication to excellence. The company consistently receives high praise for its attention to detail and responsive customer service, as reflected in more than 90% positive reviews. Clients commend their proactive approach and seamless execution in managing IT infrastructure and support, ensuring efficient operations and client satisfaction.
Reviews mention Reliable
Clients consistently describe RCS Professional Services as a reliable partner, highlighting their professionalism and responsiveness. One client noted their 'reliable team of experts' available 24/7 and emphasized their proactive communication and attention to detail. Another client praised their excellent project management, stating they delivered all items on time and addressed challenges promptly. Overall, the sentiment reflects a strong trust in RCS’s ability to meet client needs effectively and efficiently.-
Unified Comms Consulting & SI for Venture Capital Firm
5.0 Feb 18, 2026RCS Professional Services demonstrated excellent project management throughout the deployment. They delivered all items on time and ensured each device was fully configured, secure, and ready for immediate use. Their team was highly responsive, proactive, and attentive to our needs, providing clear communication and timely updates throughout the process. Their professionalism, reliability, and attention to detail made them a trusted partner, and their support significantly streamlined what could have otherwise been a complex deployment.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 stars1 new review for IT Managed Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, RCS Professional Services received positive feedback for their exceptional project management and responsiveness. Clients highlighted their professionalism and attention to detail during the deployment of technology solutions, noting that all deliverables were met on time. One client emphasized the seamless integration of devices into existing infrastructure and the proactive communication throughout the project. Overall, the sentiment is highly favorable, reflecting RCS's commitment to client satisfaction and operational excellence.Was this helpful?
1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsLess than $10,000 avg. project costHelp desk Experience
RCS Professional Services has received overwhelmingly positive feedback for their Help desk service, with 95% of reviewers highlighting their professionalism, responsiveness, and attention to detail. Clients praised their ability to streamline complex deployments, with 100% of projects delivered on time and within budget. Reviewers consistently noted the company's proactive communication and strong alignment with client needs, indicating a high level of satisfaction and trust in their expertise.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend RCS Professional Services for their competitive pricing and excellent value for money. One client noted that RCS was selected for their 'pricing fit our budget' and 'good value for cost.' Another highlighted their 'great service' and 'attention to detail,' reinforcing the sentiment that their offerings deliver strong returns on investment. Overall, the feedback indicates a high level of satisfaction with the cost-to-value ratio of their services.Was this helpful?
-
-
UndisclosedUndisclosed10 - 49Cleveland, OH
Services provided
25% IT Managed Services20% Cybersecurity15% Cloud Consulting & SI +610% Building Security Services10% IT Strategy Consulting5% AI Consulting5% IT Staff Augmentation5% Other IT Consulting and SI5% Unified Communications Consulting & SIFocus Areas
35% Help desk20% Hardware10% Cloud Server Migration +410% IT Budgeting10% Managed Software Application & Solutions10% Telecom5% Disaster RecoverySee all 3 projectsCGB Tech Solutions, Inc. is a managed IT services company specializing in IT management, outsourced IT support, and cybersecurity solutions. With a strong focus on minimizing disruptions and ensuring operational continuity, 100% of reviewers highlight their effective communication and responsiveness. Clients appreciate their alignment with company values and their ability to deliver timely and reliable IT support.
3 of 3 reviews are 5 stars3 new reviews for IT Managed Services services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of CGB Tech Solutions, Inc. highlight their exceptional responsiveness and expertise in IT management, particularly in crisis situations. Clients praised their swift recovery efforts post-environmental damage, as seen with Blessing House, where downtime was significantly reduced. The staff's professionalism and commitment to client needs were consistently noted, with clients appreciating their culture fit and proactive communication. Overall, sentiment is highly positive, reflecting trust and satisfaction with their services.Was this helpful?
1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsLess than $10,000 avg. project costHelp desk Experience
CGB Tech Solutions, Inc. has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers highlighting their expertise, efficiency, and strong communication. Clients particularly appreciated the company's swift response to crises, exemplified by a case where they minimized operational downtime and financial strain for a nonprofit. Reviewers emphasized their reliability and dedication, with no negative comments reported. Overall, their commitment to client needs and effective problem-solving capabilities have positioned them as a strong candidate for Help desk services.
Read Most Recent ReviewWas this helpful?
3 of 3 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Support Services for Nonprofit Organization
5.0 — CGB Tech Solutions, Inc. provided IT support for a nonprofit organization. The team's tasks included migrating to cloud-based hosting, upgrading hardware and workstations, and implementing security Read moreWas this helpful?
-
$10,000+$50 - $99 / hr50 - 249Mission, KS
Services provided
10% IT Managed Services10% AI Consulting10% AI Development +710% Custom Software Development10% Enterprise App Modernization10% Generative AI10% Mobile App Development10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
10% Help desk10% Cloud Server Migration10% Governance & Compliance Assessments +710% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% Software Evaluation10% Website MaintenanceSee all 19 projectsSoftDoes is a custom software development company specializing in the design and implementation of workflow automation systems and web development projects. Across the reviews provided, 90% of clients praised SoftDoes for their ability to improve operational efficiency through tailored solutions, while 80% highlighted their strong communication and project management skills. Clients also noted SoftDoes’ focus on understanding operational needs and aligning solutions accordingly.
Reviews mention Easy to work with
Clients have consistently praised SoftDoes for being organized and easy to work with. Feedback highlights their effective communication, maintaining consistent updates without unnecessary meetings, which contributed positively to project management. One client noted that SoftDoes was responsive to shifting priorities, showcasing flexibility and a practical approach. Additionally, their ability to understand operational workflows rather than merely focusing on features was commended, indicating a partnership mentality that enhances collaboration and project success.-
Custom Software Development for IT Consulting Company
5.0 May 12, 2026Project management felt practical and easy to work with, not overly rigid. We had regular check-ins, and the SoftDoes team was responsive whenever priorities shifted, which happens often when working with multiple real estate clients and fast-moving updates. They were flexible in adjusting scope while still keeping things moving forward.
Read Full Review -
Custom Software Development for Energy Company
5.0 May 21, 2026SoftDoes team was organized and generally easy to work with throughout the project. Communication stayed consistent without turning into unnecessary meetings or updates, which honestly worked well for our environment. We usually had clear progress updates, realistic delivery expectations, and quick responses whenever operational priorities shifted.
Read Full Review
Was this helpful?
Industry Experience
SoftDoes has demonstrated expertise across various industries including financial services, energy and natural resources, advertising and marketing, information technology, construction, real estate, eCommerce, healthcare, and non-profit. Clients have praised their ability to streamline operations, enhance automation, and improve project visibility, resulting in significant efficiency gains. Overall sentiment indicates a strong alignment with company values and customer needs, making SoftDoes a suitable partner for organizations seeking tailored solutions in these sectors.
Read All ReviewsSelect Industry to see insights
eCommerce Education Healthcare Real estate Non-profit Dental Information technology Construction Advertising & marketing Energy & natural resources Financial services Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SoftDoes' competitive pricing and excellent value for money. For instance, one client noted, 'Pricing fit our budget' while another mentioned, 'Good value for cost.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as many clients found the investment justified by the significant operational improvements achieved, such as reduced manual coordination and enhanced project visibility.Was this helpful?
More responsive than most other service providers
Get in TouchSoftDoes is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+$150 - $199 / hr2 - 9Los Angeles, CA
Services provided
100% IT Managed ServicesFocus Areas
12% Help desk11% Disaster Recovery11% Hardware +611% Managed Hosting Services11% Managed Software Application & Solutions11% Network11% Other IT managed services11% Security11% TelecomSee all 4 projectsRazz Professional Services, Inc. is a provider of Managed IT Services, specializing in IT infrastructure, cybersecurity, and IT support services. With a 100% positive review rate, clients appreciate their responsiveness, problem-solving capabilities, and personalized customer service. Notably, 75% of reviewers commend their reliable communication and attentive service, highlighting their value as a partner in outsourced IT management.
Reviews mention Experienced
Clients express strong satisfaction with Razz Professional Services, highlighting their expertise and professionalism in managing IT infrastructure. One client noted their effective helpdesk process and hardware upgrades, emphasizing the team's knowledge and reliability. The overall sentiment is overwhelmingly positive, with no significant areas for improvement identified, and clients recommend the company for its solution-oriented approach.-
Managed IT Services for Magazine Publication
5.0 Jan 20, 2022They have the best skill set and experience that bode well with their communication style and professionalism. I particularly like our working relationship, as the team is very knowledgeable, attentive, and reliable when it comes to solving our problems.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 stars1 new review for IT Managed Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Razz Professional Services, Inc. reflect a strong overall sentiment, highlighting their excellent customer service and responsiveness. Clients appreciate the timely delivery of projects and effective IT infrastructure management. One reviewer noted their impressive ability to provide personal customer support, allowing direct communication during emergencies. Overall, Razz Pro has consistently met or exceeded client expectations, with no significant areas for improvement identified.Was this helpful?
1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsLess than $10,000 avg. project costHelp desk Experience
Razz Professional Services, Inc. has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers noting excellent customer service and timely support. Clients highlight the company's expertise in IT infrastructure setup and ongoing maintenance, praising their responsiveness and personal approach. Notably, 100% of respondents mention satisfaction with deliverables being on time and within budget, establishing Razz Pro's reliability and effectiveness in meeting client needs.
Read Most Recent ReviewWas this helpful?
View projects from:
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
Was this helpful?
-
-
Undisclosed$100 - $149 / hr2 - 9Fort Wayne, IN
Services provided
60% IT Managed Services20% Cybersecurity10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
30% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +510% Hardware10% IT Budgeting10% Network10% Security10% Vendor Procurement & SelectionSee all 4 projectsSDTEK is a Managed IT Services provider offering comprehensive IT support services, including cybersecurity and helpdesk functions. Feedback indicates a mixed experience: 67% of reviewers praise their timely communication and support, while 33% express concerns over communication and follow-ups. Clients appreciate their professionalism and detailed reporting but suggest improvements in project timeline clarity and detailed communication.
1 of 1 reviews is 5 stars1 new review for IT Managed Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for SDTEK has been overwhelmingly positive. A client from Bulldog Consulting Services praised their responsiveness and timely delivery of IT support services, highlighting effective communication through meetings and reports. The engagement from the owner, Scott, was noted as particularly impressive. No areas for improvement were identified, indicating strong client satisfaction.Was this helpful?
2 of 2 Help desk reviews are 5 stars1 new review for Help desk in past 6 months$10,000 – $49,000 avg. project costHelp desk Experience
SDTEK has received overwhelmingly positive feedback for their help desk services, with 90% of reviewers citing responsiveness and effective IT support. Clients appreciate the professionalism and ongoing communication, which significantly enhances organizational productivity. Key strengths include timely project delivery and thorough staff training, while areas for improvement involve clarifying project timelines. Overall, SDTEK's expertise in managed IT services positions them as a valuable partner for businesses seeking reliable IT support.
Read Most Recent ReviewWas this helpful?
2 of 3 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Project Management Staff Aug Firm
5.0 — SDTEK provides IT support and consulting services for a project management staff augmentation firm. The team assists with the client's help desk and IT support functions. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding SDTEK's cost and value for money is mixed. While one client noted their investment of $2,500 monthly yielded satisfactory IT support and increased productivity, another expressed frustration with the lack of follow-up and clarity on billing for a $2,000 monthly fee. Clients appreciated the professionalism and responsiveness of the team, yet some highlighted a need for improved communication to better justify their costs. Overall sentiment reflects a balance between initial satisfaction and ongoing concerns regarding service delivery.Was this helpful?
-
$1,000+< $25 / hr50 - 249Newark, DE
Services provided
30% IT Managed Services40% Custom Software Development15% Enterprise App Modernization +115% IT Staff AugmentationFocus Areas
20% Help desk20% Cloud Server Migration15% Managed Software Application & Solutions +510% IT Budgeting10% Managed Hosting Services10% Network10% Security5% Other IT managed servicesSee all 5 projectsTechsense Developers is a technology services company specializing in AI-driven platform development and cloud infrastructure management. They consistently deliver high-quality solutions, achieving 99.95% uptime and enhancing system scalability. With 100% positive reviews, clients praise their responsiveness, technical expertise, and ability to transform ideas into scalable solutions. They are noted for efficient project management and proactive communication, although one client suggested more frequent visual updates.
Reviews mention Exceeds expectations
Clients have expressed high satisfaction with Techsense Developers, highlighting that the team exceeded expectations by delivering an AI-powered event marketplace ahead of schedule. Notably, they achieved a 99.95% uptime and reduced deployment time by 60% through efficient CI/CD automation. One client emphasized the company's ability to enhance project ideas with scalable solutions, stating, 'They improved our ideas...far better than we envisioned.' Overall, feedback reflects exceptional project management, responsiveness, and technical expertise.-
AI-Powered Event Marketplace for Event Marketplace
5.0 Oct 12, 2025Techsense Developers didn’t just build what we asked for — they improved our ideas with scalable, AI-driven solutions that made the platform far better than we envisioned. Overall, the experience was excellent. Beyond that, their delivery and communication were outstanding.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback highlights Techsense Developers' expertise in delivering projects on time and within budget. A CTO from StartOpx praised their ability to adapt to changing project scopes by adding skilled engineers without additional costs. Clients noted successful integration of third-party services and a low bug rate post-launch, reflecting high-quality work. Overall, sentiment is overwhelmingly positive, with no areas for improvement identified by clients in the last six months.Was this helpful?
Industry Experience
Techsense Developers has demonstrated strong expertise in the Information Technology and eCommerce industries, delivering impactful solutions in AI integration, backend development, and cloud infrastructure management. Clients commend their responsiveness, technical proficiency, and ability to enhance project concepts, resulting in successful product launches and high system availability. Overall sentiment reflects a positive experience, particularly within IT, showcasing their capacity to address complex challenges effectively.
Read All ReviewsSelect Industry to see insights
Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Techsense Developers' competitive pricing and exceptional value for money. One CTO noted that their pricing fit the budget and provided great value, while another emphasized the company's ability to deliver high-quality solutions without exceeding costs. Feedback indicates that Techsense Developers not only meets project requirements efficiently but also enhances project outcomes, exemplified by successful MVP launches and significant cost optimizations, reinforcing a positive sentiment regarding their overall cost-effectiveness.Was this helpful?
-
-
$1,000+$150 - $199 / hr10 - 49Bryan, OH
Services provided
40% IT Managed Services40% Cybersecurity20% IT Strategy ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Governance & Compliance Assessments10% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Security10% TelecomSee all 3 projectsCurrent TEK Solutions is a Managed IT Services provider specializing in IT Management and Support Services. Consistently praised for their exceptional project management and prompt communication, they maintain a 100% positive feedback rate across reviews. Clients commend their expertise in cybersecurity and their ability to provide tailored IT solutions, including hardware procurement and infrastructure upgrades, establishing them as a trusted long-term technology partner.
Reviews mention Helpful
Clients have consistently praised Current TEK Solutions for their helpfulness and expertise. One client noted that team member Raymund was particularly knowledgeable, ensuring a smooth transition to new computers and systems. The responsiveness of the team was highlighted, as they followed up to ensure all systems were functioning properly. Overall, feedback reflects a strong sentiment of satisfaction, with clients appreciating the team's willingness to assist and explain processes clearly.-
IT Managed Services for Metal Co
5.0 Apr 9, 2025The Current Tek team delivered all items in a timely manner. The team was always very helpful and responded in a timely manner. They made sure when something was started, that we were either able to continue to work or if need be, only down for a short time until they could complete the task at hand. They always followed up to make sure things were working properly and if something wasn't, they were quick to make sure the issue was resolved right away. The Current Tek team is very knowledgeable, helpful and friendly. They explained things in a way so that we understood what they were doing and why.
Read Full Review
Was this helpful?
2 of 3 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Metal Co
5.0 — Current TEK Solutions provided IT managed services for a metal company. The team set up a company domain, internet provider, and phone system, installed computers with Windows 11, and conducted Read moreWas this helpful?
Industry Experience
Current TEK Solutions has demonstrated expertise across various sectors, particularly in Legal, Manufacturing, and Utilities. Legal clients commend their attentive support and cybersecurity training. Manufacturing partners appreciate their seamless technology upgrades and effective communication. In Utilities, clients value their strategic IT budgeting and reliable hardware solutions. Overall sentiment is highly positive, highlighting strengths in communication, efficiency, and a detail-oriented approach, making them a suitable choice for organizations in these industries.
Read All ReviewsSelect Industry to see insights
Legal Manufacturing UtilitiesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express high satisfaction with Current TEK Solutions' value for money, noting that their pricing aligns well with budgetary needs. One client highlighted that Current TEK's services provided 'good value for cost,' while another emphasized their 'accurate cost forecasting' that aids in IT budgeting. Overall, feedback indicates that the company delivers quality services and maintains effective communication, thus justifying their costs over long-term partnerships.Was this helpful?
-
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 United States Outsourced Help Desk Services
-
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% IT Managed Services10% Help desk30% Other -
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Ability to deliver
37.2/40.018/20 Reviews9.6/10 Clients & Experience9.6/10 Market PresenceService focus
80% IT Managed Services40% Help desk20% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
37.3/40.018.2/20 Reviews9.6/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services50% Help desk30% Other -
$5,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.6/40.020/20 Reviews9.1/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services20% Help desk50% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
36.4/40.017.4/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
100% IT Managed Services50% Help desk -
Undisclosed$150 - $199 / hr250 - 999McKinney, TX
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.3/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
60% IT Managed Services10% Help desk40% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
UndisclosedUndisclosed50 - 249San Ramon, CA
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% IT Managed Services20% Help desk40% Other -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% IT Managed Services35% Help desk50% Other -
UndisclosedUndisclosed50 - 249Cincinnati, OH
Ability to deliver
35.4/40.016.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Managed Services25% Help desk10% Other -
$1,000+$150 - $199 / hr50 - 249Madison, WI
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$5,000+$100 - $149 / hr10 - 49Doral, FL
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
75% IT Managed Services35% Help desk25% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$5,000+$150 - $199 / hr50 - 249Golden Valley, MN
Ability to deliver
34.3/40.016/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
80% IT Managed Services30% Help desk20% Other -
$1,000+$200 - $300 / hr250 - 999Plano, TX
Ability to deliver
31.5/40.016/20 Reviews5.8/10 Clients & Experience9.7/10 Market PresenceService focus
60% IT Managed Services50% Help desk40% Other -
$1,000+$150 - $199 / hr50 - 249Oak Brook, IL
Ability to deliver
36.1/40.016.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$1,000+$100 - $149 / hr10 - 49Torrance, CA
Ability to deliver
33.3/40.016.8/20 Reviews9.2/10 Clients & Experience7.3/10 Market PresenceService focus
70% IT Managed Services50% Help desk30% Other -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.5/40.016.8/20 Reviews9.6/10 Clients & Experience9.1/10 Market PresenceService focus
50% IT Managed Services30% Help desk50% Other -
$5,000+Undisclosed10 - 49Park Ridge, IL
Ability to deliver
35.9/40.016.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services25% Help desk30% Other -
$5,000+$150 - $199 / hr10 - 49Lockport, IL
Ability to deliver
35.3/40.017.2/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
60% IT Managed Services30% Help desk40% Other -
$5,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% IT Managed Services30% Help desk30% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$5,000+Undisclosed10 - 49Youngsville, LA
Ability to deliver
37.4/40.019.2/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$5,000+$100 - $149 / hr50 - 249Frederick, MD
Ability to deliver
34.7/40.016.2/20 Reviews9.6/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Managed Services20% Help desk -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
36.7/40.020/20 Reviews7.1/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services15% Help desk30% Other -
$5,000+$100 - $149 / hr250 - 999New York, NY
Ability to deliver
35.2/40.017.4/20 Reviews8.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% IT Managed Services10% Help desk35% Other -
$5,000+Undisclosed10 - 49Glendale, CA
Ability to deliver
32.6/40.018.2/20 Reviews8.7/10 Clients & Experience5.8/10 Market PresenceService focus
70% IT Managed Services90% Help desk30% Other -
UndisclosedUndisclosed10 - 49Longwood, FL
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% IT Managed Services20% Help desk20% Other
U.S. Help Desk Services FAQs
U.S.-based teams bring time zone alignment across Eastern to Pacific hours, clear language and cultural fit for end users, and easier on-site dispatch in major metros. Many are proficient with common U.S. enterprise stacks and understand regulatory frameworks like HIPAA, FERPA, SOX, and CJIS.
If your business handles protected data, needs background-checked technicians, or requires in-person support at offices in cities like Atlanta, Boston, or Seattle, a domestic partner can reduce risk and speed resolution.
Pricing varies because of factors like coverage, SLAs, and toolset. Based on Clutch’s pricing data, the typical U.S. ranges include:
- Per user, per month (help desk only): $20 – $60 for standard business-hours support; 24/7 often adds 15%–35%.
- Bundled with managed IT: $100 – $200 per user, per month for broader MSP services including help desk, patching, and monitoring.
- Hourly/ad hoc: $90 – $175 per hour, with higher rates for emergency or after-hours support.
- On-site dispatch: $125 – $225 per hour plus trip minimums, depending on location.
- One-time onboarding: $2,000 – $10,000 for knowledge base setup, tool integration, and documentation.
Ask for a line-item quote that clarifies SLAs (response/resolution), channels (phone, chat, email), ticket scope, and any overage fees.
U.S. help desk providers support a wide range of sectors, reflecting the country’s diverse and globally connected business landscape. Many help desk companies specialize in markets like:
- Technology/SaaS – Bay Area and Austin firms excel at multi-tenant, product-led support and integrations.
- Healthcare – HIPAA-aware agents, BAAs, and EHR support for hospital systems and clinics.
- Financial services/fintech – SOC 2, PCI DSS familiarity; strong audit trails and access controls.
- E-commerce and retail – 24/7 peak-season coverage, POS support, store networking.
- Education – FERPA compliance; device lifecycle and LMS help desks for K–12 and higher ed.
- Manufacturing, logistics, and energy – OT-aware support, plant/warehouse dispatch, and ruggedized device management.
- Public sector – Background-checked staff, CJIS awareness, and FedRAMP-adjacent workflows via approved tools.
Define your project’s particular requirements and objectives. Then, browse through Clutch's directories to find trusted firms and follow these five key steps to narrow your options:
- Validate tool fit — Microsoft 365/Azure AD or Okta SSO, ITSM platforms, RMM/MDM, and security tooling.
- Check compliance and security — SOC 2 Type II, ISO 27001, HIPAA BAAs, background checks, and MFA/privileged access controls.
- Assess staffing and coverage model — onshore vs. hybrid, dedicated vs. pooled agents, tiered escalation, and bench depth.
- Demand metrics and reporting — FCR, CSAT, ASA, MTTR, backlog, and knowledge base health; agree on cadence and format.
- Verify results — review Clutch case studies, references in your industry, and sample ticket reports.
- No written SLA, or “unlimited support” with vague scope.
- Lack of audit evidence (no SOC 2, no BAA willingness) or weak identity controls (shared admin logins, no MFA).
- Tool lock-in or high fees to integrate with your ITSM/SSO stack.
- Poor ticket hygiene: inconsistent categorization, minimal notes, or canned replies.
- Thin documentation: no runbooks or knowledge base updates.
- Overreliance on a single engineer; no clear escalation path or coverage plan for PTO/after hours.
- High agent turnover and no structured training or QA.
Professionalism, expertise, and integrity are vital to help desk services. Make sure you find a credible partner with a proven track record to take care of your project.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.